INgage Networks

INgage Networks

Type	Private
Industry	Computer Software Enterprise Social Software Enterprise 2.0 Government 2.0 Cloud Computing Software as a Service
Founded	1999
Headquarters	Naples, Florida, USA
Key people	Kim Kobza, President & CEO David Bankston, EVP & CTO Robert Wilson, CFO Dan Miller, EVP Christine Richards, VP Cust Tony Lynn, VP Tech
Website	www.ingagenetworks.com

INgage Networks is a provider of enterprise social software and services for business and government customers. The Company markets its solutions to the Enterprise 2.0 and Government 2.0 industries. Co-founded in 1999 as 'Neighborhood America' by Kim Patrick Kobza and David Bankston, the Company changed its name to INgage Networks January 1, 2010. INgage Networks is a privately funded company headquartered in Naples, Florida.

Company Timeline

1999 - Company co-founded as Neighborhood America by Kim Patrick Kobza and David Bankston. Initial focus is on the public sector, and early projects include public outreach for Golden Gate Park, the Stapleton Airport, and the Erie Canal.

2001 - Neighborhood America's solution becomes the technology supporting public outreach for Imagine New York an initiative that invites people to share ideas for memorializing the World Trade Center in the aftermath of the September 11 attacks. Shortly after, Neighborhood America's technology is selected to support public outreach for a design competition for the Flight 93 National Memorial. ^[1]

2004 - Neighborhood America and IBM reach a business partner agreement, whereby the two companies will serve the public sector with a jointly branded product, the IBM – Neighborhood America Public Comment Service.^[2]

2006 - Neighborhood America acquires MOVO Mobile in October to expand its online platform to include mobile social network communities.^[3]

2008 - In February, company releases ELAvate, its newest enterprise social networking platform. In May, ELAvate is named among the SIIA CODiE Awards winners as ‘best social networking solution.^[4]

2009 - (January) Enhances social computing solutions with development of Business Services.^[5]
(March) Neighborhood America becomes Microsoft Certified Partner and supports Microsoft’s first Gov 2.0 community.^[6]
(May) Company’s ELAvate platform wins second consecutive CODiE Award by the SIIA for ‘best social networking solution’.^[7]
(June) Company awarded U.S. Patent 7548930^[8]: 'Platform for management of internet based public communications and public comment.'
(June) Enhances platform with introduction of company's data warehouse and social analytics for greater business intelligence.
(November) Neighborhood America achieves Gold level status as Microsoft Certified Partner.

2010 – (January) Company announces name change. As of January 1, 2010, Neighborhood America becomes INgage Networks.^[9]

Solutions

INgage Networks headquarters in Naples, Florida.

INgage Networks' social software platform is a web application delivered through a Software as a Service model that enables organizations to create many forms of engagement through a brand community:

• Conversations facilitated through blogs, wikis, forums, online chat and messaging.
• Ability to manage all forms of user-generated content, including mobile content, with video conversion to standard Flash Video.
• Collaboration software to facilitate the exchange of knowledge and peer-to-peer reviews with ratings and rankings (reputation system), member profiles, tagging and search.
• Contextual advertising and multiple ad revenue placements.

To service enterprise needs, the solution also offers:

• Service Oriented Architecture to allow applications to be delivered via ‘building blocks’ so that customers can deploy software modules quickly, whether market or event-driven.^[10]
• Open API, important when integrating enterprise social software into existing systems like Customer Relationship Management (Social CRM).^[11]
• Data Warehouse that enables deep analytics and reporting to gain business intelligence

External links

• INgage Networks
• The INgage Networks Video Story
• MOVO Mobile - INgage Network's Mobile Solution Website

References

1. ^ [1], Lake, Alison, "Field of Honor", Public CIO Nov 10, 2006. Accessed February 23, 2008
2. ^ [2], IBM - Neighborhood America Public Comment Service
3. ^ [3], Wood, Cara, "Neighborhood America Buys MOVO Mobile", DM News, Oct 4, 2006. Accessed February 23, 2008
4. ^ [4], SIIA, 2008 Codie Award Winners 'Best Social Networking Solution'
5. ^ [5], Bradley, Anthony, "Moving Beyond Social Software Suites to Virtual Neighborhoods", Gartner, February 10, 2009. Accessed July 23, 2009
6. ^ [6], Microsoft Press Release 'Microsoft Introduces Public Sector On-Demand Solutions for Government and Education', April 1, 2009. Retrieved February 4, 2010
7. ^ [7], SIIA, 2009 Codie Award Winners 'Best Social Networking Solution'
8. ^ [8], U.S. Patent 7548930 awarded for 'Platform for Management of Internet Based Public Communications and Public Comment.'
9. ^ [9], January 12, 2010 Press Release: Neighborhood America Changes Name to INgage Networks
10. ^ [10], Gibbs, Mark "Neighborhood America-Customer Touch Specialists", Network World, Mar 19, 2007. Accessed July 23, 2009.
11. ^ [11], Bell, Lauren "Emerging 'Social CRM' Trend is Led by Desire to get More Personal with Wired Consumers", DM News, April 9, 2009. Accessed July 23, 2009.