- Hardee's
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Hardee's 
Type Wholly owned subsidiary Industry Restaurants Genre Fast Food Founded 1960 Headquarters St. Louis, Missouri, U.S. Number of locations 1909 (May 2011) [1] Key people Wilbur Hardee, Founder Products Fast food (including hamburgers, french fries, and milkshakes) Parent CKE Restaurants Website hardees.com Hardee's is a restaurant chain, located mostly in the Southeast and Midwestern regions of the United States. It has evolved through several corporate ownerships since its establishment in 1960. It is currently owned and operated by CKE Restaurants. Along with its sibling restaurant chain, Carl's Jr., Hardee's is the #5 U.S. fast-food restaurant chain after Subway, McDonald's,[2][3] Burger King[4] and Wendy's.[5] It is headquartered in downtown St. Louis, Missouri.[6]
Contents
Company profile
History
Hardee's founder, Wilbur Hardee, opened his first restaurant in Greenville, North Carolina, on September 9, 1960.[7] On the strength of its manly menu items, including the Huskee, the chain experienced rapid growth by franchising and, to a lesser extent, by acquiring other restaurant chains. The first company store opened in Rocky Mount, North Carolina, in May 1961 by James Carson Gardner and Leonard Rawls on McDonald St. in downtown Rocky Mount. That location has since been razed.[8] According to Wilbur Hardee, Gardner and Rawls won a controlling share of the company from him in a game of poker. After realizing that he lost control over his namesake company, Hardee sold his remaining shares to them as well.[9] The chain was headquartered in Rocky Mount until 2001.
The 1960s
Many original Hardee's were built with a hexagonal style building with a pointed roof. In keeping with that theme, for a short period of time, Hardee's hamburgers were actually hexagonal, particularly the quarter-pound patties. Some early locations had lobbies, but almost all were fresco-walk-up style. As of 1965, franchisees had a choice of four different free-standing signs, with the "Home of the Huskee" slogan designated HH-1. Another promised "Jet Service - Charco Broiled" Burgers. Some were called Hardee's L'il Chef with a little chef on the sign. Hardee's also started a chain of restaurants called "Yogi Bear's Fried Chicken" in the Southeast in 1968. The Hartsville, SC, location is still open and prospering.
The 1964 menu included: Hamburger 15 cents, Cheeseburger 20 cents, Fries 10 cents, Apple Turnovers 15 cents, Milk 12 cents, Coffee 10 cents, Coke, Pepsi, Root Beer and Orange, 15 cents and 10 cents, and Milk Shake (Chocolate-Strawberry-Vanilla) 20 cents. Strawberry shakes were created from vanilla by addition of a berry syrup which had to be mixed on a spindle. In the late 1960s and early '70s, Hardee's opened units in West Germany (Hardee's Schnellrast) and Australia in conjunction with Kellogg's (Hartee's).
One notable early franchisee for the chain in the United States was former Baltimore Colts receiver Jerry Richardson, who would go on to be the founding owner of the Carolina Panthers. Both the Colts (now based in Indianapolis) and Panthers are members of the National Football League. Richardson retired from running his Hardee's franchises in 1995, but remains owner of the Panthers today.
The 1970s
In the early 1970s, the regular menu featured the Huskee Junior (a two-patty burger with a unique sauce) and the Deluxe Huskee (a quarter-pound burger with mayonnaise). Hardee's purchased Sandy's in 1972, but primarily emphasized franchise growth on the strength of its menu. Another acquisition occurred in the late 1970s when Hardee's purchased the Utah based burger chain Dee's Drive-In.
During the 1970s, when Hardee's saw rapid growth on the strength of its Big Twin (a two-patty burger using a distinctive cheese and sauce combination) and Big Deluxe (a quarter-pound burger with a unique, tangy mayonaise) sandwiches. Both burgers were "charco-broiled" and were cooked in a process using heated "char-rocks" that caused the fat content dripping off the cooking beef to ignite for a distinctive "flame-broiled" taste. The charco-broiling process was discontinued throughout the '80s and '90s. The name "charbroiling," but not the process (no rocks) was reintroduced in 2001 with the addition of a Thickburger menu.
Television advertising campaigns in the early 1970s included cartoon characters of a '49er, "Gilbert Giddyup", and his nemesis, a purple-coated villain named "Speedy McGreedy". Radio advertisements featured "Mama Cass" Elliot singing the jingle "Hurry on down to Hardee's, where the burgers are charco broiled!"
In 1978 Hardee's introduced the made-from-scratch biscuit to its menu. The program was introduced by a pilot program at its franchise store in Macon, GA. The program was a huge success and continues today. The initial test required a retrofit of an existing kitchen with a blodget convection oven and flat grill. Today's stores are designed with all of the necessary equipment in place. Initially Hardee's offered a sausage, bacon and ham biscuit. All were available with egg and cheese added for an additional charge. Today's breakfast menu offers a wide variety of selections including the favorite "Cinnamon Raisin Biscuit".
The 1980s and 1990s
The "classic" Hardee's logo, usually depicted in a blue and orange color scheme. It was used by the chain until adopting the Happy Star logo from Carl's Jr. in 1999.
Hardee's has had numerous specialties as part of their menu. For a time they were a competitor to Arby's for roast beef sandwiches, an item still sold at some franchised locations. Later, Hardee's entered into competition with fried chicken on its menu. Hardee's was purchased by Imasco in 1981. They also own Imperial Tobacco (Canada), Peoples Drug (USA, later sold to CVS), Shopper's Drug Mart (Canada), and The Tinder Box.
Hardee's was affected by the buy-out phenomena of the 1980s. A new management team in the early 1980s seeking to cut costs immediately changed the signature burger recipe. When sales declined, the chain eliminated altogether the flagship menu items of the Big Twin and the Big Deluxe. However, these menu items can still be found at international franchised outlets, such as in the Middle East.[10] The chain had over 4,000 units by 1992.
For a short time in the early 1990s, Hardee's outlets sold the popular fried chicken recipe acquired from Roy Rogers. Hardee's locations in southeastern Virginia, eastern North Carolina, and Millvale, Pennsylvania just outside of Pittsburgh still serve chicken today, as well as the traditional sides such as mashed potatoes & gravy, cole slaw, and biscuits. At one point, the chain expanded to over 4,000 locations in the United States, but the chain has contracted to less than 2,000 in recent years. Some newer locations have opened up at truck stop locations, some in conjunction with Love's Travel Stops & Country Stores.
In addition to Roy Rogers, they also owned Rax Roast Beef for a period of time. Many newer or remodeled locations in areas where Burger Chef once had a presence display photos of Burger Chef locations in addition to older Hardee's locations.
Hardee's today
In 1997, the chain was acquired by CKE Restaurants, the parent company of the Carl's Jr. fast-food restaurant chain. (Imasco retained the few remaining Roy Rogers locations until 2003, at which time the trademark and franchise system were reportedly purchased by Frederick, Maryland-based Plamondon Enterprises.)[11] Over time, some Hardee's restaurants were converted to serve higher-quality hamburgers and other products available from Carl's Jr., and also took on the Carl's Jr. star logo in the process. Some locations were simply fully rebranded Carl's Jr. - this was a year after Wendy's and Tim Hortons purchased most of the Hardee's stores in Michigan.
Hardee's moved its headquarters from Rocky Mount, North Carolina, to downtown St. Louis, Missouri, in 2001.[12]
CKE Restaurants has been dual branding some Hardee's locations with Red Burrito, similar to its Green Burrito/Carl's Jr. dual brand concept. This is a similar strategy used by Yum! Brands with its KFC, Pizza Hut, Taco Bell, A&W Restaurants and Long John Silvers concepts to help expand brands without the additional expense of new buildings and land.[13]
Hardee's has found a niche market in smaller towns that may lack franchises of the other major hamburger chains. Hardee's closed its restaurants in Hong Kong on December 27, 2006, due to problems with franchising rights.[14]
On March 12, 2007, the first-ever franchised Hardee's restaurant (located in Rocky Mount, North Carolina) was demolished to make room for a veterans memorial park named after Jack Laughery, a former Hardee's executive and U.S. Army veteran.[15]
As of the fiscal year ended January 25, 2010, CKE Restaurants, Inc., through its subsidiaries, had a total of 3,141 franchised or company-operated restaurants in 42 states and in 14 countries, including 1,905 Hardee's restaurants and 1,224 Carl's Jr. restaurants. Hardee's recently opened another branch in Pakistan. In May 2011, Hardee's opened a branch in Alma-Ata, Almaty, Kazakhstan, at the TOO Mega Center Alma-Ata, with another store opening in the same city just weeks after. Although the stores are named Hardee's, they serve the Carl's Jr. menu. There is also a Hardee's branch in Muscat, Oman
Controversies, disputes and legal issues
Burger Chef copyright dispute
In January 2007, Hardee's had a challenge filed against it with the U.S. Patents and Trademarks Office by River West Brands, LLC of Chicago for the use of the Burger Chef trademark and name. Shortly thereafter, Hardee's reissued the Burger Chef Big Shef sandwich in Terre Haute, Indiana, as a trial offering and later in other Indiana, Ohio, and Missouri markets for a limited time. The reissue of the Big Shef has also utilized the Burger Chef name and logo in advertisements in the markets in which it is offered, and the claim was to provide Burger Chef fans with their Big Shef "fix". On April 16, 2009, River West Brands dropped their petition for cancellation and both parties agreed to pay their own attorneys fees. [16]
Hardee's vs. Harvey's
Due to a trademark dispute with Canada's Harvey's burger chain, the Hardee's name cannot be used in that country. Instead, CKE Restaurants has opened stores there under the Carl's Jr. name.[17]
Advertising
In the early days of the take-over by CKE, Hardee's began to use the anthropomorphic smiling star logo that Carl's Jr. had used for many years. "The Hardee's Star", as it was now called, appeared in a series of commercials played by a dwarf in a costume likeness of the star. Norm Macdonald provided the voice for the Hardee's Star. For a time, many Hardee's locations even gave out free antenna toppers in the shape of the recently adopted star. The star remains Hardee's logo, but the mascot ceased appearing in the commercials with the advent of the Thickburger campaign. A new Hardee's logo was unveiled in 2006 that featured script lettering and further minimized the smiling star icon.
NASCAR Sponsorship
The company sponsored the Winston Cup cars driven by Bobby Allison, Cale Yarborough and Alan Kulwicki throughout the 1980s and in 1990, Hardee's sponsored Russ Wheeler's car in the film Days of Thunder. The company also sponsored Ward Burton's Busch Grand National and Winston Cup cars from 1993 to 1995. Hardee's sponsored a part time effort by Greg Sacks in 1997, and most recently sponsored Jeff Burton's Busch Grand National car in 1999.
Thickburger campaign
Early commercials during the Thickburger campaign made a point of acknowledging and apologizing for the poor quality of Hardee's past cuisine and service. Later commercials demonstrated adults attempting to fit their mouths around the large Thickburger. One of the first commercials featured Major League Baseball player Mark McGwire advertising the Thickburger.
Children's advertising
Although the franchise would come to humorously criticize such concepts, Hardee's has conceived several memorable Kids' Meal toys throughout the past few decades. The 1980s featured popular, nonposeable figures of the Smurfs as well as Beach Bunnies. Renditions of other cartoon characters would later premiere, including the Ghostbusters and Nickelodeon characters.
Other popular licenses were garnered as well. Marvel Comics characters would be featured in the 1990 Marvel Super Hero Vehicles collection. And in the summer of 2000, DC Comics' DC Super Heroes finally found a spot in the Hardee's toy scene.
Possibly the most well known Hardee's premiums, however, would be the Dancin' Singin' California Raisins. Several collections of the nonposeable figures were produced in 1987, 1988, 1991, and once again in 2001. Traditionally, they would be available with the purchase of Hardee's cinnamon raisin biscuits.
Hardee's also marketed special Super Bowl celebratory pins in the early 1990s.
Criticism
Several Hardee's ad campaigns in the 2000s have been criticized by groups such as Parents Television Council for their sexually suggestive nature. Recent campaigns targeted include "More Than a Piece of Meat" featuring scantily clad women appearing to receive sexual gratification from consuming Hardee's products, and "Name Our Holes" — an ad campaign and website promoting Hardee's Biscuit Holes.[18][19][20]
Products and nutrition
Monster Thickburger
Monster Thickburger Nutritional value per serving Serving size 1 sandwich (413 g) Energy 1,320 kcal (5,500 kJ) Carbohydrates 46 g (15%) - Dietary fiber 2 g (8%) Fat 95 g - saturated 36 g (225%) Protein 70 g Cholesterol 210 mg May vary outside US market.
Percentages are relative to US recommendations for adults.
Source: Hardees.com (PDF)The burger contains 1,410 calories (5,900 kJ), 107 grams of fat, and 2,740 mg of sodium.[21]
Ingredients include a sesame-seed bun, mayonnaise, bacon, cheese, butter-flavored shortening and two patties of ground beef made from Angus cattle for a total of 2/3 lb (300 g uncooked) of meat.
Breakfast
While Hardee's has experienced extensive changes in its lunch and dinner menus over the years, its breakfast menu has remained largely unchanged. As a result, Hardee's still retains significant customer loyalty. The average Hardee's restaurant generates 40 to 45% of its business from breakfast, and the median age of its breakfast customers is 45, as it is particularly popular among the elderly in the Southeastern states.[22]
The core of the Hardee's breakfast menu is its biscuit sandwiches, which reflects the southern origins of the chain. The meats on the biscuit sandwiches vary regionally. Most Hardee's biscuits have traditional fare such as a sausage, bacon, or ham. More unusual biscuit sandwiches with chicken fried steak, and smoked sausage can be found in the southeast, but are more difficult to find in Hardee's outside this region. Hardee's also features biscuits and gravy on its breakfast menu.
In 2002, CKE Restaurants discontinued several breakfast menu items, including the popular cinnamon raisin biscuit. It was part of an attempt by Hardee's to focus on a new burger menu like its sibling restaurant, Carl's Jr. The move was not popular with some customers who had not fully conformed to the new menu, and the restaurant experienced less business consequently. A year later, the removed items were returned to the menu, and Hardee's advertised the re-additions on regional television.
Low-carb
Hardee's features low-carb items on both the breakfast and regular menus. Hardees carries a Karoushtopher Thickburger the same as an Original Thickburger but with a Lettuce Leaf Wrap instead of a sesame seed bun. This burger was introduced at international franchises in the Middle East.
The only remaining international Hardee's franchises are located in countries in the Middle East and Pakistan, most being owned and operated by Americana Group.[23] The menu at these locations is very similar to the Hardee's menu of the 80s and 90s in the US. Items like the Big Deluxe, original Frisco Burger, Big Roast Beef, and Big Cookie (among others) are available at all outlets. Despite adopting the newer logos, appearance and slogan from the US Hardee's, the outlets in the Middle East do not serve any burgers under the Thickburger title. They did introduce the Low-Carb Thickburger at one point, but it was dropped from the menu shortly thereafter. Other burgers such as the Portabello Mushroom burger and Five Star Burger (renamed version of the Six Dollar Burger) are available, but are not marketed as "Thickburgers".
Global locations
Map showing the states with locations of Carl's Jr. in yellow and states with locations of Hardees colored red. States with both Carl's Jr. and Hardees are colored orangeCountries currently with Hardee's:
United States, states currently with Hardee's
Countries formerly with Hardee's: References
- ^ CKE Restaurants, Inc. Reports First Quarter Fiscal 2012 Results
- ^ Hoovers.com. "CKE Restaurants, Inc.". Hoovers.com. http://www.hoovers.com/cke-restaurants/--ID__12897--/free-co-factsheet.xhtml. Retrieved 2007-10-17.
- ^ Hoovers.com. "McDonald's Corporation". Hoovers.com. http://www.hoovers.com/mcdonald's/--ID__10974--/free-co-factsheet.xhtml. Retrieved 2007-10-17.
- ^ Hoovers.com. "Burger King Holdings, Inc.". Hoovers.com. http://www.hoovers.com/burger-king/--ID__54531--/free-co-factsheet.xhtml. Retrieved 2007-10-17.
- ^ Hoovers.com. "Wendy's International, Inc.". Hoovers.com. http://www.hoovers.com/wendy's/--ID__11621--/free-co-factsheet.xhtml. Retrieved 2007-10-17.
- ^ "Hardees.com, Privacy Policy, Retrieved on August 18, 2009.
- ^ Robert Kammerer and Candace Pearce, Images of America: Greenville (Arcadia Publishing, 2001), p114
- ^ "Rocky Mount, NC - First Hardee's Franchise". http://www.roadsideamerica.com/tips/getAttraction.php?tip_AttractionNo==7550.
- ^ "Hardee’s founder Wilbur Hardee dead at 89 - Food Inc. - MSNBC.com". http://www.msnbc.msn.com/id/25338209.
- ^ "Americana Group - Hardees". http://www.americana-group.net/Default.aspx?Id=1024.
- ^ Kretikos, Eleni (2003-11-17). "A burger and a shake-up". http://washington.bizjournals.com/washington/stories/2003/11/17/story1.html.
- ^ "Reuters.com", Hardee's Food Systems, Inc./. Monday June 23, 2008. Retrieved on August 18, 2009.
- ^ Hoovers.com. "YUM! Brands, Inc.". Hoovers.com. http://www.hoovers.com/yum!/--ID__53993--/free-co-factsheet.xhtml. Retrieved 2007-10-17.
- ^ "Goodbye Hardees". http://hongkong-life.blogspot.com/2006/12/in-davao-goodbye-hardees.html.
- ^ *Stock, Sue (2007-03-10). "Losing Hardee's No.1". The News & Observer Publishing Company. http://www.newsobserver.com/104/story/551887.html[dead link]
- ^ http://ttabvue.uspto.gov/ttabvue/ttabvue-92046880-CAN-32.pdf
- ^ "2006 Toronto Star news report reproduced on several message boards". http://www.skyscrapercity.com/showthread.php?t=219620&page=7.
- ^ Parents Television Council "Weekly Wrap",http://www.parentstv.org - Retrieved 2009-07-02
- ^ "Newsbusters.org". http://newsbusters.org/blogs/sarah-knoploh/2009/06/30/hardees-distasteful-ad.
- ^ "ClickOrlando.com". http://www.clickorlando.com/entertainment/19926578/detail.html.
- ^ "Portfolio.com". http://www.portfolio.com/interactive-features/2008/01/Hardees.
- ^ "Good day, sunshine: music in the morning: whether you want to draw customers in or keep them moving, a good mix can set the pace - Ambience". Nation's Restaurant News. 2003-08-11. http://www.findarticles.com/p/articles/mi_m3190/is_32_37/ai_106586143. Retrieved 2007-02-01.
- ^ http://www.americana-group.net/%5CDefault.aspx?Id=1319
- Historical, promotional franchise materials, on display in lobby of Hardee's, Chipley, Florida, as of 27 December 2006. Sign options drawing by Allen Displays, dated 29 December 1964.
External links
- Hardees.com, Hardee's official website
- MyTownMy Hardees.com
- Portfolio.com, Interactive graphic comparing the most unhealthy fast food burgers. From Conde Nast Portfolio
- IndyStar.com, Indianapolis Star Article About Hardee's Burger Chef Trademark challenge
- USPto.gov, Hardee's being challenged for Burger Chef trademark
- Captainerniesshowboat.com, Sandy's, national fast food chain bought out by Hardees in 1973
- FindArticles.com, Nation's Restaurant News, August 11, 2003
- USAtoday.com, Article on the release of the Monster Thickburger with information on the marketing and success
CKE Restaurants People Carl Karcher (Carl's Jr. founder) · Margaret Karcher · Wilbur Hardee (Hardee's founder) · Byron E. Allumbaugh (Chairman) · Andrew F. Puzder (CEO) · Theodore ("Ted") Abajian (CFO)Subsidiaries Products Websites Annual revenue
$1,588.4 million USD (2007) · Employees 30,000 (2007)Categories:- Fast-food chains of the United States
- Fast-food hamburger restaurants
- Fast-food franchises
- Restaurants established in 1960
- Companies based in St. Louis, Missouri
- Restaurant chains in the United States
- Regional restaurant chains in the United States
- CKE Restaurants
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