- Service Merchandise
company_name = Service Merchandise
company_type = defunct private
catalog merchantand showroom
1934(revived as an Internet site in 2004)
location = Original company in
Brentwood, Tennessee; current company in Boca Raton, Florida
products = home furnishings, consumer electronics, jewelry, watches, toys
homepage = http://www.servicemerchandise.com
Service Merchandise is a defunct chain of
catalog showroomstores carrying fine jewelry, toys, sporting goods, and electronicsthat existed from 1934 to 2002. The company's former chairman, Raymond Zimmerman, resurrected Service Merchandise as an Internet-only retailer in 2004 after buying the name and logo at auction, and later forwarded the website to another online store in 2007.
Service Merchandise was founded by Harry and Mary Zimmerman as a "
five and dime" in 1934. The first catalog showroom opened in 1960 on Broadway in downtown Nashville, Tennessee.
During the 1970s, Service Merchandise was the nation's top catalog-showroom retailer. At its peak, the company achieved more than $4 billion in annual sales. As the company expanded, it began to open showrooms nationwide, mostly in the vicinity of major shopping malls, which were coming into vogue in the mid-1970s. In the early 1980s, the Service Merchandise headquarters were moved from Nashville to nearby
Brentwood, Tennessee, becoming one of the first businesses to plant itself in the area that is now known as Cool Springs. On May 9th 1985 the H.J. Wilson Co was acquired by Service Merchandise for approximately $200M. Raymond Zimmerman was attracted to Wilson's stores to gain a firmer foothold in the sunbelt states. Several of these Wilson's locations included an off-priced apparel department of about 15,000 sq feet. Service Merchandise also had wholly-owned subsidiaries featuring retail stores such as Zim's Jewelers, HomeOwners Warehouse (later called Mr. HOW Warehouse), The Lingerie Store, and a children's clothing superstore.
The company survived into the 1980s but gradually lost business to giant discounters such as
Wal-Martand Best Buy. Until its closure, however, Service Merchandise continued to be the largest watch retailer in the United States. Service Merchandise was also late to embrace the Internet in the mid-1990s as a method of doing business, on both the internal and retail levels.
The company responded to its plight with a series of restructuring plans that included the discontinuation of unprofitable product lines such as electronics, toys and sporting goods, and focusing on fine jewelry, gifts, and home decor products. Many showrooms closed, and many that remained open were downsized significantly. The company succeeded in dividing many of its company-owned buildings into two or three parcels and then renting the newly-created space to other national chain retailers.
Bankruptcy and liquidation
While in the process of changing its retail format, a group of creditors forced an involuntary petition for bankruptcy under
Chapter 11on March 15, 1999, seeking court supervision of the company's restructuring. The company later filed a voluntary Chapter 11 petition to improve its relations with its vendors and creditors, and to stabilize its business.
Raymond Zimmerman, son of the company founders, resigned as chairman of the board in November 2000. The company had attempted to pull itself out of bankruptcy once again in the summer of 2001, but the economic downturn following the
September 11, 2001 attacksproved to be a hurdle the company could not clear [http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/01-04-2002/0001641992&EDATE=] .With only 200 catalog showrooms left, stock valued at less than one cent per share, and no profitability in sight, Service Merchandise ceased operations and shuttered all of its stores by early 2002, owing over US$500 million to creditors.
Return of the name
Service Merchandise resurfaced on the World Wide Web in 2004, selling a similar line of merchandise. Raymond Zimmerman bought the former company's name and logo at auction, and he continues to be the owner of the newly formed company, which is still in operation.
howroom ordering process
Service Merchandise was well-known for its unusual ordering process which emphasized the catalog, even within the showrooms. It is not unique; stores using this process are known as
catalog showrooms. Other also-defunct chains that used this model were Brendle'sand Best Products.
For non-jewelry orders, customers would enter the showroom and be given a tablet which included an order form to record the catalog numbers of desired items. Items were displayed in working order in the showroom, allowing customers to test products as they shopped. Current Service Merchandise catalogs were placed in strategic locations throughout the store to allow customers to shop for items that were not on display. When ready to place their orders, customers would take the tablet to a clerk who would act as a cashier and submit the order to the store's stockroom (this process was altered in the late 1980s to allow customers to place their own orders with a self-service computer terminal named "Silent Sam", which later was renamed "Service Express"). The customer would then move to the "Merchandise Pickup Area", where the order would emerge from the stockroom on a conveyor belt.
In addition to jewelry and catalog showroom display items, Service Merchandise also had several self-service items, which were located on shelves, and taken to the checkout to be paid for as in a traditional retail store. These items included many of those in the toy department as well as smaller, low priced items (such as batteries, film, and video cassettes).
The jewelry department, which was featured prominently in the center of every showroom, operated on a
first-come, first-servedsystem, in which each customer would be individually served by a jewelry clerk.
Also in the mid-1980s, Service Merchandise experimented with the installation of Drive-Thru windows at two showrooms (near Chicago and Nashville), allowing customers with phone-in orders to pick up their orders without leaving their automobiles. The concept was not expanded beyond its test stores, but remained in place at those locations. [ [http://findarticles.com/p/articles/mi_m3092/is_v23/ai_3517661 Service Mdse. quickly expands, renames home center chain - Mr. How Warehouse | Discount Store News | Find Articles at BNET.com ] ]
In the mid 1990s, the tablets were replaced with barcoded pull tags placed on/near each item in the showroom. These were taken to the cashier instead of the tablet in order to purchase the item, which would still be retrieved from the stockroom. By the late-1990s, many of the showrooms had been converted to allow a more traditional approach to shopping in addition to the catalog ordering process. By 2000, all of the remaining showrooms had been downsized and the catalog-style shopping approach was officially abandoned.
One of the major complaints by customers, which was never addressed by management, was the necessity of providing a telephone number in order to make a purchase. While the store had a valid reason - it used the number as an identifier to collect customer's mailing addresses for catalog shipments - most customers preferred anonymity when making simple purchases for self-service items, such as batteries, small toys, coolers, and other items that could be purchased off the shelf. In customers' opinions, this unwanted collection of their personal information negated any cost savings that Service Merchandise provided, and possibly drove customers to more traditional retailers. It was not uncommon for the cashiers to enter bogus telephone numbers and mailing addresses during busy retail shopping seasons, simply to speed up the ordering process and move the lines along. This created a situation where the company was spending money to unnecessarily attempt to ship catalogs to addresses that didn't exist.
Muscular Dystrophy Association
Service Merchandise was known as one of the largest corporate donors to the
Muscular Dystrophy Associationduring its time as an established company. Chairman/CEO Raymond Zimmerman would appear multiple times on the yearly Jerry Lewis MDA Telethonto present donations on behalf of the company and its customers. Around each showroom were several collection boxes for MDA, and each store also sold MDA fundraising shamrocks at St. Patrick's Day. Even during its bankruptcy and liquidation, Service Merchandise continued to be a large supporter of MDA.
The following is a list of the former Service Merchandise locations in the United States.hidden begin
title = Former Service Merchandise locations
titlestyle = background:#CCCCFF; text-align:left;
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*Birmingham:*500 Riverchase Village:*Eastwood Mall - originally
Pizitz; torn down
*Huntsville, 930A Old Monrovia Rd. - now H. H. Gregg
*Mobile, 300 Azalea Rd. - now
Dollar Generaland Furniture to Go
*Montgomery, 181 Eastern Blvd. - now Fred's Store
*Tuscaloosa, 1621 E. Skyland Blvd. - vacant
*Little Rock, 11400 W. Markham St. - now
Michaelsand Bassett Furniture Direct
*North Little Rock - now
Linens 'n Things Arizona
*Glendale, Glendale Town Center - now subdivided into smaller shops
*Mesa:*1360 W. Southern Ave. - now International Reupholstery Corp. (IRCA):*6233 E. Southern Blvd. - now
*Scottsdale, Scottsdale Pavilions
*Fullerton, Orangethorpe Ave. & Harbor Blvd.
*La Habra, Imperial Hwy. & Beach Blvd. - now
*La Mirada, La Mirada Blvd. & Rosecrans Ave. - closed and demolished before company folded
*Milpitas, 63 Ranch Dr - now
*Newark, 39055 Cedar Blvd - now subdivided into smaller shops
*San Jose, 5353 Almaden Expressway
*San Leandro, 561 Floresta Blvd. - now DD's Discounts, part of
Ross Stores Inc.
*South San Francisco, 180 El Camino Real - now
Bally Total Fitness
*Vallejo, Plaza Dr. - now a Century Theaters cineplex
Los Angeles, La Tijera Blvd. (near LAX) Connecticut
*Danbury, 67 Newton Rd. - now Four Seasons Interiors
*Derby, 600 New Haven Ave. - now
*Manchester, 1520 Pleasant Valley Rd. - now
*Newington, 3563 Berlin Turnpike - now Stickley Furniture
*Orange, 96 Boston Post Rd. - now Big Lots and Staples
*Waterbury, 861 Wolcott St. - now
Jo-Ann Fabrics Delaware
*Dover, 1380 N. DuPont Hwy. - now Furniture & More and PetSmart
*Wilmington, 1400 Rocky Run Pkwy. - now Raymour & Flanigan Furniture
*Altamonte Springs, 150 S. State Route 434
*Boca Raton, 8210 Glades Rd. - now Off Broadway Shoes
*Boynton Beach, 1775 N. Congress Ave. - now
*Bradenton, 825 W. Cortez Rd. - now
Bed Bath & Beyond
*Brandon, 161 Brandon Town Center Drive - now American Signature Furniture
*Casselberry:*1455 Semoran Rd.:*5655 S. US Route 17/92
*Clearwater, 2343 Curlew Rd. - now
*Coral Springs, 560 Riverside Dr. Vacant
*Daytona Beach, 260 Jimmy Ann Ave.
*Fort Myers, 4429 S. Cleveland Ave. - now
*Gainesville, across from the Oaks Mall, behind the Red Lobster, and backing I-75. The store was not visible from University Avenue due to the restaurant, a gas station, and signage. However, the back of the building was visible from the Interstate, and an illuminated sign marked the entrance to the frontage driveway to access the store.
*Hollywood, 3601 Oakwood Blvd. - now
*Jacksonville:*9400 Atlantic Blvd. - now
Marshalls:*9041 Southside Blvd., Suite 140 - now Michaels
*Kissimmee, Osceola Square Mall - was a concept store called Service Select
*Lakeland, 4015 N. US Highway 98
*Largo, Largo Mall - now
*Leesburg, 5415 S. Hwy. 441
*Miami:*14870 N. Kendall Dr.:*7775 40th St. SW
*Naples, 5052 N. Airport Rd, Carillon Plaza Shopping Center - now
*North Miami Beach,
The Mall at 163rd Street- originally Pantry Pride Supermarket; torn down for mall redevelopment
*Ocala, Shady Oaks Mall - now Bealls
*Orange Park, 6001-29 Argyle Forest - now
*Orlando:*7175 W. Colonial Dr.:*730 Sand Lake Rd.:*2999 E. Colonial Dr. - now AC Moore Arts & Crafts
*Pembroke Pines, 11251 Pines Blvd. - now HomeGoods
*Pensacola, 7303 Plantation Rd. - now American Water Works
*Pompano Beach, 1401 S. Federal Hwy. - now Marshalls
*Port Charlotte, 2000 Tamiami Trail- Now
Office Depotand Haverty's Furniture
*Port Richey, 10340 US Highway 19
*St. Petersburg, 2500 66th St. N. - now
*Sanford, 111 Towne Center Blvd.
*Sarasota, 3750 Bee Ridge Rd. - now HomeGoods
*Spring Hill, 2418 Commercial Way - now Party Daze
*Stuart, 3257 Federal Hwy. NW
Sawgrass Mills- now American Signature Furniture
*Tallahassee, Tallahassee Mall - originally
Woolco, later Zayre, then Ames, then Service Merchandise; now Goody's Family Clothing, Ross Dress For Lessand Shoe Carnival
*Tampa:*4340 Hillsborough Ave.:*1251 E. Fowler Ave.
*Vero Beach, Indian River Commons
*West Melbourne, 1557 W. New Haven Ave.
*West Palm Beach, 1951 N. Military Tr.
*Alpharetta, 7491 N. Point Pkwy.
*Atlanta:*4805 Old National Hwy.:*Hammond Square Shopping Center - now
Whole Foods Market
*Augusta, 3435 Wrightsboro Rd.
*Columbus, 3201 Macon Rd.
*Douglasville, 9425 Georgia Hwy. 5
*Duluth, 2075 Market St. - originally Segall & Sons
*Kennesaw, 800 Ernest Barrett Pkwy.
*Macon, 1689 Eisenhower Pkwy.
*Morrow, 1400 Morrow Industrial Park
*Savannah, 5 Abercorn Plaza Rd. - now
*Smyrna, 2750 Cobb Pkwy. - originally Segall & Sons; then an
Ellman's: demolished for a Lexusdealership
*Tucker, 1990 W. Exchange Pl.
*Arlington Heights, Town & Country Center - now
*Berwyn, 7111 W. Cermak Rd.
*Bloomingdale, 340 W. Army Trail Rd. - now
*Burbank, 7600 S. LaCrosse Ave.
*Crystal Lake, 5561 Northwest Hwy.
Now a Big Lots
*Chicago(Avenue O), 118th & Ewing Ave.
*Deerfield, Deerbrook Mall - originally
Montgomery Ward; torn down for The Great Indoorswhich is now vacant
*Downers Grove:*1320 W. 75th St.:*Finley Square Mall - now Wickes Furniture
*Elgin, 410 Airport Rd.
*Homewood, Washington Square Mall - torn down
*Joliet, Hillcrest Shopping Center - originally
Boston Store; later Highland Electronics, now smaller stores
*Lansing, 16795 S. Torrence Ave. Store #265, opened in October 1986.
*Matteson, 4055 W. 211th St.
*Naperville, 526 S. Route 59
*Niles, 8303 W. Golf Rd. - now Archivers
*Norridge, 4105 N. Harlem Ave.
*Oak Lawn, 8812 S. Cicero Ave.
*Orland Park, 15770 LaGrange Rd. Store #287, opened in 1986.
*Schaumburg, 1440 Golf Rd.
*Skokie, Carpenter @ Touhy - now
Ulta Cosmeticsand PetSmart
*Waukegan, 300 Lakehurst Rd. - now Sundance Saloon
*Bloomington, College Mall anchor tenant (until ca. 1995), then a location across Third Street from the Mall
*Castleton, 8410 Castleton Corner Dr.
*Clarksville, 750 E. Lewis & Clark
*Elkhart, Pierre Moran Mall - originally Grant City, then
Carson Pirie Scott, then Service Merchandise; later Target, now demolished
*Evansville, 300 N. Green River Rd. - now
*Fort Wayne:*5501 Coldwater Rd.:*Southtown Mall - closed 1997, torn down
*Greenwood, 1251 W. US-31 - now
Dick's Sporting Goods
Indianapolis, Indiana: Castleton Corners shopping center:*5100 W. 38th St.:*7803 E. Washington St.: Across from Glendale center
*Kokomo, Markland Plaza
*Lafayette, Tippecanoe Plaza
*Griffith, 202 W. Ridge Rd.
*Merrillville:*Century Consumer Mall - originally half of Goldblatt's; entire former Goldblatt's space now occupied by
Burlington Coat Factory:*2114 E. 80th Ave.
*Mishawaka, 6502 Grape Rd.
*South Bend, University Center
*Terre Haute - now
PetSmartand Goody's Family Clothing Iowa
*West Des Moines, Valley West Drive
*Hutchinson, Hutchinson Mall - later Stage, now ESSDACK Learning Center
*Overland Park, 9000 Metcalf Ave.
*Wichita:*Towne East Square - later
Stein Mart, now Steve & Barry's:*Towne West Square - now Dick's Sporting Goods Kentucky
*Florence, 7715 Mall Rd.
*Lexington, 1555 New Circle Rd.
*Louisville:*5025 Shelbyville Rd.:*4601 Outer Loop Rd.
*Owensboro, 4810 Frederica St. - vacant
*Paducah, near Kentucky Oaks Mall
*Alexandria outparcel of Alexandria Mall - now
*Baton Rouge:*Cortana Mall - originally Wilson's; now
Steve & Barry's University Sportswear:*College Drive - Now the current location of a Wal-MartSuperCenter and other retailers
*Bossier City, Pierre Bossier Mall - vacant
*Harvey, 1500 Westbank Expy.
*Houma, 1636 Martin Luther King Blvd. - now
Best Buy, Bed Bath & Beyond
*Lafayette:*4570 Johnston St. - originally Wilson's; now Courtesy GMC/Pontiac/Buick (local car dealership):*Northgate Mall - originally Wilson's; now offices
*Lake Charles, 3219 Hwy 14. - now Conn's
*Metairie, 6851 Veterans Blvd. - now
Babies "R" Usand PetSmart
*Monroe, 2010 Louisville Ave.
*Shreveport, 1750 E. 70th St.
*Slidell, 119 N. Shore Blvd.
*Auburn Auburn Plaza 730 Center St. - now
Bed, Bath, and Beyond
*Augusta, 114 Western Ave.
*Bangor, 45 Bangor Mall Blvd. - Demolished, now
*Brunswick:*Cook's Corner Mall - closed 1993, now
TJ Maxx:*Merrymeeting Plaza - now Shaw's
*South Portland, 198 Maine Mall Rd. - now
Dollar Treeand other stores Maryland
*Baltimore, 5210 Campbell Blvd.
*Columbia 9041 Snowden River Pkwy.
*Waldorf, St. Charles Plaza
*Auburn, 366 Southbridge St.
*Burlington, 34 Cambridge St.
Holyoke Mall at Ingleside- later AC MooreArts & Crafts, now The Sports Authority
*Lanesborough, Berkshire Mall - now
Best Buyand Linens 'n Things
The Mall at Whitney Field- originally Sage-Allen; now Circuit Cityand Old Navy
*Natick, Cloverleaf Mall - now Golfers Warehouse
Square One Mall- now Best Buyand Gold's Gym
*Somerville, Twin City Plaza - later MARS The Musician's Planet, now
*Stoughton, 1334 Park St.
*Swansea, 58 Swansea Mall Dr. - now Dollar Tree and Price-Rite
*Tewksbury, 10 Main St.
*Ann Arbor, Arborland Consumer Mall - mall torn down
*Dearborn, 5701 Mercury Dr. - now
Value City Furniture
*Flint, 5038 Miller Rd. - now
*Lansing, 5801 W. Saginaw Hwy. - later
Farmer Jack, now Hobby Lobby
Wonderland Mall- originally Foland's. Was to become Burlington Coat Factoryafter Service Merchandise closed; store torn down 2006
*Novi, 43635 West Oaks Dr. - now
*Okemos, Meridian Mall - originally half of
Woolco; torn down for Jacobson's2001, Jacobson's replaced by Younkers2003
*Roseville, Roseville Towne Centre - now
*Southfield, 29720 Southfield - now Burlington Coat Factory
Southgate Shopping Center- originally Federal Department Store; building torn down in 2005.
*Sterling Heights, 44725 Schoenherr - now partially
*Troy, 600 John R. Road - now
DSW Shoe Warehouse
Summit Place Mall- vacant
*Westland, 7365 Nankin Blvd. - vacant
Mall of America- now Barnes & Noble Mississippi
*Gautier, Singing River Mall - later
Northrop Grummanoffices, now vacant
*Gulfport, 15138 Crossroads Pkwy.
*Hattiesburg, next to Turtle Creek Mall
*Jackson, 6388 Ridgewood Ct.
*Meridian, 2300 N Frontage Rd. - Now Hudson's Treasure Hunt
*Crestwood, 9809 Watson Rd.
*Florissant, 13963 New Halls Ferry Rd.
*St. Peters, 5881 Suemandy Dr.
*Springfield, 1533 E. Battlefield St. - now Mardel Christian & Education
*Omaha, 12955 W. Center Rd. - now
The Sports Authority Nevada
*Las Vegas, 4701 Faircenter Pkwy.
*Dover, 875 Central Ave.
*Manchester, 70 March Ave. - now
*Nashua, 268 Daniel Webster Hwy.
*Plaistow, 58 Plaistow Rd. - now
*Salem, 271 S. Broadway - now
Bed, Bath & Beyondand other stores New Jersey
*Hazlet, 3120 State Hwy. 35 - vacant
*Paramus, 651 S. Rte. 17 - now
HomeGoodsand Modell's Sporting Goods
*Wayne, West Belt Plaza - now HomeGoods and
*West New York, 6201 Bergenline Ave. - demolished
*Woodbridge, Route 1 across from the
Woodbridge Center New Mexico
*Albuquerque, Wyoming Mall - mall torn down for
*Las Cruces, Mesilla Valley Mall - now
Dillard'sHome Store New York
Colonie Center. It is now now a Music Store and a Floor Covering Store on Wolf Road
*Cedarhurst, Bay Harbour Mall - now
Bed Bath & Beyond; entire mall complex was originally E.J. Korvette
*Cicero, Marketplace Mall - mall torn down
*East Meadow, Clearmeadow Mall - now part of
Wal-Mart. Entire mall complex was originally Great Eastern Mills store, and later Woolco
Dutchess Mall- originally Luckey Platt; later a flea market, now vacant
*Hartsdale, 299 N. Central Park Ave.
*Huntington Station, Huntington Shopping Center, Route 110 (350 Walt Whitman Road) - Now Buy Buy Baby
*Kingston, Kings Mall - originally Kings Department Store; now
*Lake Grove, 2045 Smith Haven Plaza - now Bed Bath & Beyond
*Massapequa, Phillips Shopping Center - now
Burlington Coat Factory
*Middletown, 88-25 Dunning Rd.
*New Hartford Tehan's Plaza, 4065 Commercial Drive - now
*Patchogue, Gateway Plaza, 499 W. Sunrise Hwy. - now
*Plattsburgh, Champlain Centre North - now
South Hills Mall- vacant, to be torn down
Pyramid Mall at Saratoga- mall torn down
*Woodhaven, 102-34 Atlantic Ave.
*Yorktown Heights, Jefferson Valley Mall - now partially
H&M North Carolina
*Cary, 427 Crossroads Blvd.
*Charlotte, 5809 Independence Blvd.
*Durham, Regency Plaza - opened 1991 in former
Rose's, closed 1999, later Value City Furniture, now Aaron's
*Fayetteville, 2817 Fort Bragg Rd.
*Gastonia, 1495 E. Franklin Ave.
*Greensboro, 1307 Bridford
*Pineville, 10600 Centrum Pkwy.
*Raleigh, US-1 @ Millbrook (Capital Crossing)
*Cincinnati:*9450 Colerain Ave.:*5100 Glencrossing Way:*650 Eastgate Dr. South, Suite C:*Cassinelli Square - now Haverty's Furniture
*Columbus:*Northland Plaza:*Service Merchandise Plaza
*Lima, Lima Center
*Sandusky, 5500 Milan Rd.
*Springdale, 11444 Princeton Pike
*Toledo:*Monroe Street, Store 283 - Now Value City Furniture:*Spring Meadows Shopping Center, Store 281 - Now Big Lots
*Enid, Oakwood Mall - now Steve & Barry's
*Midwest City, Heritage Park Mall - originally Wilson's; now A & Z Outlet
*Norman, Sooner Mall - now
*Oklahoma City:*7301 S. Pennsylvania Ave.:*5537 Northwest Expressway
*Tulsa:*Eastland Mall - vacant:*near
Woodland Hills Mall
*Warr Acres, 5537 Northwest Expy.
*Allentown, 1885 Catasauqua Rd.
*Dickson City, Business US Route 6 - demolished for
*Harrisburg, 5086 Jonestown Rd.
*Lancaster, 1515 Lititz Pike
Miracle Mile Shopping Center, became Media Play, now vacant
*Philadelphia, Liberty Plaza at
Franklin Mills- Originally Carrefour, which was divided into Wal-martand SuperFreshand Service Merchandise, S.M. is now Raymour & Flanigan
Ross Park Mall- became Media Play1999, now vacant; will become Old Navy, Forever 21and DSW Shoe Warehouse
Waterworks Mall- became Petcoand Bed, Bath, and Beyond
*Reading, 845 Woodland Rd - now The Restaurant Store
West Mifflin, Next To the old Chuck-E-Cheese
*Wilkes-Barre, 520 Kidder St. - now Salvation Army Thrift Store
*Charleston, 334 East Bay Street - store consolidated into Charles Towne Square & Rivers Avenue locations - demolished and replaced with smaller shops.
Charles Towne Square- originally Edwards, then Wilson's Catalog Showroom; mall torn down
*Columbia, 3 Diamond Lane
*Greenville, 101 Verdae Blvd.
*North Charleston, 7400 Rivers Avenue - now
AC Mooreand Dollar Tree
*North Charleston, 5935 Rivers Avenue (relocated to 7400 Rivers Avenue) - now The Muhler Company
*Antioch, 5301 Hickory Hollow Pkwy. - now
Bed Bath & Beyondand Office Depot
*Chattanooga, 2200 Hamilton Place Blvd.
*Franklin, 1735 Galleria Blvd. (flagship store) - now
Wild Oats Markets
*Jackson, 50 Old Hickory Blvd.
*Johnson City, 3211 Peoples St., Suite 7
*Knoxville:*9333 Kingston Pike:*East Towne Mall (now Knoxville Center) - now Rush Fitness
*Memphis:*584 S. Mendenhall Rd. (near Poplar), building demolished 2002, now site of Malco Paradiso.:*6120 Winchester Rd., now New Direction Christian Church:*7930 Giacosa Place:*3600 Austin Peay Pkwy., demolished 2001:*
Mall of Memphis- originally Wilson's; mall closed 2003, demolished 2005.
**Downtown (original store) - later
NASCAR Cafe, now a nightclub
**Green Hills - now Wild Oats Markets
**Harding Mall - originally
G.C. Murphy, then moved to Nolensville Road location. Parcel later became Marshalls; mall torn down in 2006 for Wal-MartSupercenter
**Nolensville Road - now international supermarket
***Two Mile Parkway - relocated in 1980s to Gallatin Pike, now Tennessee Speed Sport
***2130 N. Gallatin Pike - now
DSW Shoe Warehouseand American Signature Furniture Texas
*Abilene, Mall of Abilene - now
Western Plaza Shopping Center- originally Woolco, then Wilson's; later a nightclub, torn down 2007
*Arlington:*1530 W. I-20:*Forum 303 Mall - originally Wilson's; torn down 2007
*Austin:*6500 Airport Blvd. - now offices:*Westgate Mall - originally Woolco, then Wilson's; torn down for Central Market
San Jacinto Mall- vacant
*Beaumont, 4450 Dowlen Rd. - originally H. J. Wilson's, it was converted to an SMC store in 1985. The building is divided in half and now houses
Marshall'son one side and a locally-owned furniture store on the other.
Post Oak Mall- originally Wilson's; now Dillard's Men's & Home
*Dallas:*11250 N. Central Expressway:*White Rock Marketplace
Golden Triangle Mall(Now DSW Shoe Warehouse)
*Fort Worth, 5000 S. Hulen St.
*Harlingen, 702 S. Dixieland Rd., Suite A
*Houston:*2665 Hwy 6 South:*17727 Tom Ball Pkwy.:*12009 Northwest Freeway:*1410 Lake Woodlands Dr.:*1211 W. Bay Area Blvd.:*Meyerland Plaza - originally Wilson's; torn down:*Gulfgate Mall - torn down:*10225 Katy Freeway
*Lake Jackson, Brazos Mall - now
Steve & Barry's University Sportswear
*Laredo, 5720 San Bernando Ave.
*Lewisville, 2422 S. Stemmons Freeway - now Conn's and flooring store
*Longview, Longview Mall - now Dillard's Home Store
*Lubbock, Loop 289, across Slide Road from the South Plains Mall
*McAllen:*La Plaza Mall - later
Foley'sHome Store, became Macy's Home Store 2006:*600 E. US-83
*Mesquite, 2021 Town East Blvd.
*North Richland Hills, 7563 Grapevine Hwy.
*Plano, 801 W. 15th St., Suite B
*Richardson, 1300 E. Beltline
*San Angelo, Sunset Mall - now Dillard's Women's Store
*San Antonio, 6161 NW Loop 410
*Sugar Land, 15235 Southwest Freeway
*Temple, Temple Mall - later
Stein Mart, now Steve & Barry's
*Tyler, 4820 S. Broadway Blvd.
*Webster, 1211 W. Bay Area Blvd.
*Burlington, 555 Shelburne Rd. - now
Ashley Furniture Virginia
*Chantilly, 13856 Metrotech Dr. - demolished for
*Chesapeake, 4300 Portsmouth Blvd.
*Fredericksburg, 3545 Plankk Rd.
*Glen Allen, 9860 W. Broad St.
*Midlothian, 1300 Huguenot Rd. - now
DSW Shoe Warehouse
Brendle's- a regional competitor in the southeastern United States
Consumers Distributing- a similar (and also failed) retailer in Canada.
Witmark- a regional competitor in Michigan
* [http://www.servicemerchandise.com/ Service Merchandise website]
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