Networked Advocacy

Networked Advocacy

Networked Advocacy or net-centric advocacy refers to a specific type of advocacy. While networked advocacy has existed for centuries, it has become significantly more efficacious in recent years due in large part to the widespread availability of the internet, mobile telephones, and related communications technologies that enable users to overcome the transaction costs of collective action.

The study of networked advocacy draws on interdisciplinary sources, including communication theory, political science, and sociology. Theories of networked advocacy have been heavily influenced by social movement literature, and refer to the preexisting networks used to create and support collective actions and advocacy as well as the networks that such actions and advocacy create.


History and scope of Advocacy Networks

Examples of formal transnational advocacy networks date back to 1823 with the formation of the Society for the Mitigation and Gradual Abolition of Slavery Throughout the British Dominions. Other examples include the women's movement, the environmental movement[1], and the anti-landmine movement. However, the number, size, and professionalism of networks, as well as the speed, density and complexity of international linkages between and within them, has grown dramatically since the 1960s[2]. While advocacy networks as a whole have been able to grow in size in recent years, they nonetheless continue to vary in scale individually, with Keck and Sikkink noting that networks may operate transnationally, regionally, or domestically[3]. One of the most important changes in recent decades has been in the ability of less formally-organized or professionally-run networks to grow and develop. Sometimes these networks eventually take on the characteristics of their more professionally-managed counterparts and other times they remain strikingly informal.

Networked advocacy, by its nature, is more likely to be conducted (and to be identified) in a transnational context than a domestic one. But the mistake should not be made of considering only transnational networks of activists to be networked advocacy. A transnational character makes it easier to spot networked advocacy, but an international context is not a prerequisite. Two examples of advocacy networks from different ends of the American political spectrum serve as good illustrations of this point. Tea party activists and the protesters of Code Pink, though advocating for opposing political views, both have a horizontal, loosely-connected network structure. Each group comprises smaller nodes dispersed throughout the country that are loosely connected with one another on a national level. These nodes can share lessons, techniques, and even resources, and they occasionally come together for larger conferences or actions. Both of these groups are also primarily focused on U.S. policy, defying the assertion that networked advocacy can only operate in a transnational context.

Elements of Networked Advocacy

Imagined communities

Benedict Anderson's 1983 book Imagined Communities defined nations as socially structured communities, and thus nationalism as something imagined by a group of people who perceive themselves as a part of that nation[4] . By the time of Anderson's writing, social constructivism in the concept of nationality was hardly a new phenomenon. Walter Lippmann coined the phrase "pseudo-environment" in his 1922 book Public Opinion to refer to the ways people make sense of their worlds based on what they have individually experienced, what he called "the pictures in our heads"[5] . In popular culture, and much more cynically, Kurt Vonnegut had coined the term granfalloon to refer to a group which claims to have a common purpose but is actually meaningless. Vonnegut's main example is the group of people who claim to be Hoosiers and hence believe themselves intertwined by common identity despite having no other social or material connection[6] . What set Anderson apart from these two other writers was his description of the connection between modes of communication and the formation of the modern nation state. According to Anderson, the rise of print-capitalism came with a standardization of language and writing in the vernacular. The standardization of writing allowed for a common discourse to emerge between people who were separated by long distances and experienced no direct personal interactions. This, in turn, enabled common identities to form and "imagined communities" to arise.

Such imagined communities have had a major impact on the nature of networked advocacy. The development of international networks concurrent with the rise of inexpensive yet sophisticated information communication technologies has allowed events of seemingly local significance to be scaled to global significance with fewer impediments[7]. The implications of this change in the nature of international advocacy come in terms of both the scope of what organizations and individuals can accomplish and in the scale of their accomplishments. The inherently transnational nature of the associations and tools utilized in such efforts make it quite possible that new nations may arise without the identity of a nation state.

Collective action

Collective action is the pursuit of a goal or set of goals by more than one person. A group coalesces around a single goal or issue and agitates for change. Collective action is made easier through networked advocacy because the search and information costs of organizing are lowered by new communication networks, especially the internet. The scale-free nature of many organizational networks allows for collective action to be at once organized and leaderless.

James Madison provided a gateway for thinking about collective action in his Federalist No. 10.[8] Madison was concerned with a faction of the population rising up and forming a mob. Madison saw collective action as the workings of factions: Men whose “instability, injustice, and confusion introduced into public councils, have in truth been the mortal disease under which governments have perished.” He feared collective action and wanted to avoid and suppress it.

In order to limit the contagiousness of conflict, Madison wanted to raise the transaction costs required for collective action by expanding the size of the public. To Madison, the key to political stability was found in raising the barriers to collective action so that the aggrieved could not find others with similar grievances. Madison advocated for a polity containing a highly varied body of citizens from within a very large geographic entity, making collective action less probable. The model of extending the public sphere lowered the influence of factions, increased the transaction costs for groups attempting to mobilize, and decreased disruption of government affairs.

Transaction costs have had evolving identities since the beginning of their existence. James Madison speaks of transaction costs in Federalist 10. Transaction costs is the cost of the exchange and sharing of information so that individuals, groups and organizations can work together, communicate and achieve a common goal. During the time of James Madison, transaction costs were high. Information technology was crude in form and it took much time and energy to communicate ideas and information with others. Madison knew that this was to his advantage when it came to quelling conflict in the American masses. So long as transaction costs were high, people had less incentive to communicate common grievances with each other and start any conflict with the government or other groups of people. Transaction costs have since evolved and have played key roles in the mobilization of organizations and groups. With the expansion of information technology involving telephones and the internet, people are more apt to share information at low costs. It is now fast and inexpensive to communicate with others. As a result, transaction costs regarding communication and the sharing of information is low and, at times, free. Low transaction costs have allowed for groups of people to join together in common causes. The growth of shared information, conflict can be socialized rather than privatized. As a result, people can become more involved in decision making processes and functionality of government and organizations. However, even though there are very low transaction costs among greater populations, there is still the growing issue of changing social capital.

Some scholars have suggested, however, that some elements of Madison's arguments in Federalist #10 need to be revisited. For example, by expanding the sphere, Madison has indeed raised transaction costs. But scholars like E.E. Schattschneider have argued that "the flaw in the pluralist heaven is that the heavenly choir sings with a strong upper class accent." The upper classes are the only ones in society who have the resources necessary for the "mobilization of bias", and thus Madison has unintentionally disenfranchised the lower classes access to political influence. Other holes in Madison's argument are that, in today's digital world of modern telecommunications and instant communication, geographical distance may be meaningless.

In Robert Putnam's Bowling Alone, declining social capital is linked to a decline in civic engagement and a general malaise hanging over American democracy. Putnam argues, "[T]he norms and networks of civic engagement also powerfully affect the performance of representative government." [9] He suggests that the decline in social capital formation and civic engagement might be due to women entering the workforce, the “re-potting hypothesis” involving suburbanization and mobility of the American people, demographic changes in American family life, and/or the technological transformation of leisure. He ultimately dismisses the women in the workforce factor, as well as the re-potting hypothesis as major contributing factors to declining social capital, but he suggests that changing demographics as well as the changing nature of the American economy--from family-owned grocery stores to massive supermarkets--may play a role. He encourages further exploration of the technological transformation of leisure, the factor he seems to attribute most to America's declining social capital. Because social norms are continuously changing and people are relying less and less on each other for entertainment and survival, there are new barriers to communication that can hinder collective action. People are less likely to work together in some senses as they are more isolated than ever.

Sidney Tarrow's examination of social movements and contentious politics echoes the sentiments of Putnam's argument. Tarrow's contentious politics arise when people respond to political opportunities and act collectively. Tarrow also argues that when a collective action is supported by "dense social networks and connective structures," the ostensibly weaker participants in the collective action can sustain their activities against a more powerful opponent.[10] While Tarrow is unsure of whether Putnam's social capital is a necessary condition for collective action, both authors speak of networks as being necessary for collective action.

Within a modern context, Bruce Bimber sees collective action as a function of interaction and engagement. Bimber sees the present era as a time of organizational fecundity featuring a rise in many types of organizations, including social media networks, organizationless organizations having no tangible presence except perhaps on a computer server, and more traditional organizations. Despite this fecundity, Bimber argues that organizations still matter and that formal organizations still thrive.

In international relations, collective action is often required to traverse vast geographic distances and to cross national borders. Margaret Keck and Kathryn Sikkink create a foundation for understanding collective action and transnational advocacy networks.[11] Their boomerang model is an international relations collective action theory that creates a framework for how an advocacy movement travels from one country to another through different actors. In their model, blockages exist between domestic NGOs and their domestic governments. These blockages amount to more than the governments simply ignoring the grievances of people and domestic NGOs. They can include censorship, incarceration, violence, and death. For Keck and Sikkink, the goal of transnational advocacy is to lower these barriers, or decrease transaction costs, in order for change to occur. When this is not possible, the NGO will go to outside sources, using information exchanges, to find an entity that is able to put pressure on the state in question. NGOs seek help from other states, NGOs, and intergovernmental organizations in order to achieve a goal within an offending state.

According to E.E. Schatschneider's socialization of conflict thesis, expanding the scope of a conflict is an essential strategy for weaker parties and is the basis of collective action.[12] Individuals band together when attempting collective action in order to overcome the power of their opponent. Their efforts are more sustainable when the collective actions are strengthened by networks. In networked advocacy, the networks in question are not necessarily strong social networks like Putnam describes, but instead consist of the numerous weaker connections people can make every day through modern mass communication.

Transaction costs

Transaction Costs are barriers to collective action that might prevent like-minded individuals from forming a group, faction or social movement based on shared values, ideas or sentiments. Transaction costs include search and information costs, bargaining and decision-making costs, and policing and enforcement costs.[13] The advantage of networked advocacy lies in its ability to lower the transaction costs of collective action by taking advantage of modern mass communication media and scale-free networks.

In Federalist No. 10 James Madison argues that, in order to preserve the union, governing should be left "to a small number of citizens elected by the rest" and that by expanding the size of the republic "you make it less probable that a majority of the whole will have a common motive to invade the rights of other citizens; or if such a common motive exists, it will be more difficult for all who feel it to discover their own strength."[14] Madison is essentially arguing that, in order to preserve the United States, the transaction costs of forming tyrannical majorities must be raised. Institutions and geographic distance are the costs Madison seeks to impose on factions, through the United States Congress and the sheer size of the United States.

Robert Putnam argues that due to the decrease in group membership throughout society within the last few decades, individuals no longer have as many social ties to organizations and the other people belonging to those organizations. This creates increased transaction costs for collective action. Without the pre-existing connections associated with organizational membership, increased effort is required to find those with similar grievances, which raises transaction costs for collective action. [9]

Sidney Tarrow refers to transaction costs as political constraints because they discourage the development of contentious politics that permit ordinary people to join forces in order to confront elites, authorities, and opponents.[15] In Margaret Keck and Kathryn Sikkink's Boomerang Model[11], State A raises the costs of collective action on domestic NGOS to the point where the domestic NGOs must appeal to other NGOs, states, and intergovernmental organizations for assistance in a transnational advocacy network. E.E. Schattsneider's concept of privatization of conflict is another example of increasing transaction costs to limit the scope of a conflict and thus the likelihood of collective action.[16]

Scope of conflict

The scope of conflict is an aspect of the scale of political organization and the extent of political competition. Pressure groups are small-scale organizations while political parties are large-scale organizations. Hence, the outcome of the political game depends on the scale on which it is played. As Schattschneider notes, "People are not likely to start a fight if they are certain that they are going to be severely punished for their efforts. In this situation repression may assume the guise of a false unanimity." [17]

Schattschneider develops the idea of controlling the scope of conflict. The most important strategy of politics and advocacy is concerned with the scope of conflict. [18] A conflict can either be privatized, containing its scope, or socialized, expanding its scope. The audience determines the contagiousness of the conflict. The relative power of the two disputants plays little part in the perceptual outcomes of the conflict. An actor or disputant who has successfully created collective action frames that win the hearts and minds of the audience is slated to be perceived as the winner despite any actual weakness. When privatizing conflict, a disputant who desires to control the audience may limit audience participation by a variety of means, including localizing the conflict or minimizing audience size. When socializing conflict, an audience's size may demonstrate potential for alliances and eventual expansion of audience dynamics. Such methods of audience management are meant to diminish or maximize benefits within the scope of conflict.

Madison first referenced the scope of a conflict through his discussion of privatization of conflict by means of extending the public sphere. Schattschneider also raises the issue of the mobilization of bias. Advocacy organizations reflect their costs of organizing. In his argument, Schattschneider emphasizes that resources are not evenly distributed. To Schattschneider, the "flaw in the pluralist heaven is that the heavenly chorus sings with a strong upper-class accent."[19] Only the wealthy have the capability to have their interests heard. Therefore, the wealthy are more likely to find representation through advocacy, which Schattschneider refers to as the “upper class tendency.”[20] Bruce Bimber argues that Schattschneider's view that only wealthy interests can be represented in the pressure group system is largely irrelevant today due to the low transaction costs of using electronically enabled networks[21]. We now live in a world of information abundance; the cost of information and the transaction costs associated with it are much lower due to the availability and manageability of information. Thus, the ability to socialize a conflict is greatly enhanced by the use of information technology. He acknowledges that the internet has allowed for information to become abundant, inexpensive, and widely available to the public. As a result of easy access to information, traditional boundaries faced by organizations are changing and becoming less significant. Adaptation is necessary for many more established organizations. Organizations such as political parties and older non-profits must change the way they market themselves and communicate with the public in order to keep their message and outreach as strong as it was prior to the birth of the internet. Because of the birth of this new information technology, people are also becoming more adept at founding organizations and reaching out to a broader population. The internet is allowing people to come together under their specific interests. Additionally, organizations are no longer restricted from forming due to the limitations of “brick and mortar”. Movements and groups can have a presence without having a physical home base.

The importance of social ties

Another aspect of Networked Advocacy, and one that has been hotly debated by theorists and thinkers, is the question of how important strong social ties are to the success of advocacy. Traditional social movement theorists, like Sidney Tarrow, Doug McAdams, and others, believe that strong social ties between members are essential to maintaining a movement. Even Keck and Sikkink[22], writing about more attenuated communities of activists, underscore the importance of social ties forged at conferences and meetings. They believe these kinds of strong connections facilitate the maintenance of transnational networks.

The rise of networked advocacy and Internet-enabled social organization created a schism in the field of advocacy studies. Researchers including Robert Putnam, Sidney Tarrow and W. Lance Bennett argue that the Internet is an essentially impersonal organizational experience. Princeton researcher Alejandro Portes argues that true social networks depend on face-to-face contacts and the social cohesion of shared physical geography[23]. Recent research on the role of networked advocacy using Facebook led to the term "slacktivism" to define the low-impact advocacy involved in simply "liking" a cause as opposed to taking an active role in a defined group. Evgeny Morozov discussed the applications of slacktivism in foreign policy in a May 19, 2009, blog post for Foreign Policy magazine[24].

Putnam's frustration with the changing role of social ties in civic engagement and social capital formation pre-dates the rise of the internet, but strongly mirrors Evgeny Morozov's criticism about low-effort acts of social engagement. As noted by Putnam in "Bowling Alone", mass membership organizations like The Sierra Club and American Association of Retired Persons (AARP) are significantly different from civic associations and other venues for collective action of the past. These mass membership organizations, Putnam argues, allow members to be very loosely connected, perhaps only by shared values or ideals. Members may never knowingly encounter another member of the organization and their ties are to the organization’s principles and not to one another as in traditional civic groups. Membership in such mass membership organizations may solely consist of writing a check or reading a newsletter and not sustained or more in-depth actions, which may facilitate more active engagement leading to a higher propensity for social change.[9]

On January 19, 2011, Clay Shirky broached the subject of whether online activism is the result of a community that truly exists as an online community, or whether online activism merely enables connected activists to expand the sphere of conflicts that are essentially local[25]. Morozov explained Shirkey's main critique of electronically-enabled activism networks:

On Clay's account, "social media" is just a tool that people use to coordinate. So, saying that people want a revolution because of "social media" is akin to saying that people want a revolution because of the telephone.

Social movements

Networked advocacy theory builds in part on the social movement theory of Sidney Tarrow. In his 1998 book Power in Movement, Tarrow tries to explain the cyclical history of social movements (visible in the form of the protest cycles). Like Schattschneider and Madison, Tarrow believes politics is contentious and riddled with conflict. He also shows how movements can affect various spheres of life, such as personal lives, policy reforms and political cultures. According to Tarrow there are four prerequisites for sustainable social movements: 1) Political opportunities; 2) diffuse social networks; 3) familiar forms of collective action (also known in Charles Tilly's terms as repertoires of contention); and 4) cultural frames that can resonate throughout a population.

Despite Tarrow's work having been published before the widespread use of Internet-based social media websites such as Twitter and Facebook, Tarrow's theoretical framework provides a means of analyzing whether and how social media outlets and digital communications technologies develop sustained, diffuse networks of social advocates. The role of the Internet and digital social media in lowering opportunity costs related to social action has since been studied in-depth by communications scholars such as Steven Livingston and Matthew Hindman[26], as well as by TIME Magazine foreign policy writer Lev Grossman[27].

Relationship between social movements and Networked Advocacy

The delineation between social movements and advocacy networks is a particularly thorny issue for understanding and defining networked advocacy. In a real world context, the difference can be easily identified. Think, for example, of the 2011 insurgent movement in Egypt as opposed to the International Campaign to Ban Landmines. The former was a grassroots, somewhat spontaneous movement with no designated leader. The latter comprises a network of organizations in different countries, as well as a central organization, which employ elite staffs of professionals, and which work with governments and intergovernmental bodies to ban land mines.

This high/low dichotomy is one clear example of the difference between the two types of action and advocacy, but often the distinction is blurred. Social movements can work with and rely on the support of advocacy networks, though the reverse is less common. The notion of networked advocacy can encompass both types of action and contributes to the success, structure and development of each. The question remains, however, whether networked advocacy could or should bridge the gap between the two.

Information exchange

Bennett and Manheim describe a modern one-step flow of communication, in contrast to the traditional model of a two-step flow: “[T]he availability and content of each message having been shaped upon transmission to anticipate and replace the social interaction component of the two step flow.”[28] Bennett and Manheim argue for the existance of a different type of information recipient who is no longer dependant on opinion leaders to contextualize a message. Rather, technological changes have isolated citizens from each other and have redefined our individual communication habits.

Where citizens once contextualized social cues from each other, social cues can now be embedded in the media and technology content itself. Bennett and Manheim stress that technology and audience relationships “point to an increasing individuation and reception of information.” Given an environment where social connectivity has become increasingly fragmented, as Putnam has argued, the emergence of new technologies with more targeted approaches creates a new type of interaction between and among people.

As noted by Keck and Sikkink, the role of information exchange is central to networked advocacy. Actors within a network mobilize information strategically to persuade, pressure, and gain leverage over much more powerful organizations, including governments[29].

Keck and Sikkink describe four tactics that actors within networks can use to persuade and pressure. First is information politics, where networks gather credible and politically acceptable information quickly. Second is symbolic politics, where networks use symbols, actions or stories to appeal to audiences in different locations. Third is leverage politics, where networks appeal to powerful actors that can influence the situation when weaker actors in the network may not be capable. Fourth is accountability politics, where networks use the policies and statements of powerful actors to hold them to their words. The central theme of all four tactics is information and the ability of networks to use it effectively[22].

Other scholars studying advocacy have made similar arguments. While some disagree over the most accurate model of successful transnational advocacy, almost all of the relevant literature places a premium on analyzing the communications strategies chosen by advocacy campaigns and determining how and why those strategies were or were not effective[30][31].

Communications theory in Networked Advocacy

Research demonstrates that individuals receive and process information today differently than before new media entered the information market. Societal habits have changed as the reception and processing of information have been affected. Though individuals are less likely to participate in groups, “they have gained greater command of their own information environments, often participating in multiple, fluid social networks oriented to self-expression, generally organized around lifestyles.” [32] Lance Bennett and the one-step flow of communication shows that communicators substitute their own audience selection with what was “formerly assigned to peer group interaction.” This notion delineates the transitional period of two communication eras, where people are paradoxically more isolated and vastly more interconnected at the same time. “(…) It appears that the chosen emphasis is more toward the stealthy technologies that isolate individuals than toward transparent networking technologies that may unite citizens in common cause.” The “water cooler effect” of the two-step flow was a means of assigning messages meaning, leading to the development of opinion dynamics. The one-step flow shatters this dynamic by eliminating the traditional groups that provided cues, bringing in social isolation, communication channel fragmentation, and targeted messages via new technology. The one-step flow portrays a very individualistic participant; someone who no longer participates in groups, but rather finds fluid networks where they can control their information reception, voice their opinions, and dictate what parts of their lifestyle they would like share.

Taking into account the new media environment, Bruce Bimber shows that the lowered costs of information and increased supply does not make citizens “better informed in a rational or objective sense. (…) Citizens acquire and learn information in ways that are biased toward reinforcing previously held beliefs and mental constructs.” [33] Bimber takes into account the one-step flow information environment, but shows what conditions are needed to increase or foster participation and engagement. Group identification has declined, according to the first model, and attention to message content is harder to buy in this environment. Bimber suggests that while this may be true, the ability to find groups that were previously impossible catalyze motivation to participate in them as people are becoming increasingly able to shape the groups they belong to.

The gap between intention and action is widened due to the low cost of aggregating information. This also allows for “the formalization of sharing among people tracking a particular subject.” Clay Shirky takes the idea of facilitated collective action one step further than most, and analyses its effect on the individual and the group, and therefore on a culture itself. He shows through various examples, such as Flickr and other interactive bases, that the new proficiency to disseminate information “changes group awareness,” but is increased in its potency by a change in collective action. [34] “Revolution doesn’t happen when society adopts new technologies- it happens when society adopts new behaviors.” This means that cooperating is harder than sharing because it involves changing the way one behaves in order to synchronize.

Development theory in Networked Advocacy

Much of what has been discussed about new technologies and its influence on collective action in a global public sphere refers mainly to developed countries and social classes that have these technologies readily available to them; media systems and social technologies in the developing world have yet to experience much of this phenomena. Collin Sparks has organized a chronology of development communication theory that explains the limits and changes in a more global sense, rather than a simple developed-global sense. [35] Sparks takes a survey of development communication theory from three failed paradigms to modernity. Changing social structures in his analysis meant not only the stratification of distribution between rural and urban, but also of the distribution of mass media and development information in rural areas. Economic development was therefore paramount in the acceptance of the development message, rather than the other way around. (45) Following the failure of this paradigm came a continuity variant. This new approach to the dominant paradigm meant minimal adjustments to the goals and methods, but a need for the modern expert to understand the world of non-modern object of the communication strategy. The participatory paradigm, arising later, was a radical shift. There “was no self-evident category of modernity, whether embodied in a western society or elsewhere, and therefore no single goal towards which every nation should aspire: ‘development is not a series of known steps through which each country passes towards pre-defined goals.’” It stressed industrialization and urbanization as stepping-stones, and that societies were likely to have different trajectories and their own normative goals and standards. This meant most importantly that there was no universal development model, needs were based on those of the local community, and vertical communication replaced horizontal communication.

Manuel Castells argues that the public sphere is the most important part of sociopolitical organization because it is where people can articulate their views; when this is done in an organized fashion, a civil society is created as well as a democracy. [36] “The diversity of values in contemporary societies, and their proponents’ passion for them, mean that staid debate signals either an issue’s triviality- or the subtly workings of hegemonic power.” In this, there “exist problems with deliberative democracy theory both empirically and normatively.” The political spectacle [37], soaked in vagaries and trivialities, has moved from a national scale to a global scale, leaving its residue as far as it can reach. In this fight for relevance, group dominance, and political power, “(…) there is a public sphere in the international arena. It exists within the political/institutional space that is not subject to any particular sovereign power, but, instead, is shaped by the variable geometry of relationships between states and global non-state actors.” <Manuel Castells> This is to say that state power, once the only power, faces unprecedented challenges not only from global actors, but from global problems created by a global political spectacle in which any one group can help create. This global civil society is not necessarily civil. The groups that have the power to stir public debate, even though their access to the global public sphere makes them almost elite, are not traditional elites. This is to say that those with access become empowered groups, charged with tools for relevance and distribution of messages to a global audience even if the issue was once national. The political spectacle once controlled by state elites has been opened to those who can compete and adapt to a new media controlled by a new global elite.

Complex global networks carry and re-frame ideas, insert them in policy debates, pressure for regime formation, and enforce existing international norms and rules, at the same time that they try to influence particular domestic political issues. <Keck> As Shirky, Sandler, and countless other political scientists conclude, Keck concludes that although transnational organization, or organization in general, is difficult, trans-cultural resonance and high value in transnational problems gives rise to global collective action within advocacy networks. Traditionally, the media was what organized the civil society’s wishes in the public sphere, expressing its desires to influence the state. This means that digital communication networks form our public sphere. <Castells> “However, if the concept of the public sphere has heuristic value, it is because it is inseparable from two other key dimensions of the institutional construction of modern societies: civil society and the state. The public sphere is not just the media or the sociospatial sites of public interaction. It is the cultural/informational repository of the ideas and projects that feed public debate.” If there is a problem in the components of communication, a “crisis of legitimacy” occurs because the society’s wishes are not being directed to authority, and “citizens to not recognize themselves in the institutions of society.” This compromises the power structure. The state’s inability to construct a political spectacle that fuels debate in the direction a state wishes causes this crisis of legitimacy. If a state’s sovereignty or inherent perception of power is undermined, the public sphere turns somewhere else. When considering the arrival of a transnational public sphere, the need for a sovereign power ceases, and is shaped instead “by the variable geometry of relationships between states and global non-state actors.”

Power law distributions and the long tail of political organizing

An example power law graph, being used to demonstrate ranking of popularity. To the right is the head, or the popular hits; to the left is the long tail, where niches are noticed, but only by a few (also known as the 80-20 rule).

Modern technology, especially cellular telephony and the Internet, have made it much easier for people to find one another. Search engines, like, allow people to find any niche interest or group online within seconds. This is a very important development for networked advocacy because it means that those groups and interests that have traditionally been unable to overcome the transaction costs associated with traditional organizations are now able to organize cheaply and selectively online. The implication for politics is evident: people with shared interests or grievances can overcome distance and cost to share their ideas. Organizing in order to advocate a political belief happens quite fluidly online. Online networks support a long tail of political sentiments: a distribution where the minority can connect and organize advocacy.

A power law distribution is a special type of mathematical distribution which can model the distribution of many real world phenomena. The Italian economist Vilfredo Pareto observed in 1906 that 80% of the land in Italy was owned by 20% of the population and thus land ownership in Italy followed a power law distribution. The same is true today, with 20% of the population holding 80% of the wealth. Chris Anderson, in his book The Long Tail, applies Pareto's observation to different aspects of the modern entertainment distribution economy.[38] The low cost of doing business online has allowed the business models of and Netflix to profit from the long tail of the entertainment power law distribution. It can be profitable by aggregating the small niche markets in the tail, which can add up to be as equally profitable as the hits in the head of the curve. The Internet's low cost of entry has reduced the barriers to organizing and increased the viability of operating in the long tail of a power law distribution.

The ability for niche interests to gain a small but passionate following because of the low costs of online organizing mean that the costs for organizing any sort of collective action have fallen as well. Lance Bennett and Jarol Manheim have argued that because the modern media environment is so fragmented, the two-step flow of communication model presented by Paul Lazarsfeld et al. in 1944 has become a one-step flow. Corporate and political organizations can now target messages specifically to hundreds of niche groups.[32] On the one hand, this means that people may be more susceptible to manipulation because of the vast amounts of data available on people's niche interests. However, this also means that a committed group of people can more easily organize and communicate with each other about a specific cause or issue without the mediating influence of mainstream media and the costs associate with organizing offline.

Matthew Hindman offers a critique of the long tail hypothesis, noting that very few blogs and news sources account for the vast majority of online readers. Bloggers also tend to be more educated, white and male than the population in general and the population of traditional media journalists and opinion writers.[39] The discoverability of niche interests has increased because of the Internet, but political discourse is still driven by the head of the power law distribution. Hindman's critique places emphasis on the total number of readers of online political content but does not take into account how passionately those readers are engaging with the content. This stands in sharp contrast to the more optimistic work of Anderson, who interprets the purpose of electronic power law distributions as providing "unlimited shelf space" to products of ideas. Hindman only considers the head of a power law distribution, while Anderson considers the potential for all segments of the tail to equally serve the interests of a variety of consumer - under Anderson's logic, the most powerful item in a power law distribution may not be of use to a potential customer, driving that customer further down the tail distribution to websites more likely to cater to the browser's specific interest. Hindman's corollary to Anderson, focusing solely on political discourse in an electronic space, fails to account for the individuality of consumer taste among a diverse and free-choosing population, a phenomenon originally observed in its electronic state by Clay Shirky.

Like Hindman, Clay Shirky also focuses his attention on the head of the curve, looking at the blogosphere.[40] Shirky finds a power law distribution within the blogosphere, with a preference premium to those sites within the head of the distribution curve. This system of premium linkage, where blogs of high viewership link to other blogs, capturing a larger audience and creating an inequality among the blogosphere. Within a system of abundance, there is diversity and freedom of choice, thus creating inequality. Newcomers to the blogosphere enter an environment shaped by earlier viewers. “Though there are more new bloggers and more new readers every day, most of the new readers are adding to the traffic of the top few blogs, while most new blogs are getting below average traffic, a gap that will grow as the weblog world does.”[40] Although the system is still young, Shirky believes thats as of now the inequality within the blogosphere is fair. In the future, the nature of the blogosphere in the head and tail will change. Those in the head, with high viewership and linkage, will be considered mainstream media because the author is simply broadcasting their ideas, not participating actively in conversations. Within the long tail, these active conversations will thrive, yet audience size will remain below average.

Electronic Networks and advocacy

Bruce Bimber argues that there has been a transformation in collective action and electronic networks in the last two decades. There are new approaches to the way people are being organized and there has been an increase in organizational fecundity.[33] This includes traditional organizations, as well as an uprising in organization-less advocacy. The cost of information and the transaction costs associated are much lower due to the availability and manageability of information. By having an easily accessible avenue to self-actualize as well as identify personal interests people can seize the opportunity to participate in a larger movement. As Bimber correctly identified, political scientists generally fail to understand motivation behind action, rather are best able to identify opportunities to pique interests. The combination of social media and one- step communication significantly advances this methodology. In Bimber’s quadrant, the new wave of self-actualization takes the user to the far left of the ‘X axis’ and maximizes on Personal Interaction. But what is intriguing is that there is not an effective barometer—within Bimber’s framework—to properly identify the user as achieving both Entrepreneurial and Institutional Engagement, as modeled on the ‘Y axis’. However, in the new era, they are not mutually exclusive. One can both be interacting to seek out a personal interest or gain, while simultaneously being part of a collective. The rapid changes that have swept across the Middle East provide an ideal case study as to how Personal Interaction, Institutional Engagement and Entrepreneurial Engagement can now be interwoven within each other.

Livingston and Kinkforth argue that information and communication technology (ICT) has already affected transnational advocacy in two significant ways[41]:

1. Advocacy amplification: New technologies have made it easier for existing transnational advocacy networks to gather, monitor and frame information about issues, as well as to marshal the expertise of other groups in their network.

The microelectronics revolution has created new opportunities for global networked advocacy by expanding both the number of globally networked nongovernmental organizations and social movements, as well as by allowing individuals to link together in social networks such as Twitter and Facebook [42].

2. Creating entirely new forms of advocacy: New technologies have enabled new types of advocacy and organization. This is especially true in regions of the world that have limited state governance.

The significance of electronic networks

The advent of digital communication tools and media has introduced the possibility that the nature of the social ties discussed above has been radically altered. Whereas these ties were traditionally developed through face to face interaction, some argue that equally relevant relationships can be developed over electronic networks, including email, Skype, or Twitter. Clay Shirky represents thinkers who believe that such connections can be- and are being- created using new technologies, as exemplified by his book Here Comes Everybody." Others, such as Malcolm Gladwell[43] and Evgeny Morozov[44], take issue with the notion that the ties formed electronically are "strong" enough to matter in terms of advocacy. This issue remains a contested one.

Electronic networks in free and open source software

The concept of free software is much older than the Free Software Movement or the free software community, it is generally distinguished from the more popular open source software by its philosophical definition. Free software is generally referred to as "free speech," not "free beer." Essentially, those who are in favor of free software are in favor of freely accessing, reading, modifying, and redistributing the software. In the 1970's and 80's, two versions of Unix were being distributed from AT&T and Berkley Software Distribution (BSD), and the model favored by AT&T tended to receive more downloads than the BSD model. Several commercial innovations occurred because of these developments, namely the Mac OS. This was indicative of a movement within commercial software development to earn more profit from their products. Many argue that in 1976, Bill Gates signaled the beginning of the software-for-pay business with his Open Letter to Hobbyists, which referred to those people tinkering with the Altair BASIC system, which he developed with Paul Allen, criminals and guilty of copyright infringement. In response, Richard Stallman founded the Free Software Movement to ensure that either Unix or the alternate which he developed, GNU, would be free for people to use and develop on their own. This does not mean, however, that revised versions of free software can not be obfuscated or used in commercially sold products.

Open source software is similar in its mission, but the major difference is that there is no obfuscation allowed for any part of a code which is based on open source software and that no open source software can be used as a commercially sold product. The most famous open source code is the Linux operating system, which is used and distributed both non-commercially and commercially (not sold). Free and open source software, however, are not in competition with each other. Linux and GNU, including other open source or free software such as MINIX, are often used in combination in original software development.

Wikipedia, otherwise known as the free encyclopedia, is free because it follows the mantra of free software as defined by Richard Stallman. Collaborations such as Wikipedia, the free software movement, and open source software are successful in that they take advantage of small contributions by many people and that the cost of failure is low[45]. The model of free or open source software may be one of the older forms of electronically enabled networks, but its format has remained relatively unchanged since the early 1990's. Networked advocacy in free and open source software movements is specifically designed to maintain an open flow of communication and development alive between those interested in various software projects. They take advantage of the soft ties between people of common interests and varying levels of skill to come together to create software which is at times effective and cheap enough to be a better choice for governments and business than commercially developed software products.

Electronic networks and politics

It is vital that citizens have the training to utilize new technology to disseminate information, decentralize local governance and hold their government accountable; these tools ultimately bring the government closer to the people by strengthening citizens’ political voices to engage their government to ensure improved quality and transparency. Recent events in the Middle East and North Africa are evidence of the power of collective mobilization and how new technologies can be implemented to inspire individuals and communities to act.

Turning to specific recent events, some cite the 2009–2010 Iranian election protests and Tunisia’s Jasmine Revolution as examples of the power of online technology to aid social advocacy and protest. Other critics doubt its impact, saying instead that grievances mobilize people, not technology. In a January 2011 article for Foreign Policy, commentator Ethan Zuckerman gave social networking technology some credit, but argued that the sustained nature of the revolts, as well as the solidarity shown between the revolts of different nations, is a phenomenon beyond the scope of online networked advocacy.

While the Middle East revolutions garnered attention for the ability for grassroots organizations to launch, it should also be noted that social media platforms can also effectively be mobilized for a top down organization as well. As Congress debated the merits of funding for Planned Parenthood, the organization was able to utilize Facebook and Twitter to educate people about the effects of a funding reduction. What was so stunningly effective was that most people who participated in the online educational campaign were not originally “fans” of Planned Parenthood’s Facebook page, but rather were influenced—to use Bennett and Manheim’s word—by seeing a peer’s Facebook posting. Each reposting helped spread information and the campaign went “viral”.

Viral marketing relies heavily on networked communications, whether Internet bulletin board systems (BBS), chat rooms or social media services like Twitter and Facebook. At the foundational level, viral marketing entails producing a large media outcome with limited resource input, in effect turning the Hindman model of power law distribution on its head by allowing a new website or idea to rise quickly up the rankings of a power law distributed network. Direct action by the viral marketing production team is only involved at the beginning of a project, and relies extensively on demonstrated networking phenomena to spread news or information about a product to a wider base. Among the first to write about viral marketing on the Internet was the media critic Douglas Rushkoff.[46] The assumption is that if such an advertisement reaches a "susceptible" user, that user becomes "infected" (i.e., accepts the idea) and shares the idea with others "infecting them," in the viral analogy's terms. As long as each infected user shares the idea with more than one susceptible user on average (i.e., the basic reproductive rate is greater than one—the standard in epidemiology for qualifying something as an epidemic), the number of infected users grows according to an exponential curve. Of course, the marketing campaign may be successful even if the message spreads more slowly, if this user-to-user sharing is sustained by other forms of marketing communications, such as public relations or advertising.[citation needed] This is substantially similar to a modified one-step flow theory outlined by Jarol B. Manheim and W. Lance Bennett, with substantial additions designed to turn the theory into a direct-marketing strategy.

Those who see the Internet as having played a crucial role believe ICT reinforced portions of theoretical concepts behind networked advocacy in protests in Egypt, Bahrain, Yemen and Iran. For instance, the self-repairing nature of networks connected to outside information centers is notable. Despite Egyptian government attempts to block Internet access and reduce the organizing and communicative potential of social networking websites, Egyptian protesters effectively expanded the sphere of their complaint to capture the attention of the Western and world media, including Google, which offered technology to circumvent the Internet shutdown. These peripheral technologies included posting status updates and event information via phone using a novel new "Text-to-Tweet" program.[47] In addition, The Egyptian appeal to private businesses and Western governments is an example of the networked advocacy "Boomerang Effect," described as early as 1984 by Millard F. Mann of the University of Kansas[48] but popularized in the work Activists Beyond Borders by communications experts Margaret Keck and Kathryn Sikkink.[49].

There is also a compelling link between the ready availability of information provided by Internet websites such as Twitter and the speed with which organized, concerted protests spread across national borders. Networked advocacy tools such as Facebook and Twitter appear to have played a role in coalescing the horizontally-structured Egyptian Revolution of 2011. It is possible that older technologies, such as cable television, played an equally large role in fomenting and sustaining protests.

On the other hand, other critics caution against overstating the role of electronic advocacy in the Middle East protests. Criticisms include:

  • Shared grievances, coupled with strong solidarity -- not technology -- cause protest.
  • Online protests have low entry barriers, but they also have execptionallylow commitment levels, hence there is a constant danger of over-estimating the degree of support a particular cause enjoys [50].
  • Internet penetration, and use of platforms like Twitter and Facebook is low in much of the developing world, thus these protests are more likely to reach elite or developed countries rather than large masses of poor people around the world. [51][52] [53].
  • Malcolm Gladwell argues that social media-driven activism favors weak-tie connections that only give information as opposed to strong-tie personal connections that help people persevere in the face of danger[54].

Electronic networks and event mapping

Remote sensing data, geographical information system (GIS) platforms, mobile telephony work together to allow crowdsourcing initiatives that have created new types of organization around the world. One example of this is the event mapping, an advocacy activity that relies on geospatial data collected by commercial remote sensing satellites, GPS coordinates and GIS. [55]. One example is Ushahidi, which means “testimony” in Swahili, a GIS platform established in 2008 to monitor and map post-election violence in Kenya. Ushahidi has grown from an ad hoc group of volunteers to a more focused organization not only working in Kenya, but much of Africa, Europe, South America and the United States. Individuals on the ground can establish their own monitoring system and observers from all over the world can monitor elections to look for signs of fraud and/or violence. Other examples of the uses of the Ushahidi platform include organizing resources in post-earthquake Haiti, the Help Map Russia system which coordinates resources to fight wildfires in Russia, and a system for mapping violence and protests in Libya.

One particularly successful campaign using event mapping was a joint collaboration project with Vote Report India and Ushahidi. A citizen-driven election monitoring platform was created in 2009 to report on voting habits and voter turnout. This was intended to be a campaign to increase voter turnout, engagement and awareness by promoting democracy.

Aside from fighting corruption, as seen in Kenya, research has shown that as mobile phone penetration in a community increases, the feeling that society is wholly corrupt decreases. This is likely due to the mobile phone's facilitation of networked information systems that increase access to a broader array of information and allow relatively simple fact-checking[56] . Event mapping, however, can be used in a variety of ways. It can illuminate problems, create communities with common goals, bring attention to injustice, and even redefine the idea of an "international" or "domestic" issue by simply showing the physical location of an event.

Electronic networks and environmentalism

Networked collective action has shown promise for enhancing environmental activism around the globe. One prominent example is the Google Earth Engine, which uses 25 years of satellite images and current data to provide a live model of the earth. The project, posted online for free, is aimed to help developing nations track deforestation rates and other environmental changes in real time [57]. In the US, the nonprofit group Appalachian Voices uses the tool to show the world what mountaintop removal mining has done to their home [58]. In Brazil, the Suruí tribe is using Google Earth Engine to measure the removal of trees from their rainforest by illegal loggers. Through the Suruí Carbon Project, several members of the community were given Android phones that allowed them to calculate the carbon emissions of trees in their forest. Now, when they can monitor their forests for suspicious changes by illegal loggers [59]. Other technologies are also at play in networked activism. IBM offers an iPhone app that allows users to crowdsouce water quality. Called "Creekwatch" it asks users to take a photo of a creek or stream they walk by, then answer the water level, flow and trash level. This water is released publicly, and can allow water boards in cities and countries to monitor and manage water supplies more effectively, prevent leaks in water piplines and help activists monitor their watersheds [60].

In India, Neerjaal is a newer project that allows people to crowdsource information about water sources, consumption, harvesting and shortages for use on an interactive platform [61].

In 2007, the Blue Planet Run Foundation launched Peer Water Exchange, a “unique participatory decision-making network of partners, [which] combines people, process, and technology to manage water and sanitation projects around the world – from application, selection, funding, implementation, and impact assessment.” [62]. In the project, communities who apply for funding for water-related projects must provide information about their proposals, which are voted on by other members of the online community. Any group that wants to apply for funding, must agree to evaluate at least 5 other project proposals. Not only does this provide transparency for donors and communities, but it also allows people to come together from communities around the world to share information and best practices[63].

Youth advocacy in civic and political participation

Research on youth advocacy and civic engagement using digital technologies

A recent study by the research network Youth and Participatory Politics (YPP) at University of California, Irvine’s Digital Media and Learning Research Hub, found that youth who use the Internet are more culturally aware and more civically involved. Counter to the belief that digital and social media isolates people, youth in particular, and that people only seek topics and networks of interest, the study suggests that digital and social media serve as a tool and outlet for youth to become more politically and civically involved.

The research was supported by CIRCLE, Center for Information on Research and Civic Engagement, a research center at Tufts University that studies youth civic and political participation, and The MacArthur Foundation, which currently supports research on the impact of digital age on youth. Researchers in the YPP study examined several thousand high school students over three years and found that the internet and other digital media had a significant impact on youth political and civic engagement, particularly in that youth used social media to network about political issues and communicate with others who shared passions or to discover new ones of their own. The study also found, of some surprise, that not all youth were as adept at using these tools as some of their peers and needed support in learning to navigate and facilitate engagement.

The YPP research center at UC Irvine supports both research and connection building that focuses on the interplay between digital media, technology, and youth, particularly as it relates to community engagement. Studies seek to find themes and patterns that are emerging with youth behavior, influence, and involvement around these technologies, in addition to supporting a network of scholars who also studies these issues. Of note, YPP has currently is undertaking research studies that will examine how new media can influence youth to participate in politics and mobilize social groups to collective action, as well as a study that will analyze case studies that contrast youth-led digital activism in developing vs. developed countries.

The YPP center is funded through The MacArthur Foundation’s “Digital Media and Learning Initiative,” launched in 2006, that supports research projects, learning environments, and fieldwork around the impact digital media is having on youth, with a focus on how social and digital media is changing the way youth learn and civically participate. As of the 2011 fiscal year, the initiative had a grant budget of $22.1 million and was funding research studies, the creation of new learning environments in New York and Chicago, and several summits, conferences, and production of related books and reports, among other efforts. Their funding projects aim to validate the premise that youth in the digital age are distinctly different from youth of other generations, given exposure to digital and social media and its incorporation into their daily lives. This, in turn, will influence how they engage in community and politics both as youth and later as adults, the foundation posits. Some of the funded research thus far has yielded results showing that youth using digital media not only network and connect more significantly with interests, causes, and peers, but that they are more generally involved with social and cultural issues. For example, as part of the initiative, the foundation supported a three-year longitudinal study titled “Living and Learning with New Media,” which sought to analyze how new media was integrated into youth practices and personal agendas and how this media impacted relationships between youth and adults, particularly changing how they learn.

The findings suggest, according to the summary report, that educational institutions may have a different role than just “teaching” students, but may morph into a mechanism for encouraging youth to become more engaged and civically involved. In lieu of the research, the foundation is also issuing recommendations on how educational institutions and organizations, everything from schools, museums, and new learning environments, can improve how they target 21st century learners through curriculum, and suggest strategies that may prevent a widening gap between youth with access to such media and technologies and those who do not. The research also seeks the youth perspective and opinion on the incorporation and use of digital and social media into “youth agendas.”

Youth advocacy organizations

There are many well-established organizations that support advocacy efforts around issues that impact youth both on national and international levels. Some of these organizations like Youth Advocate Program International, for example, which attempts to educate policy makers about issues as such child slavery and trafficking to help establish protective policies for children, are led by adults who advocate on behalf of children. Others, like the Youth Advocacy Center, work with youth to advocate for themselves. YAC mentors youth who are or about to be in the foster system to advocate for their rights.

But of a more important, related note, there has been a rise in youth advocacy organizations and participation by youth themselves, specifically in the participation and involvement in advocacy efforts and the creation of organizations and projects to support these causes. As suggested by the research mentioned earlier (another CIRCLE supported study found roughly 60 percent of youth said they used social networking to address social issues), youth have become more active participators in civic and political life through the use of digital and social media. One example of this has been the increase in youth participation in advocacy networking sites and organizations like TakingItGlobal and the Global Youth Action Network.

TakingItGlobal (TIG) is an international social networking site that encourages youth to connect to organizations and their peers for advocacy efforts on international topics that interest them. As of 2011, the network had 340,000 members that included 22,000 nonprofits and 2,400 schools in 118 countries. In addition to connection facilitation, the network also hosts conferences and summits and offers resources for educators and organizations to build capacity and increase scope. TIG works in partnership with the Global Youth Action Network, which serves as the ground level outreach organization for a number of the partner projects. Both TakingItGlobal and the Global Youth Action Network connect directly with many international and national NGOs, as well as other organizations, to increase support for such causes. TIG and GYAN also support projects through organizations like Youth Service America, a U.S. based-nonprofit focused on improving youth participation in national service.

Through efforts using digital and social media, organizations like TIG, GYAN, and YSA, aim to help youth see their potential as stakeholders and global citizens, encourage their participation in national and international issues that are or could be important to them, connect them to their national and international peers who are like-minded to do the same, and expose the availability of resources and organizations they can use to facilitate advocacy and change.

Electronic networks and arts exchange

There are certain areas of collective action that have always challenged governments–the arts is one area in which government sponsorship traditionally falls short. Often not seen in as high a position of priority as defense, for instance, artistic endeavor and exchange is often faced with coordination challenges for which it has proven difficult to overcome with government funding alone. With electronic networks we see many new ways private institutions and interested individuals have been able make art more accessible to the public worldwide.

Google began making the world’s masterpieces more accessible by including The Prado museum and select works in the Google Earth platform [64][65]. By simply locating The Prado users can zoom in to view up close high definition images of select art works. The high definition images not only allow the user to see a painting clearly, but even allow the user a close enough look to study individual brush strokes on a painting. Google Earth’s inclusion of The Prado was just the beginning of applying these kinds of technologies to accessing the arts. In February 2011 Google unveiled Google Art Project, a platform devoted to bringing online museums around the world and their most famous works to the online public [66]. Google Art Project is a platform housing many of the world museums and a variety of works from each location. Users can use this technology to get high definition, close up views of the some of the world’s most famous paintings, much like in the Google Earth presentation of The Prado. With Google Art Project users can also take virtual tours of certain areas and exhibits of the museums, creating a more realistic visitor experience. This platform allows a person with a computer and an Internet connection in say, Arkansas, can take a virtual, high definition tour of, for instance, the Gemäldegalerie in Berlin, Germany, the National Gallery in London, England, or the Palace of Versailles in Versailles, France. Because of online platforms like Google Earth and Google Arts an area once largely reserved for the wealthy–the arts–because of limited accessibility, is increasingly accessible.

Looking beyond the mainstream, museum-housed art, online networks have enabled access to a wider variety, or long tail of art, whether for display, learning, or purchase [38]. Art.Net, for instance, is a non-profit web-based artist collective of more than 450 artists, poets, musicians, painters, sculptors, animators, hacker artists, and other creative people from around the world, aimed at helping artists share their works on the World Wide Web [67]. Artists create and maintain studio web spaces on the site and gallery pages where they show their works and share information about themselves. Artists are also encouraged to collaborate and to help each other promote and improve their art. Several member artists also teach art in their studio spaces located on Art.Net. should not be confused with Artnet, which is an information platform for the international art market, including fine arts, decorative arts and design[68]. It provides services allowing its clients to attain price transparency, giving them an effective overview of the art market and enabling them to contact galleries directly. The network caters specifically to art dealers, as well as buyers. Another online network for collectors is the recently established VIP Art Fair, virtual trade show for buyers and sellers of art [69]. VIP Art Fair gives contemporary art collectors access to artworks by a wide range of artists and the ability to connect one-on-one with internationally renowned dealers anywhere in the world. With electronic networks and online platforms devoted to art becomes more accessible to everyone, whether that means an artist can easily share his or her work and a student or art lover can access a greater variety of works for study or enjoyment online.


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