Quality control

Quality control
Maintenance check of electronic equipment on a U.S. Navy aircraft.
X-ray zoom series of a network adapter card.

Quality control, or QC for short, is a process by which entities review the quality of all factors involved in production. This approach places an emphasis on three aspects:[citation needed]

  1. Elements such as controls, job management, defined and well managed processes,[1][2] performance and integrity criteria, and identification of records
  2. Competence, such as knowledge, skills, experience, and qualifications
  3. Soft elements, such as personnel integrity, confidence, organizational culture, motivation, team spirit, and quality relationships.

The quality of the outputs is at risk if any of these three aspects is deficient in any way.

Quality control emphasizes testing of products to uncover defects and reporting to management who make the decision to allow or deny product release, whereas quality assurance attempts to improve and stabilize production (and associated processes) to avoid, or at least minimize, issues which led to the defect(s) in the first place.[citation needed] For contract work, particularly work awarded by government agencies, quality control issues are among the top reasons for not renewing a contract.[3]


Total quality control

"Total quality control", also called total quality management, is an approach that extends beyond ordinary statistical quality control techniques and quality improvement methods. It implies a complete overview and re-evaluation of the specification of a product, rather than just considering a more limited set of changeable features within an existing product. If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product. For instance, the design of a pressure vessel should include not only the material and dimensions, but also operating, environmental, safety, reliability and maintainability requirements, and documentation of findings about these requirements.

Quality control in project management

In project management, quality control requires the project manager and the project team to inspect the accomplished work to ensure it's alignment with the project scope.[4] In practice, projects typically have a dedicated quality control team which focuses on this area.[citation needed]

See also


  1. ^ Adsit, D. (2007) What the call center industry can learn from manufacturing: Part I, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no21.html
  2. ^ Adsit, D. (2007) What the call center industry can learn from manufacturing: Part II, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no22.html
  3. ^ Position Classification Standard for Quality Assurance Series, GS-1910, http://www.opm.gov/fedclass/gs1910.pdf
  4. ^ Phillips, Joseph (November 2008). "Quality Control in Project Management". http://www.pmhut.com/quality-control-in-project-management. 


Further reading

Wikimedia Foundation. 2010.

Игры ⚽ Поможем решить контрольную работу

Look at other dictionaries:

  • quality control — ➔ control1 * * * quality control UK US noun [U] (ABBREVIATION QC) ► PRODUCTION, WORKPLACE the process of looking at goods when they are being produced to make certain that they are all of the intended standard: »We make regular trips to overseas… …   Financial and business terms

  • Quality control — Dart of quality management focused on fulfilling quality requirements (p. 3.2.10 ISO 9000:2005). Источник …   Словарь-справочник терминов нормативно-технической документации

  • quality control — (QC) The control of various mail processing factors to produce consistent, uniform distribution, conforming to specified standards …   Glossary of postal terms

  • quality control — ► NOUN ▪ a system of maintaining standards in manufactured products by testing a sample against the specification …   English terms dictionary

  • quality control — ☆ quality control n. a system for maintaining desired standards in a product or process, esp. by inspecting samples of the product …   English World dictionary

  • quality control — noun maintenance of standards of quality of manufactured goods • Hypernyms: ↑internal control • Hyponyms: ↑acceptance sampling * * * noun [noncount] : the activity of checking goods as they are produced to make sure that the final products are… …   Useful english dictionary

  • quality control — The activities and techniques used to achieve and maintain a high standard of quality in a transformation process. They may include systematic inspection of inputs and outputs, or a sample of inputs and outputs at various stages in their… …   Big dictionary of business and management

  • Quality Control — A process through which a business seeks to ensure that product quality is maintained or improved and manufacturing errors are reduced or eliminated. Quality control requires the business to create an environment in which both management and… …   Investment dictionary

  • quality control — Systems or procedures that aim to maintain high standards in *manufacturing processes or in the supply of services. The control of *quality is maintained through the *sample testing of the activity under consideration: The quality control of… …   Auditor's dictionary

  • quality control — kokybės tikrinimas statusas T sritis radioelektronika atitikmenys: angl. quality audit; quality control vok. Qualitätskontrolle, f rus. контроль качества, m pranc. contrôle de qualité, m …   Radioelektronikos terminų žodynas

Share the article and excerpts

Direct link
Do a right-click on the link above
and select “Copy Link”