Dnata Travel Services

Dnata Travel Services
Dnata Travel Services
Headquarters Dubai, United Arab Emirates
Website http://www.dnatatravel.com/

Dnata Travel Services is the biggest provider of travel services and products for retail and business customers for the Middle Eastern market. The company is based in Dubai. It is a business segment of Dnata, and as such, part of The Emirates Group. It has an annual turnover rate of $500 million[1].

On June 27, 2008 Dnata Travel Services bought a 20% stake in United Kingdom-based Hogg Robinson Group [2] making it the largest shareholder of that company[3].

Contents

Locations

dnata Travel has its headquarters located in dnata Airline Center in the Sheikh Zayed Road, Dubai, UAE. As the retail arm of dnata offering travel services and products, dnata Travel Services has 44 retail outlets scattered within Dubai.

In January 2009, dnata Travel Services and HRG launched a satellite in Kabul, Afghanistan.[4], expanding the company's reach further outward in the Middle East region.

Lines of businesses

Dnata Travel Services is further divided into the following lines of businesses

  • Gulf Ventures
  • Dnata Offshore & Marine Services
  • MMI Travel
  • Dnata Holidays
  • Dnata Hajj and Umrah
  • HRG MEWA
  • Luxury Air Travel
  • Dnata Travel
  • Government Travel Services
  • Airline Affairs

Awards and achievements

In 2009, Dnata Travel Services won two awards in the World Travel Awards, a prestigious international awarding body. For the third consecutive year, Dnata Travel Services won the Middle East's Leading Travel Management Company.

  • World’s Leading Travel Management Company: World Travel Awards 2009.[5]
  • UAE's Leading Destination Management Company: Gulf Ventures - World Travel Awards 2009 [5]
  • Middle East’s Leading Travel Management Company: World Travel Awards 2007, 2008, 2009.
  • Best Travel Agency in the Middle East (Dnata Travel): by readers of Travel and Tourism News International for seven consecutive years.
  • Dubai Service Excellence Scheme (DSES) Award: in recognition of Dnata’s drive towards excellent customer service.
  • Dubai Quality Appreciation Program Award

References

  1. ^ "Dnata Travel Services info page". Theemiratesgroup.com. http://www.theemiratesgroup.com/english/our-brands/travel/dnata-travel-services.aspx. Retrieved 2010-01-18. 
  2. ^ "Dnata Buys Hogg Robinson Stake". TTN Worldwide. http://www.ttnworldwide.com/articles.aspx?id=1090&artid=8043. Retrieved 2010-01-18. 
  3. ^ "HRG Partner Dnata To Become Single Largest Shareholder". Btnonline.com. 2008-06-27. http://www.btnonline.com/businesstravelnews/headlines/article_display.jsp?vnu_content_id=1003821877. Retrieved 2010-01-18. 
  4. ^ "Arabian Business News: Dnata Travel and HRG bring internationally recognised travel brands to Afghanistan". Arabianbusiness.com. 2009-01-28. http://www.arabianbusiness.com/press_releases/detail/37005. Retrieved 2010-01-18. 
  5. ^ a b "2009 World Travel Awards Middle East Winners". Worldtravelawards.com. http://www.worldtravelawards.com/winners2009-10. Retrieved 2010-01-18. 

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