Business Transaction Management

Business Transaction Management

Business Transaction Management, or BTM, refers to the discipline within systems management that focuses on monitoring and managing the performance and service availability of software applications from the application’s perspective (as opposed to traditional systems management tools that focus on monitoring the health of individual components; e.g. servers, services and resources). This is done by monitoring and managing the transactions (see Transaction processing) and events that in turn trigger actions on the supporting infrastructure.

BTM utilizes business transactions (in conjunction with an application dependency map) as the focal point for managing an application’s performance by providing the granular visibility of each transaction. This in turn enables pinpointing the root causes of latencies and problems in the network in a more efficient way than simply monitoring the component level health of the network would.

A number of factors have lead to the demand for the development of BTM software:
* Modern Applications have become more complex, modular, distributed, interdependent and sensitive to environmental conditions.
* IT infrastructure has become a complex multi tier (see Multitier architecture) environment.
* The rise of Service Oriented Architecture in systems development.
* The proliferation of Service Level Agreements.


* IDC Technology Assessment - Business Transaction Management: Another Step in the Evolution of IT Management - Mar 2007 - IDC# EMT1P
* Gartner Research Publication - The Four Dimensions of Application Performance Monitoring - Nov 2007 - G00153398
* Computer World White Paper - Business Transaction Management: Facilitating the Management of Virtual Environments
* [ Business Transaction Management - The Next Generation of Business Service Management]
* White Paper - Delivering Quality IT Service with Business Transaction Management
* IBM Redbook - End-to-End e-business Transaction Management Made Easy - Feb 2004
* [ What happened to my transaction? Business transaction management and IT responsiveness.]

ee Also

*Application Performance Management
*Information Technology
*Systems management
*Business Service Management
*Business Performance Management

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