Current reality tree (TOC)

One of the Thinking Processes in the Theory of Constraints, a Current Reality Tree (CRT) is a way of analyzing many system or organizational problems at once. By identifying root causes common to most or all of the problems, the CRT can greatly aid focused improvement of the system. A current reality tree isn't really a tree, but a directed graph.

Simplified explanation

This process treats multiple problems as symptoms arising from a few ultimate root causes. It describes, in a simple visual drawing, the main perceived symptoms (along with secondary/hidden ones that lead up to the perceived symptom(s)) of a problem scenario and ultimately the apparent root cause(s) or conflict. The benefit of doing this is that it is much easier to identify the connections or dependencies between these. Thus, focus can be placed on the bits which would cause the biggest positive change if tackled.

Contextual explanation

A current reality tree is a statement of an underlying core problem and the symptoms that arise from it. It maps out a sequence of cause and effect from the core problem to the symptoms. Most of the symptoms will arise from the one core problem or a core conflict. Remove the core problem and we may well be able to remove each of the symptoms as well. Operationally we work backwards from the apparent undesirable effects or symptoms to uncover or discover the underlying core cause.^{[1] [2] [3]}

Example

Current Reality Tree example

A CRT begins with a list of problems, known as undesirable effects (UDEs.) These are assumed to be symptoms of a deeper common cause. To take a somewhat frivolous example, a car owner may have the following UDEs:

1. the car's engine will not start.
2. the air conditioning is not working.
3. the car's radio sounds distorted.

The CRT depicts a chain of cause-and-effect reasoning (IF...AND...THEN) in graphical form, where ellipses or circles represent an "AND". The graphic is constructed by:

• attempting to link any two UDEs using cause-and-effect reasoning. For example, IF the engine needs fuel in order to run AND fuel is not getting to the engine, THEN the car's engine will not start.
• elaborating the reasoning to ensure it is sound and plausible. For example, IF the air intake is full of water THEN air conditioning is not working. Elaboration (because air is not able to circulate) gets added as in-between step.
• linking each of the remaining UDEs to the existing tree by repeating the previous steps.

This approach tends to converge on a single root cause. In the illustrated case, the root cause of the above UDEs is seen as being a faulty handbrake.

Software

• jThinker is a free tool for building TOC Thinking Processes diagrams including the current reality tree.
• Flying Logic is a commercial tool for building TOC Thinking Processes diagrams including the current reality tree.

See also

• Theory of Constraints
• Thinking Processes (Theory of Constraints)
• Why-Because analysis

References

1. ^ Dettmer, H. W., (1997) Goldratt’s Theory of Constraints: a systems approach to continuous improvement. ASQC Quality Press, pp 62-119.
2. ^ Dettmer, H. W., (1998) Breaking the constraints to world class performance. ASQ Quality Press, pp 69-102.
3. ^ Scheinkopf, L., (1999) Thinking for a change: putting the TOC thinking processes to use. St Lucie Press/APICS series on constraint management, pp 143-169.