Comparison of CRM systems

Comparison of CRM systems

This article is a comparison of notable CRM systems.

Contents

General

Only stable releases are considered.


System Creator Last Stable Version Release Date License Implementation language(s) Server Operating System Database backend First Release Date
AddressTwo Nick Carter 2011 2011 SaaS ASP/VBScript Windows, Linux, Unix, Mac SQL Server 2008
Adempiere Jorg Janke GPLv2 Java Windows, Linux, Unix, Mac 2006
CiviCRM Dave Greenberg, Daniel Lobo, Michal Mach 4.0.7 October 19, 2011 GNU AGPL 3 PHP 5.2.x Cross-platform MySQL 2004
EpesiBIM Telaxus LLC 1.1.4 January 2011 MIT PHP 5.x Cross-platform MySQL, Postgres, AdoDB, others 2006
GNU Enterprise FSF GPLv3 Python Linux, Unix, Mac OS X, Windows Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files 2010}}
Dynamics CRM Microsoft 2011 02011-02-01 February 1, 2011 Commercial or SaaS .NET, ASP.NET Windows MS SQL 02003-01 January 2003
OpenERP OpenERP SA v6.0 2011 AGPLv3 Python Windows, Linux, Unix, Mac OS PostgreSQL 2005
OpenPro OpenPro Inc v6.3 02011 2011 Commercial or SaaS, MPL PHP Linux, Unix, Mac OS X, Windows My SQL, MS SQL, Oracle, IBM DB2 1998
SageCRM Sage Group v7.1 02010 2010 Commercial or SaaS ASP.NET Windows MS SQL  ?
Salesforce.com Marc Benioff Commercial APEX (Proprietary Language Java-like)  ?  ? 1999
SugarCRM John Roberts, Clint Oram, Jacob Taylor 6.1.2 GNU AGPL 3 PHP Cross-platform MySQL, Microsoft SQL Server, and Oracle ( Oracle only in Sugar Enterprise edition ) 2004
TeamWox MetaQuotes Software Corp. 1.0 02011-10 October 2011 Free for 10 users, Commercial or SaaS C++ Windows Firebird 02009 2009
Tracker PhaseWare 6.0.2.0 2011 Commercial or SaaS .NET Windows, Linux, Unix, Mac SQL Server 2006
Tryton Tryton GPLv3 Python Any that support python PostgresQL 2008
Vtiger CRM founder vtiger Public License 1.1 and SugarCRM Public License (SPL 1.1.2) PHP Cross-platform 2003
Workbooks.com Workbooks.com N/A 2011 SaaS Ruby on Rails Windows, Linux, Unix, Mac MySQL 2009
WebCRM WebCRM 2010 Commercial or SaaS ASP.NET Windows MS SQL 2006
System Creator Last Stable Version Release Date License Implementation language(s) Server Operating System Database backend First Release Date

Features

System Office Integration Multi Lingual Languages Supported Web-Based Time Tracking
AddressTwo via Google Docs No en Yes Yes
Adempiere  ?  ?  ?  ?
CiviCRM  ? Yes Yes Yes  ?
Microsoft Dynamics CRM Yes Yes Yes Yes Yes
EpesiBIM Any type of file attachmnents Yes cz, de, en, fr, lt, nl, pl, ro, ru, sc, sv Yes Yes
GNU Enterprise Yes Yes Yes Yes Yes
OpenPro Yes Yes Yes Yes Yes
OpenERP  ? Yes bg, de, en, es, fi, fr, hu, it, nl, pl, pt, pt-br, ru, tr, zh-cn Yes Yes
Opentaps  ?  ?  ?  ?  ?
SageCRM Yes Yes Yes Yes Yes
Salesforce.com Yes Yes  ? Yes Yes
Siebel  ?  ? Yes  ?  ?
SugarCRM If you use Exchange, Riva provides native support for Snow Leopard Mac iCal, Mail and Address Book and Microsoft Entourage for Mac.[1] Yes  ? Yes Yes
TeamWox Yes Yes en, ru Yes Yes
Tracker Yes No en Yes Yes
Tryton  ? Yes  ? No Yes
WebCRM Yes Yes en, de, dk, fi, se, nl, no Yes Yes
Vtiger CRM Office plugin also outlook. Yes Yes Yes  ?

See also

References

  1. ^ 11:06 PM (2010-04-10). "Real Mac OS X sync - Page 2 - SugarCRM Forums". Sugarcrm.com. http://www.sugarcrm.com/forums/showthread.php?t=9225&page=2. Retrieved 2010-06-05. 

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