Digital River

Digital River
Digital River
Type Public NASDAQDRIV
Industry software
Founded 1994
Founder(s) Joel Ronning (CEO)
Headquarters Eden Prairie, Minnesota, United States
Area served global
Key people Thomas Donnelly (President)
Products digital software delivery
Revenue $403.8 million[1]
Employees 1,239[1]
Website www.digitalriver.com

Digital River is a U.S. e-commerce outsourcing company. The company’s platform offers site development and hosting, order management, fraud management, export controls, tax management, physical and digital product fulfillment, multi-lingual customer service, reporting and strategic marketing services. Clients include ACD Systems, Adobe, Autodesk, Canon, Capcom, Cyberlink, Data Robotics, Electronic Arts, En Masse, Kaspersky, Kodak, Lenovo, Logitech, Microsoft, Netgear, Nuance, Pentax, Philips, Razer USA, SanDisk, Smith Micro, THQ, Trend Micro, Ubisoft, Western Digital and Wizards of the Coast.[2]

Founded in 1994 Digital River is headquartered in Eden Prairie, Minnesota with offices in other US cities as well as Cologne, Germany; London, England; Shannon, Ireland; Luxembourg, Luxembourg; Shanghai, China, São Paulo, Brazil, Taipei, Republic of China (Taiwan); and Tokyo, Japan.

In addition to providing order fulfillment for vendor-branded direct stores, Digital River also sells and distributes academic-priced software as a reseller through its own online stores. These stores, which include Academic Superstore, JourneyEd, Gradware and Campustech, operate under the subsidiary Digital River Education Services, Inc., formed from Digital River's acquisition of CCV Software (d/b/a Educational Superstore) in 2008 followed by Gradware and Journey Educational Marketing Inc. (JourneyEd) in 2010.

On 18 May 2005 Digital River acquired SWREG, another online payment processing company catering primarily to shareware authors.[3] In June 2006 Digial River acquired MindVision, Inc, including both the Installer VISE and eSellerate business units.[4][5]

Security breach

A security breach in 2010 resulted in a list of nearly 200,000 customers being stolen.[6] A lawsuit followed by Digital River.[7]

Acquisitions

Digital River has a policy of acquiring other companies in the e-commerce (including digital software delivery) industry.[8] It has acquired:

  • RegNet
  • FileBasket
  • SiliconRealms
  • RegSoft
  • Simtel
  • Digibuy
  • CCNow
  • Freemerchant.com (discontinued 15 January 2008)[9]
  • NetSales
  • Emetrix
  • Qwerks
  • FileKicker
  • element5
  • MindVision, Inc
  • eSellerate
  • ShareIt
  • SWREG
  • Fatfoogoo (2010)[10]
  • BlueHornet Networks (2004)

References