- Dnata
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Dnata 
Type Public Industry Ground Handling Industry Founded Dubai (1959)[1] Founder(s) Sheikh Ahmed bin Saeed Al Maktoum[1] Headquarters Dubai,
Emirates Group Headquarters, Al Garhoud
United Arab EmiratesArea served 37 countries[1] Key people Sheikh Ahmed bin Saeed Al Maktoum (Chairman/CEO)
Maurice Flanagan (Executive Vice-Chairman Emirates Airline and Group)
Gary Chapman (President of Dnata)Products Aviation Services Owner(s) Public Parent The Emirates Group Website http://www.dnata.com Dnata is one of the largest suppliers of combined air services in the world offering ground handling, cargo, travel, and flight catering services across five continents. With a global footprint of 37 countries, Dnata employs over 20,000 employees for its operations worldwide.
Contents
History
Dnata was established in 1959 in Dubai, UAE, with just five employees. The name originates as an acronym for ‘Dubai National Air Travel Agency’. It has grown significantly[2] with the first international expansion seen in 1993 through a joint venture with Gerry’s International in Pakistan. Global expansion was also witnessed in 2008 through the acquisition of a 23% share in worldwide corporate travel company, Hogg Robinson Group (HRG) and 49% acquisition of the global outsource provider, Mind Pearl. In December, 2010, Dnata acquired Alpha Flight Limited, expanding the company even further to cover 62 airports in 12 countries. Today, Dnata has 20,000 employees with a worldwide network across five continents.
In August, 2010, Dnata appointed UAE based brand consultancy, Brash Brands, to review the Dnata brand as part of a health check exercise commissioned by CEO, Gary Chapman.[3] On the 28th May 2011, Dnata launched its new brand strategy and identity created in partnership with Brash Brands [4]
Ground Handling
Dnata employs over 6,500 people who handle passenger, cargo, ramp and technical services for airlines at Dubai International Airport. Globally, Dnata also provides airport services to 19 airports:
- Australia — Adelaide, Brisbane, Darwin, Melbourne, Perth, and Sydney (joint venture with Toll Holdings.[5])
- China — Guangzhou and Xi'an
- Pakistan — Karachi, Islamabad, Peshawar, and Lahore
- Philippines — Manila
- Singapore
- Switzerland — Geneva and Zürich
- UK — London Heathrow and Manchester
- Kurdistan — Erbil
Mercator,[6] is the IT arm of Dnata providing technological solutions and services to the aviation industry in the Middle East, Africa, the Americas, Europe and Asia Pacific. Headquartered in Dubai, Mercator also has an office in Thailand.
Cargo
Functioning as the cargo handling operator for the Dubai International Airport Cargo Gateway, cargo services are provided both regionally and internationally at their overseas airports, handling over 3 million tons of cargo annually. In 1991, Calogi,[7] an online communication portal was set up for the cargo community and was the first of its kind in the region allowing airlines, shippers, freight forwarders and ground handling agents to conduct business anywhere in the world.
Travel
Dnata Travel provides assistance in the areas of corporate and government travel, luxury holidays, events, groups and incentives, retail and marine travel. There are 202 locations across the GCC with operational presence in Afghanistan, Bahrain, Oman, Qatar, Kuwait and the Kingdom of Saudi Arabia. Dnata Travel is also the regional managing partner for the Hogg Robinson Group in the Middle East and West Asia.
Flight Catering
Through the acquisition of Alpha Flight Limited[8] in 2010, Dnata operates an international flight catering service across 62 airports and 12 countries. With an annual turnover of GBP360 million (AED2.3 billion), the company serves 120,000 meals on a daily basis.
References
- ^ a b c "Emirates Group Media Center :: Fact Files". http://mediacentre.ekgroup.com/home.asp?TYPE=FACTS. Retrieved 2007-06-03.
- ^ "Emirates Group Media Center :: Fact Files". http://mediacentre.ekgroup.com/home.asp?TYPE=FACTS. Retrieved 2007-06-03.
- ^ "Dnata Appoints Brash Brands as Global Branding Partner". www.dnata.com. http://www.dnata.com/english/about-dnata/news/news-details.aspx?article=595003&offset=1. Retrieved 2010-11-14.
- ^ "Dnata enters a new era as it unveils a complete rebranding". www.gulfnews.com. http://gulfnews.com/mobile/business/aviation/dnata-enters-a-new-era-as-it-unveils-a-complete-rebranding-1.800651.
- ^ "TAS - Toll Air Services - Airline Ground Handling Partners Australia-Wide". www.tolldnata.com. http://www.tolldnata.com/index.htm. Retrieved 2010-11-14.
- ^ 4.http://mercator.com/Home/default.aspx Retrieved 2011-03-29
- ^ 5.http://www.calogi.com/calogi/app Retrieved 2011-03-29
- ^ 6.http://www.dnata.com/english/about-dnata/news/news-details.aspx?article=609463&offset=2
External links
The Emirates Group Services Emirates · Emirates SkyCargo · Emirates Fleet · Emirates Rivalry · Emirates Business Model · Emirates subsidiaries · Skywards
Destinations Emirates destinations · Emirates SkyCargo destinationsEmirates Group subsidiaries Emirates · DnataDnata Group subsidiaries Emirates Group's minor subsidiaries People Categories:- The Emirates Group
- Companies based in Dubai
- Economy of Dubai
- Organizations based in Dubai
- Tourism in Dubai
- Transport in Dubai
- Travel-related organizations
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