ClickSoftware Technologies

ClickSoftware Technologies Ltd.

Type	Public
Traded as	NASDAQ: CKSW
Industry	Business software
Predecessor	ClickService Software
Founded	1979 (1979)
Founder(s)	Moshe BenBassat
Headquarters	Petah Tiqwa, Israel
Services	Workforce management
Revenue	US$ 71.02 million (2010)
Operating income	US$ 10.23 million (2010)
Net income	US$ 9.05 million (2010)
Website	clicksoftware.com
References: [1]

ClickSoftware Technologies is a publicly traded company, headquartered in Israel, that offers workforce management services to corporate clients – primarily utility and retail companies. Its shares are listed on the NASDAQ Global Market.

Description

ClickSoftware Technologies is a publicly traded computer software company headquartered in Petah Tiqwa, Israel. It develops software solutions for workforce optimization, allowing companies to efficiently coordinate the dispatch of field service technicians to customer locations. ClickSoftware markets its products to large companies such as utility and retail companies. Among the clients it has served are Bezeq, Best Buy, Hewlett-Packard, and Xerox.^[2][3][4]

Corporate history

ClickSoftware was founded in 1979 by Moshe BenBassat. The company's name had earlier been ClickService Software, and IET–Intelligent Electronics before that.^[5][6] BenBassat has held faculty positions at the University of Southern California, at Tel Aviv University and at UCLA.^[7] In an interview with The Wall Street Transcript, BenBassat explained that the company developed from what had originally been his own consulting practice.^[8]

Shares of ClickSoftware began trading on the NASDAQ in 2000, at the height of the dot-com bubble.^[9] In 2003 ClickSoftware was chosen to optimize the scheduling and street-level routing of Deutsche Telekom's T-Com division's field service engineers.^[10] At the Summer Olympics in China in 2008 ClickSoftware was responsible for coordinating the activities of hundreds of telecommunications technicians.^[11][12]

Acquisitions

Company	Year	Price	Reference
Manchitra Services	2009	$2.65 million	[13]
AST	2009	$1.7 million	[14]
AiPoint Assets	2009	$1.5 million	[15]

See also

• Decision support system
• Service chain optimization
• Field service management
• Enterprise resource planning
• Enterprise mobility management
• Customer relationship management
• List of Israeli companies quoted on the Nasdaq

References

1. ^ "CKSW Income Statement". Yahoo! Finance. 2011. http://finance.yahoo.com/q/is?s=CKSW+Income+Statement&annual. Retrieved 24 October 2011. 
2. ^ Tsipori, Tali (2 May 2011). "'I want to ride the iPad wave'". Globes. http://www.globes.co.il/serveen/globes/docview.asp?did=1000642228&fid=1724. Retrieved 24 October 2011. 
3. ^ Dragoon, Alice (1 August 2005). McCreary, Lew. ed. "Walk a Virtual Mile in the Dispatcher's Shoes". CIO (Framingham, Massachusetts: CXO Media): 19. ISSN 0894-9301. http://books.google.com/books?id=FgsAAAAAMBAJ&. Retrieved 24 October 2011. 
4. ^ Wyatt, Ian (5 October 2007). "ClickSoftware Technologies: Ready to Breakout?". Seeking Alpha. http://seekingalpha.com/article/49007-clicksoftware-technologies-ready-to-breakout. Retrieved 24 October 2011. 
5. ^ "IET-Intelligent Electronics Changes Name to ClickService Software, Inc.; Company To Offer On-Line Tools for Improving Scheduling, Product Delivery, and Service". FindArticles. Business Wire (Dallas). 25 January 2000. http://findarticles.com/p/articles/mi_m0EIN/is_2000_Jan_25/ai_58935861/. Retrieved 24 October 2011. 
6. ^ Fried, Hadar (22 June 2000). "ClickSoftware to Raise $45 Mln on NASDAQ Tonight". Globes Israel Business Arena. Genesis Partners. http://www.genesispartners.com/content.asp?page=portfolio_news&id=456. Retrieved 24 October 2011. 
7. ^ Chapin, Khristen (May 2007). Hess, Ed. ed. "Field Service Evolution". Field Technologies (Jameson Publishing). http://magazine1.vertmarkets.com/isminfo/index.php?option=com_jambozine&layout=article&view=page&aid=5489&Itemid=99999999. Retrieved 25 October 2011. 
8. ^ "Dr. Moshe BenBassat, PhD". The Wall Street Transcript. 16 October 2000. http://www.twst.com/ceos/cksw.html. Retrieved 25 October 2011. 
9. ^ Zelik, Nir (21 October 2009). "קליקסופטוור עקפה את התחזיות ברבעון השלישי ורשמה עלייה של 6% בהכנסות ל-16.6 מיליון דולר [ClickSoftware exceeded expectations in Q3 and reported a 6% increase in revenue to $16.6 million]" (in Hebrew). TheMarker. http://www.themarker.com/hitech/1.539992. Retrieved 24 October 2011. "קליקסופטוור הונפקה בשנת 2000 בנאסד"ק (שיא הבועה) לפי מחיר של 7 דולר למניה, וגייסה 28 מיליון דולר." 
10. ^ "ClickSoftware wins multi-million dollar deal from Deutsche Telekom unit". Globes. 5 August 2003. http://www.globes.co.il/serveen/globes/docview.asp?did=712378. Retrieved 24 October 2011. 
11. ^ "ClickSoftware wins Olympics contract". Globes. 4 February 2008. http://www.globes.co.il/serveen/globes/docview.asp?did=1000305912. Retrieved 24 October 2011. 
12. ^ Neve Gordon (2011). "Israel's emergence as a homeland security capital". In Zureik, Elia; Lyon, David; Abu-Laban, Yasmeen. Surveillance and Control in Israel/Palestine. Oxon, England: Routledge. p. 153. ISBN 978-0-415-58861-4. http://books.google.com/books?id=rBIKE-BOYC4C. Retrieved 24 October 2011. 
13. ^ "ClickSoftware Announces Closure of Manchitra Services Acquisition". iMiners. Comtex (Burlington, Massachusetts). 21 April 2009. http://www.iminers.com/render.php?eid=123578155&symbol=CKSW&whichmodule=portal. Retrieved 25 October 2011. 
14. ^ "ClickSoftware Announces Closure of AST Assets Acquisition". PR Newswire (Burlington, Massachusetts). 5 August 2009. http://www.prnewswire.com/news-releases/clicksoftware-announces-closure-of-ast-assets-acquisition-62150892.html. Retrieved 25 October 2011. 
15. ^ "ClickSoftware Announces Closing of AiPoint Assets Acquisition". PR Newswire (Burlington, Massachusetts). 16 November 2009. http://www.prnewswire.com/news-releases/clicksoftware-announces-closing-of-aipoint-assets-acquisition-70179607.html. Retrieved 25 October 2011.