Delaware North Companies

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Delaware North Companies is an American-based food service and hospitality company: [http://food-management.com/mag/fms_top_management_0908/] headquartered in Buffalo, N.Y. The company operates in the lodging, sporting, airport, gaming and entertainment industries. The company employs over 50,000 people worldwide and has over $2 billion in annual revenues.

Company History

Delaware North began in 1915 and has grown to one of the largest privately held companies in the United States. The company is owned and operated by Jeremy Jacobs who also owns the Boston Bruins and the arena in which the team plays, the TD Banknorth Garden. Jacobs is also a member of the U.S. Department of Commerce Travel and Tourism Board.

Operating Divisions

Delaware North Companies Sportservice provides concessions, premium dining, catering and retail services to sporting and entertainment venues in the United States and Canada. Today the company operates at over 50 venues including the homes of such franchises as the St. Louis Cardinals, Detroit Tigers, Buffalo Bills, Boston Celtics and Chicago Bears. Sportservice has been recognized for its culinary advances and PETA friendly menus: [http://www.marketwire.com/press-release/Delaware-North-Companies-764738.html] . Sportservice is the company responsible for the creation of Secret Stadium Sauce, a popular condiment mostly associated with Milwaukee.: [http://www.scoreboardgourmet.com/2008/05/baseball-food-honors-go-to-delaware-north-sportservice.html]

Delaware North Companies Gaming & Entertainment is a gaming and racing operations company that focuses on racing venues that offer video gaming machines, poker rooms, table games, restaurants, retail shops and hotels. The company operates more than 10,000 video gaming machines in such places as New York, Arizona, Florida and West Virginia.

Delaware North Companies International provides food service and hospitality to international sporting and entertainment venues including Wembley Stadium,: [http://www.highbeam.com/doc/1G1-92350306.html] Emirates Stadium and the Australian Open tennis tournament: [http://www.vmware.com/pdf/delaware_north.pdf] .

Delaware North Companies Parks & Resorts was founded in 1992 following the company’s winning bid for all concessions at: [http://www.yosemitepark.com/AboutUs.aspx] Yosemite National Park. The company now operates at other venues including Grand Canyon, Niagara Falls State Park, Kennedy Space Center Visitor Complex and Gideon Putnam Resort (among others). The company prides itself on its sustainability program, GreenPath^©.

Delaware North Companies Travel Hospitality Services operates food, beverage and retail at airports and toll plazas throughout the United States. The company operates at such venues as Los Angeles International Airport, Nashville International Airport and Detroit Metro Airport. The company recently opened the first-ever Sports Illustrated retail store: [http://www.sportsbusinessdaily.com/index.cfm?fuseaction=sbd.main&ArticleID=124013] at Detroit Metro Airport’s new North Terminal: [http://www.freep.com/apps/pbcs.dll/article?AID=/20080917/BUSINESS06/809170397/1001] in September of 2008. Delaware North also recently unveiled uWink technology which helps make it easier for international travelers at Ft. Lauderdale Airport: [http://www.airportbusiness.com/online/article.jsp?siteSection=1&id=22846] .

As the owner and operator of TD Banknorth Garden, Delaware North Companies Boston serves the venues more than 2.5 million visitors each year. The stadium is home to the Boston Bruins and Boston Celtics.

COMPANY LEADERSHIP"Italic text"

Jeremy M. Jacobs Sr.Chairman & Chief Executive Officer

Jeremy M. Jacobs Jr.Executive Vice President

Louis M. JacobsExecutive Vice President

Charles M. JacobsExecutive Vice President – Boston Bruins/Delaware North

Charles E. Moran Jr.President & Chief Operating Officer

Karen L. KempChief Financial Officer

Dennis J. SzefelChief Administrative Officer: [http://www.delawarenorth.com/pdf/annualreport2007.pdf]

Achievements

* In 2002 Delaware North Companies won the travel industrial association Odyessey Award In Environmental Programs.
* In 2003 Delaware North Companies won the Environmental Achievement Award from the US Department of the Interior.
* In 2006 Delaware North Companies mobilised the Catering Operations at the Arsenal Emirates Stadium. In the 2007 survey of Arsenal Independent Supporters Association 80.8% of the Arsenal fans surveyed (1554 individuals polled) thought the catering facilities at The Arsenal Stadium did not offer good value for money.
* In 2007 Delaware North Companies opened the Catering Operations at the new English National Stadium, Wembley Stadium. [http://www.delawarenorth.com/features/spring06/annualReport.pdf]
* Numerous operations are ISO 14001 certified -- the highest business environmental certification a company can receive.

References

2. http://www.freep.com/apps/pbcs.dll/article?AID=/20080917/BUSINESS06/809170397/10013. http://food-management.com/mag/fms_top_management_0908/4. http://www.yosemitepark.com/AboutUs.aspx5. http://www.airportbusiness.com/online/article.jsp?siteSection=1&id=228466. http://www.highbeam.com/doc/1G1-92350306.html7. http://www.airportbusiness.com/online/article.jsp?siteSection=1&id=228468. http://www.marketwire.com/press-release/Delaware-North-Companies-764738.html9. http://www.delawarenorth.com/pdf/annualreport2007.pdfhttp://www.scoreboardgourmet.com/2008/05/baseball-food-honors-go-to-delaware-north-sportservice.html

External links

* [http://www.delawarenorth.com/ Delaware North Companies website]
* [http://www.delawarenorth.com.au/ Delaware North Companies International website]
* [http://www.yosemitepark.com]
* [http://www.kscvc.com]