Lufthansa

"LHT" redirects here. For information about Left-hand traffic, see Left-hand traffic.

This article is about the airline in operation today.. For other airlines of that name, see Lufthansa (disambiguation).

Lufthansa
Deutsche Lufthansa AG

IATA LH ICAO DLH Callsign LUFTHANSA
Founded	1953
Commenced operations	1954
Hubs	Düsseldorf International Airport Frankfurt Airport Munich Airport Zurich Airport[1]
Focus cities	Berlin Tegel Airport (Closes June 2012) Hamburg Airport Stuttgart Airport
Frequent-flyer program	Miles & More
Airport lounge	HON / Senator Lounge
Alliance	Star Alliance
Fleet size	287 excl. subsidiaries 710 inc. subsidiaries excl. shares
Destinations	221
Company slogan	There's no better way to fly
Parent company	Lufthansa Group
Headquarters	Cologne, Germany
Key people	Jürgen Weber (Head of Supervisory Board) Christoph Franz (CEO) Stefan Lauer (Aviation Services and Human Resources) Stephan Gemkow (CFO)
Revenue	€27.324 billion (2010)[2]
Profit	€1.1 billion (2010)
Website	www.lufthansa.com

Deutsche Lufthansa AG (FWB: LHA, OTC Markets Group: DLAKY) (German pronunciation: [ˈdɔʏt͡ʃə ˈlʊfthanza]) is the flag carrier of Germany and the largest airline in Europe in terms of overall passengers carried. The name of the company is derived from Luft (the German word for "air"), and Hansa (after the Hanseatic League, a powerful medieval trading group).

The airline is the world's fourth-largest airline in terms of overall passengers carried, operating services to 18 domestic destinations and 203 international destinations in 78 countries across Africa, Americas, Asia and Europe. Together with its partners Lufthansa services around 410 destinations.^[3] With over 710 aircraft^[4] it has the second-largest passenger airline fleet in the world when combined with its subsidiaries.

Lufthansa's registered office and corporate headquarters is in Deutz, Cologne, with its main operations base (Lufthansa Aviation Center (LAC) and primary traffic hub at Frankfurt Airport in Frankfurt am Main with a second hub at Munich Airport.^[3][5][6][7] The majority of Lufthansa's pilots, ground staff, and flight attendants are based in Frankfurt.^[8]

Lufthansa is a founding member of Star Alliance, the world's largest airline alliance, formed in 1997. The Lufthansa Group employs 117,000 people worldwide of 146 nationalities. In 2010, over 90 million passengers flew with Lufthansa (not including Germanwings and Brussels Airlines).

History

1950s: Post-war reformation

Lufthansa's first aircraft, a Convair 340, was delivered in August 1954

Lufthansa traces its history back to 1926 when the Deutsche Luft Hansa was formed in Berlin, an airline that served as flag carrier of the country until 1945 when all services were suspended following the defeat of Germany in World War II. The new Lufthansa was formed on 6 January 1953 as Aktiengesellschaft für Luftverkehrsbedarf, a company for air traffic demand, and was renamed Deutsche Lufthansa Aktiengesellschaft and relaunched as an airline on 6 August 1954. While Lufthansa claims DLH's history as its own, it is important to note that it is not the legal successor of the company founded in 1926. On 1 April 1955 Lufthansa launched scheduled service within Germany using the Convair 340. International operations started on 15 May 1955, with flights to points in Europe, followed by services to New York City from 8 June of that year using Lockheed Super Constellations aircraft, and on South Atlantic routes from August 1956.

East Germany attempted to establish its own airline in 1955 using the Lufthansa name, but this resulted in a dispute with West Germany, where the airline was already in operation. East Germany created its national airline Interflug in 1958, and the East German Lufhansa ceased to exist and merged into Interflug in 1963.^[9] Lufthansa (and all other West German airlines) was banned from flying into West Berlin until the demise of the GDR regime.

Lufthansa was the launch customer for the Boeing 737, and operated variants including the 737-300

1960s: Jetliner introduction

In 1958, Lufthansa placed an order for four Boeing 707s, used to start jet services from Frankfurt to New York in March 1960. Boeing 720s were later bought to back up the 707 fleet. In February 1961, Far East routes were extended beyond Bangkok, Thailand to Hong Kong and Tokyo. The cities of Lagos, Nigeria and Johannesburg, South Africa were added in 1962.

Lufthansa introduced the Boeing 727 into service in 1964 and in May of that same year they began the Polar route from Frankfurt to Tokyo. In February 1965, the company placed an order for twenty-one Boeing 737 medium-haul jets, which were introduced into service in 1968.

Lufthansa was the first customer to purchase and also bought the largest number of Boeing 737 aircraft, and was one of only four buyers of the new 737-100s (the others were NASA, Malaysia-Singapore Airlines and Avianca– while the NASA airframe was technically the first constructed, it was the last delivered and originally intended for delivery to Lufthansa). In doing so, Lufthansa became the first foreign launch customer for a Boeing commercial plane.

1970s–1980s: The wide-body era

Lufthansa operated the Airbus A300 from 1976 to 2009

The beginning of the wide-body era for Lufthansa was marked with the inaugural Boeing 747 flight on 26 April 1970. In 1971 Lufthansa began service to South America. In 1979, Lufthansa and Swissair were launch customers for the advanced new Airbus A310, with an order for twenty-five aircraft.

The company's fleet modernisation programme for the 1990s began on 29 June 1985 with an order for fifteen Airbus A320s and seven Airbus A300-600s. Ten Boeing 737-300s were ordered a few days later. All of the aircraft were delivered between 1987 and 1992. Lufthansa also bought Airbus A321, Airbus A340 and the Boeing 747-400.

In 1987 Lufthansa together with Air France, Iberia and SAS founded Amadeus, an IT company (also known as a GDS) that would enable travel agencies to sell the founders and other airlines' products from a single system.

Lufthansa adopted a new corporate identity in 1988. The fleet was given a new livery while cabins, city offices and airport lounges were redesigned.^{[citation needed]}

1990s–2000s: Further expansion

On 28 October 1990, 25 days after reunification, Berlin became a Lufthansa destination again. On 18 May 1997 Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways and United Airlines formed the Star Alliance, the world's first multilateral airline alliance.

Former Lufthansa headquarters in Cologne, Germany

In 2000 Air One became a partner airline of Lufthansa and nearly all Air One flights were code-shared with Lufthansa until the purchase of Air One by Alitalia. Lufthansa has a good track record for posting profits, even in 2001, after 9/11, the airline suffered a significant loss in profits but still managed to stay 'in the black'. While many other airlines announced layoffs (typically 20% of their workforce), Lufthansa retained its current workforce.^[10]

In June 2003, Lufthansa opened Terminal 2 at Munich's Franz Josef Strauß Airport to relieve its main hub, Frankfurt, which was suffering from capacity constraints. It is one of the first terminals in Europe partially owned by an airline.

On 17 May 2004, Lufthansa became the launch customer for the Connexion by Boeing in-flight online connectivity service.

On 22 March 2005, SWISS merged with Lufthansa Airlines. The merger included the provision that the majority shareholders (the Swiss government and large Swiss companies) be offered payment if Lufthansa's share price outperforms an airline index during the years following the merger. The two companies will continue to be run separately.

Lufthansa Airbus A380

On 6 December 2006, Lufthansa placed an order for 20 Boeing 747-8I airliners, becoming the launch customer of the type. The airline is also the second European airline to operate the Airbus A380 (after Air France). Their first A380 was delivered on 19 May 2010.^[11]

Corporate affairs and identity

The main entrance to the Lufthansa headquarters in Deutz, Cologne

Headquarters

Lufthansa's corporate headquarters is located in Cologne.^[12]

In 1971 Lawrence Fellows of The New York Times described the then-new headquarters building that Lufthansa occupied in Cologne as "gleaming."^[13] In 1986 terrorists bombed the headquarters of Lufthansa.^[14] No people received injuries as a result of the bombing.^[15]

In 2006 the builders laid the first stone to the new Lufthansa headquarters in Deutz, Cologne. By the end of 2007 Lufthansa planned to move 800 employees, including the company's finance department, to the new building.^[16]

Several Lufthansa departments are not located in the headquarters; instead they are located in the Lufthansa Aviation Center at Frankfurt International Airport in Flughafen, Frankfurt. The departments include Corporate Communications,^[17] Investor Relations,^[18] and Media Relations.^[19]

Subsidiaries

Lufthansa and partner Air Canada aircraft at Munich Airport

Embraer of Lufthansa Cityline in Regional colours

In addition to its main operation, Lufthansa has several subsidiaries, including:
Airline subsidiaries:

• Air Dolomiti, an airline headquartered in Ronchi dei Legionari, Italy, wholly owned by Lufthansa.
• Austrian Airlines, the national airline of Austria, based in Schwechat, Austria, wholly owned by Lufthansa.
• British Midland International, a UK airline, wholly owned by Lufthansa.
• Brussels Airlines: On 1 July 2009, Lufthansa acquired a 45 percent stake in the Belgian airline with an option to acquire the remaining shares in 2011.
• Edelweiss Air, the charter arm of Swiss International.
• Eurowings a regional carrier, 49% owned by Lufthansa.^[20][21]
• Germanwings, wholly owned by Lufthansa, Germanwings was previously the low-cost subsidiary of Eurowings.
• Jade Cargo International, was established in October 2004. Lufthansa Cargo owns 25% of the company, remainder is held by Shenzhen Airlines, which has a 51% stake, and DEG – Deutsche Investitions- und Entwicklungsgesellschaft mbH, a subsidiary of the German state-owned KfW bank – with 24%. It started operations in March 2005 with intra-Asian services. It is the first cargo airline in China with foreign ownership^{[citation needed]}.
• JetBlue Airways, an airline headquartered in New York, 19% owned by Lufthansa.^[22]
• Lufthansa Cargo, an air cargo company, wholly owned by Lufthansa.
• Lufthansa CityLine, a regional carrier, wholly owned by Lufthansa.
• Lufthansa Italia, a subsidiary which operates flights from Milan Malpensa to destinations across Europe, with a fleet of eight Airbus A319 aircraft. It was intended to capture a large slice of the Milan market following major cutbacks by Alitalia as a result of its hub change to Rome Fiumicino Airport.^[23] However the Lufthansa Italia brand will be closed down on 29 October 2011 and the eight Airbus A319 aircraft will be returned to the parent company.^[24]
• Luxair – Lufthansa holds a 13% stake.
• SunExpress, airline based in Antalya, Turkey; 50% owned by Lufthansa (The remainder is owned by Turkish Airlines).
• Swiss International Air Lines, an airline based at Basel Airport, wholly owned by Lufthansa.
• Ukraine International Airlines, a Ukrainian airline, 58.61 % owned by UIA Beteiligungsgesellschaft mbH, a 100 % subsidiary of Austrian Airlines.^[25]

Other operations:

Two Airbus A380 and a Boeing 747 aircraft at Frankfurt Airport

• Delvag, an insurance company specialising in air transport
• Global Load Control, a world leader in remote weight and balance services
• LSG Sky Chefs, the world's largest airline caterer, which accounts for one third of the world's airline meals
• Lufthansa Commercial Holding, in which Lufthansa holds a 19% stake. LCH contains over 400 service and finance companies of which Lufthansa holds shares
• Lufthansa Consulting, an international aviation consultant for airlines, airports and related industries
• Lufthansa Flight Training, a provider of flight crew training services to various airlines and the main training arm for the Airline's own pilots
• Lufthansa Regional, a brand operated by an alliance of several small regional airlines, including Lufthansa CityLine
• Lufthansa Systems, the largest European aviation IT provider
• Lufthansa Technik, aircraft maintenance providers

Brand history

The Lufthansa logo, an encircled stylized crane in flight, was created in 1918 by Otto Firle. It was part of the livery of the first German airline, Deutsche Luft-Reederei (abbreviated DLR), which began air service on 5 February 1919. In 1926 Deutsche Luft Hansa adopted this symbol, and in 1954 Lufthansa expressed continuity by adopting it, too.

The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925 he published a book entitled "Luft-Hansa" which examined the options open to aviation policymakers at the time. Luft Hansa was the name given to the new airline which resulted from the merger of Junkers Luftverkehr AG and Deutscher Aero Lloyd.^[26]

Alliances and partnerships

Commercial

Lufthansa is owned by private investors (88.52%), MGL Gesellschaft für Luftverkehrswerte (10.05%), Deutsche Postbank (1.03%) and Deutsche Bank (0.4%) and has 37,042 employees (at March 2007).^[3]

On 14 December Lufthansa and US-based low-cost airline Jetblue announced the beginning of a partnership initiated through the 19% stake purchase in Jetblue shares by Lufthansa. This is the first major ownership investment by a European carrier in an American carrier since the EU–U.S. Open Skies Agreement became effective in 2008.

Lufthansa was one of the first operators of the Airbus A340-300

In late 2007, the Lufthansa cargo hub dispute was started by Russia. Lufthansa was forced to relocate its cargo hub from Kazakhstan to Russia.

On 28 August 2008, Lufthansa and Brussels Airlines announced that they were negotiating joining together.^[27]

On 15 September 2008, it was jointly announced by both airlines that Lufthansa will acquire a 45% stake in Brussels Airlines with an option to acquire the remaining 55% from 2011. As a part of this deal Brussels Airlines will join Star Alliance. Brussels entered into the Star Alliance in December 2009.^[28][29][30]

Lufthansa BAe 146 RJ85

On 28 October 2008, Lufthansa exercised its option to purchase a further 60% share in BMI (additionally to the 20% Lufthansa already owned), this resulted in a dispute with former owner Sir Michael Bishop, though. Both parties reached an agreement at the end of June 2009, so the acquisition could take place with effect from 1 July 2009.^[31] By acquiring the remaining 20% from Scandinavian Airlines Lufthansa has full control over BMI since 1 November 2009.^[32]

In November, Lufthansa and Austrian announced a deal in which Lufthansa will buy the majority stock from the Austrian government. The deal was completed in January 2009. At the same time, Lufthansa announced that they are in serious talks with Scandinavian Airlines System about a merger between the two airlines but Lufthansa would have to make great changes to SAS before this is viable because of the financial state of Scandinavian Airlines System over the last few years. In May 2009, it announced that talks are occurring between about a "closer commercial co-operation" between the two companies, but that a takeover is not in Lufthansa's plans.^[33] Additionally, it announced that if British Airways was unable to complete its merger with Iberia, it would attempt to begin talks with the Spanish airline itself.^[34]

A Lufthansa Airbus A321 in a retro livery.

In 2010, Lufthansa was named in a European Commission investigation into price-fixing, but was not fined due to acting as a whistleblower.^[35]

Technology

Until April 2009 Lufthansa inventory and departure control systems, based on Unisys were managed by LH Systems. Lufthansa reservations systems were outsourced to Amadeus in the early 1990s. Following a decision to outsource all components of the Passenger Service System, the functions were outsourced to the Altéa platform managed by Amadeus.

Partner airlines

Lufthansa built up a worldwide partner network, offering coordinated connections, common frequent flyer programs and code sharing. After the liquidation of Team Lufthansa, some of the former Team Lufthansa members were integrated into the partner program. All airlines remain independent and keep their own corporate identity. Lufthansa Partners around the world are:

• Air Malta, Malta
• Cirrus Airlines, Germany
• Air Dolomiti, Italy
• Luxair, Luxembourg
• Qatar Airways, Qatar
• Air China, China
• Jat Airways, Serbia
• Air India, India
• Aegean Airlines, Greece
• Ethiopian Airlines, Ethiopia

Destinations

A Lufthansa A380 cruises over Moscow at 11,600 metres.

Further information: Lufthansa destinations

Codeshare agreements

Besides fellow Star Alliance members, Lufthansa has codeshare agreements with the following airlines (as of October 2011):^[36]

Air India Air Malta Avianca[37] (Future Star Alliance member) Cirrus Airlines Ethiopian Airlines (Future Star Alliance member)

Jat Airways JetBlue Airways[38] Luxair Qatar Airways [ends 31 December] TACA Airlines (Future Star Alliance member)

Fleet

Airbus A319-100 taxiing after landing

Airbus A320 landing at London Heathrow Airport

Airbus A321 landing at London Heathrow Airport

Boeing 737–500 landing at London Heathrow Airport

Airbus A340

Boeing 747-400 takes off from Frankfurt Airport

Boeing 727–200 in 1981

Lufthansa's first Airbus A380 (D-AIMA) landing at Düsseldorf International Airport

As of July 2011, the Lufthansa fleet consists of the following aircraft with an average age of 13.3 years:

Lufthansa Fleet^{[39][40][41][42][43]}

Aircraft	In Service	Orders	Passengers
			F	C	Y	Total
Airbus A319-100	25	3	—	24	102	126
Airbus A320-200	46	23	—	32	114	146
Airbus A320neo	—	25	TBA
Airbus A321-100	20	—	—	31	155	186
Airbus A321-200	31	9	—	31	155	186
Airbus A321neo	—	5	TBA
Airbus A330-300	15	3	8	48	165	221
Airbus A340-300	26	—	8	48	165	221
			8	36	197	241
			—	44	222	266
Airbus A340-600	24	—	8	60	238	306
			—	66	279	345
Airbus A380-800	8	7	8	98	420	526
Boeing 737–300	33	—	—	18	106	124
Boeing 737–500	23	—	—	18	90	108
Boeing 747-400	30	—	8	80	234	330
			8	66	279	345
			8	52	310	378
Boeing 747-8I	—	20	8	80	298	386
Total	287	95

Fleet history

Over the years, Lufthansa operated the following aircraft types:^[44][45]

This transport-related list is incomplete; you can help by expanding it.

Lufthansa Mainline past fleet since 1955

Aircraft	Introduced	Retired	Notes
Airbus A300	1976	1984
	1987	2009
Airbus A310	1984	2005
Airbus A319	1996	—
Airbus A320	1989	—
Airbus A321	1994	—
Airbus A330-200	2002	2006
Airbus A330-300	2004	—
Airbus A340-200	1993	2006
Airbus A340-300	1993	—
Airbus A340-600	2003	—
Airbus A380	2010	—
Boeing 707	1960	1984	also used in cargo configuration
Boeing 720	1961	1965
Boeing 727	1964	1993
Boeing 737-100	1968	1982	launch customer, dubbed City Jet
Boeing 737–200	1982	1997
Boeing 737–300	1986	—
Boeing 737–400	1992	1998
Boeing 737–500	1990	—
Boeing 747–100	1970	1979	also used in cargo configuration
Boeing 747–200	1971	2004	also used in cargo configuration
Boeing 747-400	1989	—
Convair CV-340/440	1955	1968	also used in cargo configuration
Lockheed Super Constellation/Starliner	1955	1967
Douglas DC-3	1955	1960
Douglas DC-4	1957	Unknown	cargo aircraft
Douglas DC-8	1968	1996	cargo aircraft
McDonnell Douglas DC-10	1974	1994
McDonnell Douglas MD-11	1998	—	cargo aircraft
Vickers Viscount	1958	1971	also used in cargo configuration

Airbus A380

Lufthansa Airbus A380 being towed to the hangar after testing, ready for its first scheduled flight on 6 June 2010 to Johannesburg^{[citation needed]}

On 6 December 2001 Lufthansa announced an order for 15 Airbus A380 superjumbos with 10 more options, which was confirmed on 20 December. The A380 fleet will be used for long haul flights from Frankfurt exclusively. The first aircraft that arrived on 19 May 2010 has been named "Frankfurt am Main". The first route of the Airbus A380 with Lufthansa was Frankfurt to Tokyo, with the first flight having taken place on 11 June 2010.^[46] The second A380, named "München" (Munich) was delivered in July 2010, and the third, named "Peking" was delivered in August 2010; Lufthansa expects four deliveries in 2010.^[47] Additionally to Tokyo, Lufthansa operates the A380 on routes to Beijing and Johannesburg (since 1 and 12 September 2010, respectively).^[48] The airline also operates the A380 to New York, it uses JFK instead of Newark, the reason being Newark Airport is unable to handle the A380 at this time.^[49] The airline also commenced seasonal A380 service to San Francisco International Airport on 10 May 2011, and to Miami International Airport on 10 June.

A380 Routes (All depart from Frankfurt):

• Tokyo
• Beijing
• Johannesburg
• Miami
• New York
• San Francisco [summer seasonal]
• Singapore

Aircraft Naming Conventions

In September 1960 the Lufthansa Boeing 707 (D-ABOC), which would serve the Frankfurt-New York intercontinental route, was christened Berlin after the divided city of Berlin by then-mayor Willy Brandt. Following the Berlin, other Lufthansa 707 planes were named "Hamburg", "Frankfurt," "München" and "Bonn." With these names, the company established a tradition of naming the planes in its fleet for German cities and towns or federal states, with a general rule of thumb that the airplane make, size, or route would correspond roughly to the relative size or importance of the city or town it was named after.

This tradition has continued to this day, with two notable exceptions until 2010. The Airbus A340-300 (D-AIFC Gander/Halifax) was named after Gander and Halifax, two Canadian cities along the standard flight path from Europe to North America. It became the first Lufthansa airplane named after a non-German city. The name is meant to commemorate the hospitality of the communities of Gander and Halifax, which served as improvised safe havens for the passengers and crew of the multitude of international aircraft unable to return to their originating airports after the closing of the North American airspace in the days following the terror attacks of 11 September 2001.

The other aircraft not named after a German city was the Airbus 321-100 (D-AIRA), which was designated Finkenwerder in honor of the collaborative Airbus facility in the borough of Hamburg-Finkenwerder, where parts of the Airbus models are manufactured.

In February 2010 the Lufthansa company announced that the first two Airbus A380 in its fleet would be named Frankfurt am Main and München, following its naming tradition. However, the two subsequent A380 planes are named after Lufthansa A380 destination cities. The third A380 delivered to Lufthansa (D-AIMC) is named Peking, the German version of Beijing, inscribed on the plane in both German and Mandarin characters. The fourth A380 (D-AIMD) is named Tokio, the German spelling of Tokyo. The fifth A380 (D-AIME) is named Johannesburg, the sixth (D-AIMF) is named Zürich, the seventh (D-AIMG) is named "Wien", German version of Vienna, the eighth (D-AIMH) is named "New York" while the ninth (D-AIMI) is named "Berlin".^[50]

Vintage aircraft restoration

Lufthansa Technik, the airline's maintenance arm, restored a Junkers Ju 52/3m built in 1936 to airworthiness; this aircraft was in use on the 10-hour Berlin to Rome route, across the Alps, in the 1930s. Lufthansa is now restoring a Lockheed Super Constellation, using parts from three such aircraft bought at auction. Lufthansa's Super Constellations and L1649 "Starliners" served routes such as Hamburg-Madrid-Dakar-Caracas-Santiago. Lufthansa Technik recruits retired employees and volunteers for skilled labor.^[51][52] Lufthansa sells aviation enthusiasts rides on the restored aircraft.

Cabin

Lufthansa Boeing 747–400 Business Class

Economy Class aboard a Lufthansa Airbus A340-600

Intercontinental

First Class: Lufthansa First Class is offered on most long-haul aircraft (Airbus A330-300, A340-300, A340-600 and A380-800, Boeing 747–400). Each seat converts to a two meter bed, includes laptop power outlets, as well as entertainment facilities. Meals are available on demand. Lufthansa offers dedicated First Class check in counters at most airports, and offers dedicated First Class lounges in Frankfurt and Munich, as well as a dedicated First Class Terminal in Frankfurt. Arriving passengers have the option of using Lufthansa's First Class arrival facilities, as well as the new Welcome Lounge. Lufthansa has introduced a new First Class product aboard the Airbus A380 and plans to gradually introduce it on all of its long-haul aircraft.^[53]

Business Class: Lufthansa's long-haul Business Class is offered on all long-haul aircraft. Each seat converts to a two meter angled lie-flat bed, includes laptop power outlets and entertainment facilities. Lufthansa offers dedicated Business Class check in counters at all airports, as well as dedicated Business Class lounges at most airports, or contract lounges at other airports, as well as the Lufthansa Welcome Lounge upon arrival in Frankfurt.

Economy Class: Lufthansa's long-haul Economy Class is offered on all long-haul aircraft. All have a 31" seat pitch except the Airbus A340s, which have a 32" seat pitch. Passengers receive meals, as well as free drinks. In 2007, Lufthansa began installing personal Audio-Video-On-Demand (AVOD) screens in Economy Class. The Airbus A340s and A330s have been completely refitted with AVOD, while the 747s are in the process of being refitted . The Airbus A380s are being delivered with AVOD systems already installed.

European domestic

Business Class: Lufthansa's short-haul Business Class offers a 31"-32" seatpitch and is available on all A319, A320, A321 and Boeing 737 aircraft. Passengers receive meals and drinks, as well as access to dedicated Business Class check-in counters, and Lufthansa Business Class lounges. These aircraft are used on selected medium-haul flights. Inflight entertainment is not offered on any short-haul flights.

Economy Class: Lufthansa's short-haul Economy Class offers a 31" pitch and is available on all A319, A320, A321 and Boeing 737 aircraft. Passengers receive free beverages, and snacks or meals. Inflight entertainment is not offered on any short-haul flights.

In July 2010, Lufthansa announced a move to a new cabin with lighter seating in its European fleet, bringing capacity improvements equivalent to buying twelve new A320s.^[54]

In December 2010, Lufthansa announced a new slimline seat developed by Recaro, which would allow higher seat densities and/or more legroom for passengers; Lufthansa has ordered 32000 of these seats, to be installed in 2011.^[55]

Lounges

Lounge	Access – Class	Access – Status	Notes	Number on Network
First Class Terminal	First Class	HON Circle	FRA only	1
First Class Lounge	First Class	HON Circle	FRA and MUC only	3
Senator Lounge	First Class	Senator (or higher) Star Alliance Gold		30
Business Lounge	Business Class (or higher)	Frequent Traveller (or higher)		26
Welcome Lounge	Business Class (or higher)	Frequent Traveller (or higher)	FRA only Intercontinental passengers only No Star Alliance Gold	1

Lufthansa operates four types of lounges: First Class, Senator, Business, and Welcome Lounges. Each departure lounge is accessible both through travel class, or Miles and More / Star Alliance status; the Welcome Lounge is limited to arriving premium Lufthansa passengers only.

First Class Terminal

Lufthansa operates a First Class Terminal at Frankfurt Airport. The first terminal of its kind; access is limited only to departing Lufthansa First Class, and HON Circle members. Approximately 200 staff care for approximately 300 passengers per day in the terminal, which features a full-service restaurant, full bar, cigar lounge, relaxation rooms and offices, as well as bath facilities. Guests are driven directly to their departing flight by Mercedes-Benz S-Class, Porsche Cayenne, Porsche Panamera or Mercedes-Benz Viano.

Miles & More

Main article: Miles & More

Lufthansa's frequent-flyer program is called Miles & More, and is shared among several European airlines, including Austrian Airlines, Adria Airways, Croatia Airlines, LOT Polish Airlines, Luxair, Swiss International Air Lines, and Brussels Airlines. Miles & More members may earn miles on Lufthansa flights and Star Alliance partner flights, as well as through Lufthansa credit cards, and purchases made through the Lufthansa shops. Status within Miles & More is determined by miles flown during one calendar year with specific partners. Membership levels include: Basic (no minimal threshold), Frequent Traveller (Silver, 35,000 mile threshold), Senator (Gold, 100,000 mile threshold, 130,000 for German residents), and HON Circle (Black, 600,000 mile threshold over two calendar years). All non-basic Miles & More status levels offer lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.

Accidents and incidents

This is a list of accidents and incidents involving Lufthansa mainline aircraft since 1954. For earlier occurrences, refer to Deutsche Luft Hansa. For accidents and incidents on Lufthansa-branded flights which were operated by other airlines, see the respective articles (Lufthansa CityLine, Lufthansa Cargo, Contact Air and Air Dolomiti).

Fatal

• On 11 January 1959, a Lufthansa Lockheed Super Constellation (registered D-ALAK) crashed onto a beach shortly off Galeão Airport in Rio de Janeiro following a scheduled passenger flight from Hamburg. Of the 29 passengers and 10 crew members onboard, only three flight attendants survived. Investigation into the accident resulting in blaming the pilots for having executed a too low approach, which may have been caused by fatigue.^[56]
• On 4 December 1961, a Lufthansa Boeing 720 (registered D-ABOK) crashed of unknown causes near Mainz during a training flight from Frankfurt to Cologne, killing the three occupants. It was the first crash involving an aircraft of that type.^[57]
• On 15 July 1964, another Boeing 720 (registered D-ABOP) crashed during a training flight, with the three people on board losing their lives (in what was only the second crash for this aircraft type). The accident occurred near Ansbach after the pilots had lost control of the aircraft when executing an aileron roll.
• On 28 January 1966 at 17:50 local time, Lufthansa Flight 5 from Frankfurt to Bremen, which was operated using a Convair CV-440 Metropolitan registered D-ACAT, crashed 0.5 kilometres short of Bremen Airport, killing all 42 passengers and four crew members on board. The pilots had tried to execute a go-around when approaching the airport, during which the aircraft stalled and went out of control, possibly due to pilot error.^[58]
• On 20 November 1974 at 07:54 local time, Lufthansa Flight 540, a Boeing 747–100 (registered D-ABYB), crashed shortly after take-off at Jomo Kenyatta International Airport. In what was the first air accident involving a Boeing 747, 55 of the 140 passengers and ten out of the seventeen crew lost their lives, making it the worst accident in the history of the airline.^[59]
• On 26 July 1979 at 21:32 UTC, a cargo-configured Boeing 707 (registered D-ABUY) that was enroute Lufthansa Flight 527 from Rio de Janeiro to Dakar and onwards to Germany (at that time cargo flights were operated in-house, the Lufthansa Cargo subsidiary had not been founded yet) crashed shortly after take-off in a mountain 25 kilometres off Galeão Airport, killing the three crew members on board. A flawed communication between the pilots and the air traffic controller had resulted in the aircraft flying on a wrong path.^[60]
• On 14 September 1993, Lufthansa Flight 2904, an Airbus A320-200 (registered D-AIPN) flying from Frankfurt to Warsaw with 64 passengers and four crew members on board, overran the runway upon landing at Warsaw-Okecie Airport and crashed into an earth embankment, resulting in the death of the co-pilot and one passenger.^[61][62]

Non-fatal

• On 20 December 1973 at 00:33 local time, a Lufthansa Boeing 707 (registered D-ABOT) with 98 passengers and 11 crew members on board collided with a middle marker shack upon approaching Palam Airport in Delhi following a scheduled passenger flight from Bangkok (as part of a multi-leg flight back to Germany). There were no injuries, but the aircraft was damaged beyond repair. At the time of the incident, there had been poor visibility conditions.^[63]
• On 18 October 1983, a Lufthansa cargo-configured Boeing 747-200 (registered D-ABYU) was severely damaged when it overshot the runway at Kai Tak Airport in Hong Kong, following an aborted take-off due to an engine failure. The three crew members on board survived without any notable injuries.^[64]
• On 20 March 2001 at 12:00 local time, a Lufthansa Airbus A320-200 (registered D-AIPW) with 115 passengers and 6 crew members on board performed a severe banking manouvre upon take-off at Frankfurt Airport for a flight to Paris, this occurred because of a malfunction of the captain's sidestick. Maintenance workers had made a mistake with the electrical wiring, reversing the sidestick functions. A safe emergency landing was made using the Co-pilot's functional sidestick.^[65]
• On 1 March 2008, Lufthansa Flight 44, an Airbus A320-200 registered D-AIQP flying from Munich to Hamburg experienced a wingstrike during a high crosswind landing at Hamburg Airport. The left wingtip struck the ground during the attempt, and the crew successfully executed a go-around. At the time, winds at the airport were gusting up to 49 knots due to Windstorm Emma. There were no injuries to the occupants.^[66]

Hijackings

• In 1972, the year of the Munich Summer Olympics, there were four reported hijackings involving Lufthansa aircraft:
  • On 22 February, a Boeing 747-200 (registered D-ABYD) with 172 passengers and 15 crew on board was hijacked enroute from Delhi to Athens (as part of a multi-leg flight back to Germany) by five people who thus wanted to press money from the German government. The aircraft diverted to Aden, where the demands of the perpetrators were accepted.^[67]
  • On 10 July, a similar hijacking attempt occurred on board a Lufthansa Boeing 737-100 during a flight from Cologne to Munich.^[68]
  • 11 October saw a Boeing 727 being hijacked on a flight from Lisbon to Frankfurt. Upon landing at Frankfurt Airport, the perpetrator tried to flee but was captured by police forces.^[69]
  • On 29 October, two men hijacked another 727 (registered D-ABIG) with eleven other passengers and seven crew members on board during a flight from Beirut to Ankara (and onwards to Germany), in order to liberate prisoners in exchange for the hostages. During negotiations with the German authorities, the aircraft was flown to Nicosia, Zagreb, and finally to Nuremberg (rather than Munich as the hijackers had demanded), where the perpetrators learned that their demands would not be fulfilled. They forced the pilots to return to Zagreb. Upon arrival there, the Germans had changed their minds and the prisoners were released, thus ending the hijacking.^[70]
• On 17 December 1973, in the wake of the events surrounding Pan Am Flight 110, a parked Lufthansa Boeing 737-100 (registered D-ABEY) was hijacked at Leonardo da Vinci-Fiumicino Airport at Rome. Ten Italian hostages that had been taken by Palestinian terrorists at the airport were forced into the aircraft by five perpetrators, and the German crew (two pilots and two flight attendants) that was on board preparing the departure to Munich had to fly the aircraft instead first to Athens and then to several other airports, until the ordeal ended at Kuwait International Airport the next day, where the hijackers surrendered.^[71][72]
• On 28 June 1977, a Lufthansa Boeing 727 was hijacked during a flight from Frankfurt to Istanbul and forced to divert to Munich.^[73]
• The Hijacking of the Landshut occurred on 13 October 1977, at a time when West Germany had come under intense terroristic pressure known as German Autumn. The Boeing 737-200 registered D-ABCE was hijacked enroute Lufthansa Flight 181 from Palma de Mallorca to Frankfurt by four terrorists of the Popular Front for the Liberation of Palestine, who thus wanted to force the German government to release several RAF terrorists. The crew had to divert the aircraft with 87 other passengers first to Rome, and then onwards to Larnaca, Bahrain, Dubai, Aden (where the captain was killed after he had abandoned the aircraft for negotiations with the local authorities) and finally to Mogadishu in an ordeal that took several days. At Mogadishu Airport, the German GSG 9 special forces stormed the aircraft in the early hours of 18 October local time, killing three terrorists and freeing all hostages (though it triggered the death of Hanns-Martin Schleyer, the President of the Confederation of German Employers' Associations, who had been kidnapped in a separate event).^[74]
• On 12 September 1979, a hijacking attempt occurred onboard a Lufthansa Boeing 727 on a flight from Frankfurt to Cologne, but the perpetrator quickly surrendered.^[75]
• Three hijackings occurred in due course in early 1985:
  • On 27 February, a Boeing 727 was hijacked enroute a Lufthansa flight from Frankfurt to Damascus. Two perpetrators forced the pilots to divert the aircraft (with 35 other passengers on board) to Vienna International Airport, where they surrendered.^[76]
  • On 27 March, another 727 was hijacked, this time on a flight from Munich to Athens. A man demanded the pilots to divert to Libya. During a fuel stop at Istanbul, the aircraft was stormed and the perpetrator arrested.^[77]
  • Only two days later, a mentally-ill person onboard a Lufthansa Boeing 737-200 on a flight from Hamburg to London demanded to be taken to Hawaii instead, but could quickly be overpowered.^[78]
• On 11 February 1993, Lufthansa Flight 592 from Frankfurt to Addis Abeba via Cairo with 94 passengers and 10 crew members was hijacked during the first leg of by 20-year old Nebiu Zewolde Demeke, who forced the pilots to divert the Airbus A310 (registered D-AIDM) to the United States, with the intent of securing the right of asylum there. Demeke, who had been on the flight in order to be deported back to his native Ethiopia, surrendered to authorities upon arrival at John F. Kennedy International Airport in New York City. No passengers or crew were harmed during 12-hour ordeal.^[79]

See also

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References

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29. ^ Official press release by Brussels Airlines^{[dead link]}
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61. ^ Universität Bielefeld (German)
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External links

• Lufthansa
• Lufthansa mobile
• Be-Lufthansa – Jobs and Careers
• Lufthansa's Labor of Love: Restoring Some Really Old Junkers, Wall Street Journal, 16 June 2008
• Engineering Veteran Plays a Vital Role In Plane's Rebirth, Wall Street Journal, 16 June 2008

Coordinates: 50°56′15″N 006°58′11″E / 50.9375°N 6.96972°E / 50.9375; 6.96972