Concursive — Concursive, until October 2007 named Centric CRM, is a software company located in Norfolk, Virginia that offers the open source ConcourseSuite product, a Customer Relationship Management application, and ConcourseConnect, a social software… … Wikipedia
OpenCRX — Infobox Software name = openCRX developer = [http://www.crixp.com/ CRIXP Corp.] released = 1st August 2004 operating system = Cross platform platform = Java/J2EE language = multilingual genre = Customer Relationship Management license = BSD… … Wikipedia
Michael Harvey (software executive) — Michael D. Harvey is EVP and CMO of Centric CRM and is a member of the board of directors for the Open Solutions Alliance. He lives in Norfolk, Virginia with his wife and two daughters.HistoryMichael Harvey was born in Seattle, Washington. He… … Wikipedia
Lead scoring — Algorithmic based profiling of leads in order to filter based on a set of predefined criteria.The practice is becoming increasingly popular in a world of web based server centric CRM software.An example of this would be generating a score for… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
SplendidCRM — Infobox Company company name=SplendidCRM company type=Private foundation=North Carolina 2005 location=Raleigh, North Carolina industry=CRM Software products= SplendidCRM Open Source, SplendidCRM Professional num employees= undisclosed developer … Wikipedia
Vendor Relationship Management — VRM, or Vendor Relationship Management, is the reciprocal of CRM or Customer Relationship Management. VRM describes a set of tools, technologies and services that help individuals go to market and manage relationships with vendors. In turn,… … Wikipedia
IBM Lotus Notes — Lotus Notes IBM Lotus Notes 8 default home screen Developer(s) IBM … Wikipedia
Product lifecycle management — (PLM) is the process of managing the entire lifecycle of a product from its conception, through design and manufacture, to service and disposal. [cite web title = About PLM publisher = CIMdata url = http://www.cimdata.com/PLM/aboutPLM.html ] PLM… … Wikipedia
Maintenance Resource Management (MRM) — training is an aircraft maintenance variant on Crew Resource Management (CRM). Although the term MRM was used for several years following CRM s introduction, the first governmental guidance for standardized MRM training and its team based safety… … Wikipedia
