Type UK private company, limited by guarantee
Industry Professional services
Founded London, England, U.K. (1845)
Founder(s) William Welch Deloitte
Headquarters Paramount Plaza,
New York City, New York, U.S.
Area served Worldwide
Key people Stephen Almond (Chairman)
Barry Salzberg (CEO)[1]
Services Audit
Financial advisory
Enterprise Risk
Revenue increase US$28.8 billion (2011)
Employees 182,000 (September 2011)

Deloitte Touche Tohmatsu Limited (play /dəˈlɔɪt/), commonly referred to as Deloitte, is one of the Big Four accountancy firms along with PricewaterhouseCoopers (PwC), Ernst & Young, and KPMG.

Deloitte is the second largest professional services network in the world, with 182,000 employees in more than 150 countries providing audit, tax, consulting, enterprise risk and financial advisory services.[2] In FY 2011, Deloitte earned a record $28.8 billion USD in revenues, ranking second behind PwC's record $29.2 billion.[3]

Its global headquarters is located in Paramount Plaza, Midtown Manhattan, New York City, New York.[4]



Early history

Offices in Los Angeles

In 1845 William Welch Deloitte opened an office in Basinghall Street in London. Deloitte was the first person to be appointed an independent auditor of a public company.[5] He went on to open an office in New York in 1880.[5]

In 1896 Charles Waldo Haskins and Elijah Watt Sells formed Haskins & Sells in New York.[5]

In 1898 George Touche established an office in London and then in 1900 joined John Ballantine Niven in establishing the firm of Touche Niven in the Johnston Building at 30 Broad Street in New York.[5] At the time, there were fewer than 500 CPAs practicing in the United States, but the new era of income taxes was soon to generate enormous demand for accounting professionals.

On April 1, 1933, Colonel Arthur Hazelton Carter, President of the New York State Society of Certified Public Accountants and Managing Partner of Haskins & Sells, testified before the U.S. Senate Committee on Banking and Currency. Carter helped convince Congress that independent audits should be mandatory for public companies.[5]

In 1947, Detroit accountant George Bailey, then president of the American Institute of Certified Public Accountants, launched his own organization. The new entity enjoyed such a positive start that in less than a year, the partners merged with Touche Niven and A.R. Smart to form Touche, Niven, Bailey & Smart.[5] Headed by Bailey, the organization grew rapidly, in part by creating a dedicated management consulting function. It also forged closer links with organizations established by the co-founder of Touche Niven, George Touche: the Canadian organization Ross and the British organization George A. Touche.[5] In 1960, the firm was renamed Touche, Ross, Bailey & Smart, becoming Touche Ross in 1969.[5]


In 1952 Deloitte merged with Haskins & Sells to form Deloitte, Haskins & Sells.[5] In 1968 Nobuzo Tohmatsu formed Tohmatsu Awoki & Co, a firm based in Japan that was to become part of the Touche Ross network in 1975.[5] In 1972 Robert Trueblood, Chairman of Touche Ross, led the committee responsible for recommending the establishment of the Financial Accounting Standards Board.[5] He led the expansion of Touche Ross in that era.

In 1982, David Moxley and W. Grant Gregory became the leaders at Touche Ross. In 1985, Edward A. Kangas, a management consultant, was appointed managing partner of Touche Ross. In 1984, J. Michael Cook became managing partner of Deloitte, Haskins & Sells.

In 1989 Deloitte Haskins & Sells in the USA merged with Touche Ross in the USA to form Deloitte & Touche. The merged firm was led jointly by J. Michael Cook and Edward A. Kangas. Led by the UK partnership, a smaller number of Deloitte Haskins & Sells member firms rejected the merger with Touche Ross and shortly thereafter merged with Coopers & Lybrand to form Coopers & Lybrand Deloitte (later to merge with Price Waterhouse to become PwC).[6] Some member firms of Touche Ross also rejected the merger with Deloitte Haskins & Sells and merged with other firms.[6]

Recent history

Deloitte Office Building in Downtown Chicago

At the time of the US-led mergers to form Deloitte & Touche, the name of the international firm was a problem, because there was no worldwide exclusive access to the names "Deloitte" or "Touche Ross" - key member firms such as Deloitte in UK and Touche Ross in Australia had not joined the merger. The name DRT International was therefore chosen, referring to Deloitte, Ross and Tohmatsu. In 1993 the international firm was renamed Deloitte Touche Tohmatsu to reflect the contribution from the Japanese firm.[5] as well as agreements to use both of the names Deloitte and Touche.

In 1995, the partners of Deloitte & Touche decided to create Deloitte & Touche Consulting Group (now known as Deloitte Consulting).[7]

In 2002, Arthur Andersen's UK practice, the firm's largest practice outside the U.S., agreed to merge with Deloitte's UK practice. Andersen's practices in Spain, the Netherlands, Portugal, Belgium, Mexico, Brazil and Canada also agreed to merge with Deloitte.[8][9] The spin off of Deloitte France's consulting division led to the creation of Ineum Consulting.[10]

In 2009, Deloitte purchased the North American Public Service practice of BearingPoint (formerly KPMG Consulting) after it filed for bankruptcy protection.[11] The firm also took over the UK property consultants Drivers Jonas in January 2010.[12]

In 2011, Deloitte acquired DOMANI Sustainability Consulting and ClearCarbon Consulting in order to expand its sustainability service offerings.[13]

Global structure

Offices in Downtown Auckland, New Zealand.

For many years, the organization and its network of member firms were legally organized as a Swiss Verein. As of 31 July 2010, members of the Verein became part of Deloitte Touche Tohmatsu (DTTL), a UK private company, limited by guarantee. Each member firm within its global network remains a separate and independent legal entity, subject to the laws and professional regulations of the particular country or countries in which it operates.[14]

This structure is similar to other professional services networks which seek to limit vicarious liability for acts of other members. As separate and legal entities, member firms and DTTL cannot obligate each other. Professional services continue to be provided by member firms only and not DTTL. With this structure, the members should not be liable for the negligence of other independent members. This structure also allows them to be members of the IFAC Forum of Firms[15] which is network of accounting firm networks.

Name and branding

While in 1989, in most countries, Deloitte, Haskins & Sells merged with Touche Ross forming Deloitte & Touche, in the United Kingdom the local firm of Deloitte, Haskins & Sells merged instead with Coopers & Lybrand (which today is PwC).[16] For some years after the merger, the merged UK firm was called Coopers & Lybrand Deloitte and the local firm of Touche Ross kept its original name. In the mid-1990s however, both UK firms changed their names to match those of their respective international organizations.

While the full name of the UK private company is Deloitte Touche Tohmatsu Limited, in 1989 it initially branded itself DRT International. In 2003 the rebranding campaign was commissioned by Bill Parrett, the then CEO of DTT, and led by Jerry Leamon, the global Clients and Markets leader.[17]

According to the company website, Deloitte now refers to the brand under which independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients.[18]

In 2008, Deloitte adopted its new “Always One Step Ahead” (AOSA) brand positioning platform to support the existing Deloitte vision: “To be the Standard of Excellence”. AOSA represents the global organization’s value proposition, and is never used as a tagline. The recent launch of the Green Dot ad campaign also aligns with Deloitte’s brand strategy and positioning framework.[19]


Deloitte offices at Tower 600 of the Renaissance Center in Detroit.

Deloitte member firms offer services in the following functions, with country-specific variations on their legal implementation (i.e. all operating within a single company or through separate legal entities operating as subsidiaries of an umbrella legal entity for the country).[20]


Deloitte high rise building offices in Nicosia , Cyprus

Deloitte offers its staff a variety of career models to choose from based on their preferences, geographic location and business need. These career models also vary for each function. Traditional titles for Consulting are "analyst" through "principal", FAS has "associate" through "partner", and the delivery-focused track features "specialist" through "specialist leader".

Deloitte hires entry-level personnel to client-facing functions through their graduate recruitment programs at selected universities.

The organization is consistently rated by Fortune as one of their "100 Best Companies To Work For".[26]

In 2007 and 2009, Deloitte was rated the number one place to launch your career by BusinessWeek.[27][28]


Disputes involving Deloitte include:

  • Adelphia Communications Corporation - The Securities and Exchange Commission announced on April 26, 2005 that Deloitte had agreed to pay $50 million to settle charges relating to Adelphia's 2000 financial statements.[29]
  • Guangdong Kelon Electrical Holdings Company Limited - Investors have claimed that there was a failure to alert them to the company's poor financial position.[30]
  • Haringey Council Refresh Project - A local government IT project in the UK, in which costs rose from £9 million to £24.6 million. Deloitte were consultants on the project, despite being employed at the same time as the council's auditors.[31]
  • Los Angeles Unified School District (LAUSD) - The firm implemented the SAP HR system for LAUSD for $95 million and because of faults in the system, some teachers were underpaid, overpaid, or not paid at all.[32] As of December 31, 2007 LAUSD had incurred a total of $140 million in payments to Deloitte to get the system working properly.[33] In 2008 there was some evidence that the payroll issues had started to stabilize with errors below 1% according to LAUSD's chief operating officer.[34]
  • State of California Courts System - The firm has been working on a statewide case management system which originally had a budget of around $260 million. Almost $500 million has already been spent and costs are expected to run as high as $2 billion. No single court is yet fully operational.[35]
  • Australian Tobacco Industry - In 2011 Deloitte was commissioned by the tobacco industry to compile a report on illicit tobacco. The Australian Customs and Border Protection Service officials called the report "potentially misleading" and raised concerns about the "reliability and accuracy" of the data.[36] When a second Deloitte report focusing on counterfeit cigarettes was released, Home Affairs Minister Brendan O'Connor described the second report as "baseless and deceptive" and "bogus."[37] Public health officials criticised Deloitte's decision to conduct the research, as it added credibility to the tobacco industry's effort to undermine the Government's plain cigarette packaging legislation.[38]
  • Canadian Bar Association - In September 2003, Deloitte reported to the CBA that motor vehicle accident insurance claims for bodily injury had been declining since 1999, which refuted the government's and industry's argument that general damages for soft-tissue injury had to be capped at $4,000. Within hours of release, the report was withdrawn due to pressure from the Insurance Bureau of Canada. The Institute of Chartered Accountants of Alberta found Deloitte guilty of professional misconduct and fined the firm $40,000.[39]


The U.K. member firm of Deloitte is a sponsor of the London 2012 Olympics.[40] The Canadian member firm was also the official professional services supplier for the 2010 Vancouver Winter Olympic Games[41] and 2010 Winter Paralympic Games.[42] The US member firm of Deloitte is a sponsor of the United States Olympic Committee.[43] In Asia, the Singapore member firm of Deloitte was a sponsor of the 2010 Summer Youth Olympics.[44]

Notable current and former employees


Politics and public service

See also

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  1. ^ Leadership
  2. ^ Deloitte continues as an engine of employment creation and announces record revenues of US$28.8 billion Deloitte. Retrieved on September 22, 2011.
  3. ^ PwC reports record $29.2 billion revenue, regains lead Reuters. 3 October, 2011.
  4. ^ "Contact Us." Deloitte. Retrieved on December 7, 2009.
  5. ^ a b c d e f g h i j k l Deloitte history
  6. ^ a b Deloitte Touche merger done The New York Times
  7. ^ Deloitte Consulting, Page 6
  8. ^ Suzanne Kapner (2002-04-11). "ENRON'S MANY STRANDS: THE ACCOUNTANTS; British Unit Of Andersen Is Defecting To Deloitte". New York Times. Retrieved 2010-02-24. 
  9. ^ "Canadian Unit To Join Deloitte". New York Times. 2002-04-13. Retrieved 2010-02-24. 
  10. ^ Ineum Consulting at, August 2008
  11. ^ BearingPoint to sell business units to Deloitte, PwC, Washington Business Journal, March 24, 2009
  12. ^ Deloitte acquires Drivers Jonas, Financial Times, 21 January 2010
  13. ^ Deloitte Expands Sustainability Offerings, Acquires ClearCarbon, DOMANI Envirinmental leader, 13 December 2010
  14. ^ Andrew Clark (20 September 2010). "Deloitte Touche Tohmatsu quits Swiss system to make UK its new legal home". The Guardian. Retrieved 20 September 2010. 
  15. ^ IFAC Forum of Firms
  16. ^ PWC: History and milestones
  17. ^ Ernst & Young launches rebrand plan (refers to Deloitte rebranding in 2003)
  18. ^ About Deloitte
  19. ^ 170,000 brand managers step ahead, as one
  20. ^ Deloitte: Services offered
  21. ^ Assurance & Advisory services
  22. ^ Deloitte: Financial Advisory services
  23. ^ Deloitte: Discovery
  24. ^ Deloitte: Tax services
  25. ^ Local businesses in Calgary, Canada
  26. ^ Fortune: 100 best companies to work for
  27. ^ Businessweek 2007
  28. ^ Businessweek 2009
  29. ^ Deloitte settles in Adelphia scandal
  30. ^ Deloitte faces double trouble in China
  31. ^ How a London council's visionary IT plan became a project management nightmare
  32. ^ LAUSD teachers start boycott
  33. ^ Los Angeles school district SAP implementation still broken
  34. ^ Update: LAUSD payroll problems stabilized
  35. ^ California court officials, judges spar over costly computer system
  36. ^ Australian Customs and Border Protection response to Media Watch ABC, 10 June 2011
  37. ^ Joe Hildebrand, 12 July 2011
  38. ^ Professor Simon Chapman ABC Online, 6 July 2011
  39. ^ "Accountant penalized for info leak". Retrieved 15 September 2011. 
  40. ^ Deloitte becomes first London 2012 tier two sponsor
  41. ^ Vancouver 2010 Paralympic Winter Games
  42. ^ Deloitte named Official Professional Services Provider to Vancouver 2010 Winter Games
  43. ^ Deloitte Announces Sponsorship of U.S. Olympic Committee and U.S. Olympic and Paralympic Teams
  44. ^ Deloitte was official partner of inaugural YOG in 2010

External links

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