SageCRM

SageCRM (formerly eWare and ACCPAC CRM) is a web-based CRM system from Sage based mainly on Microsoft technologies (IIS, Active Server Pages, ActiveX, Internet Explorer - mostly MSSQL).

It has been reviewed and awarded/recognised in 2007 by [http://www.tmcnet.com/news/2007/08/14/2860849.htm Infotech] , [http://www.ismguide.com/pressDetail.php?id_pag=16 ISM CRM Strategic Advisors] , [http://www.tmcnet.com/call-center/0807/cis-customer-interaction-news-0807.htm Customer Inter@ction] , amongst others.

[http://www.forrester.com/Research/Document/Excerpt/0,7211,41028,00.html Forrester] reviews SageCRM as "A Strong Performer In Midmarket CRM Suites". [http://www.techadv.com/Products/sagecrm.htm Technology Advisors] describe SageCRM.com as "a comprehensive on-demand CRM solution for clients seeking a low-cost, low-risk solution.".

MobileSage

A term given to the real-time mobilisation of Sage ERP and CRM software.

In regards to companies with Sage products and that have field based users.

Extending Sage ERP modules to allow for GSM data communications direct into Sage.

Enterprise Resource Planning (ERP) has focused on automating systems to improve managing the supply chain of an enterprise. ERP systems help track the flow of raw materials into an organization, the integration of these components into final products, the costs and processes associated with running the business and the delivery of products to the customer.

Mobile device improvements, combined with technology from supplies such as STN stn ltd, have opened a new door to additional productivity enhancements, cost reductions and customer satisfaction increases. Microsoft® Windows® Powered mobile devices, such as Pocket PCs and Handheld PCs, are now a quarter of the cost of custom ruggedized mobile devices from just a few years ago. Utilizing the same development tools and technologies as the PC, these mobile devices make it easier and quicker to get enterprise solutions into the hands of your mobile workforce.

• Entering stocking information at the point of delivery or shipment in real-time

• Reporting scheduling information

• Referencing or updating contact phone numbers and addresses, appointment details, and tasks

• Migrating accounts from CRM to ERP solutions

• Viewing product and pricing information

• Performing inventory availability checks

• Creating a sales order

• Creating a purchase order

• Creating a delivery note

• Capturing a customer's digital signature directly on a mobile device at the time products or services are delivered

• Logging expense report data

• Determining the status of a shipment

• Tracking inventory cycle counts

• Asset tracking including location, temperature, physical appearance, and other relevant data

The only company providing real-time services for Sage software worldwide is STN see ( [http://www.stn.uk.net STN] ).

Their In-Motion ( [http://www.mobilesage.com MobileSage] ) solution includes solutions for (ACT!, Sage 50, Sage MMS, Sage 200, Line 100, Sage Line 200, Sage Line 500, Sage 1000, Sage AccPac & Sage CRM and more):-

There are three main product lines:

Velocity M-CRM (Mobile Customer Relationship Management)

Velocity M-ERP (Mobile Enterprise resource planning)

Torsion M-CRM (Mobile Customer Relationship Management)

Torsion M-ERP (Mobile Enterprise resource planning)

Momentum M-CRM (Mobile Customer Relationship Management)

Momentum M-ERP (Mobile Enterprise resource planning)

External links

* [http://www.mobilesage.com mobilesage.com home of the In-Motion suite of products for Sage]
* [http://www.stn.uk.net STN]
* [http://www.sage.com Sage Global]
* [http://www.sage.co.uk Sage UK]
* [http://sagecrm.com SageCRM.com]
* [http://sagecrmtraining.blogspot.com Useful Customisation Information]