Consumer Credit Counselling Service

Consumer Credit Counselling Service
CCCSlogo.png

The Consumer Credit Counselling Service (CCCS) is a debt charity registered in the United Kingdom. The organisation offers debt counselling and money management and can be contacted through its freephone telephone helpline[1] or online through CCCS Debt Remedy, its online debt counselling tool.[2]

Its chairman is Lord Stevenson of Balmacara.[3] The chief executive of the charity is Gordon Bell.

Contents

History

The charity was founded in 1993 when Vic Ware OBE and Malcolm Hurlston introduced CCCS to the UK via a pilot scheme based in Leeds.[4][5]

The introduction of debt counselling over the telephone proved to be a success and CCCS expanded throughout the late 1990s and early 2000s.

Continuing to grow, the CCCS helpline received 335,323 calls in 2009, a 25 percent increase over the number of calls in 2008. Over 150,000 people sought help online via CCCS's Debt Remedy service, almost two-thirds more than in 2008 and over double the number using this service in 2007.[6]

Recent developments include the launch of a free equity release advice service.[7]

Locations

The charity's head office is in Leeds, England. There are also centres in Glasgow, Cardiff, Newcastle, Birmingham, Chester, Halifax, Eastbourne, Nottingham and Limavady, Northern Ireland.

Funding

The charity provides impartial telephone and online help, and on-going support, for UK citizens with unmanageable debt. CCCS is funded by voluntary contributions from the credit industry,[8] such as Lloyds TSB, Barclays and HSBC.[9] In the most recently published report they made no investment gain from their charity work.[10] The charity has been successful over recent years to become the leading debt advice charity, managing unsecured debt worth £3.58bn.[11]

References

  1. ^ http://www.timesonline.co.uk/tol/money/borrowing/article7112903.ece
  2. ^ http://www.channel4.com/news/articles/business_money/rise+in+seeking+debt+advice+online/3642837
  3. ^ http://www.independent.co.uk/money/spend-save/simon-read-why-it-never-pays-to-hide-your-debts-from-your-family-1952836.html
  4. ^ http://www.parliament.the-stationery-office.co.uk/pa/cm200304/cmselect/cmtreasy/125/125we40.htm
  5. ^ http://www.mmc.gov.uk/inquiries/completed/2006/storecard/pdf/initial_subs_consumers_fcc.pdf
  6. ^ http://news.scotsman.com/uk/Debt-charity-can39t-help-third.6150867.jp
  7. ^ http://www.thisismoney.co.uk/mortgages-and-homes/article.html?in_article_id=497829&in_page_id=8&position=moretopstories
  8. ^ http://www.cccs.co.uk/Corporate/Supporters.aspx
  9. ^ http://www.thisismoney.co.uk/30-second-guides/article.html?in_article_id=416753&in_page_id=53611
  10. ^ http://www.charity-commission.gov.uk/SHOWCHARITY/RegisterOfCharities/CharityWithPartB.aspx?RegisteredCharityNumber=1016630&SubsidiaryNumber=0
  11. ^ http://www.cccs.co.uk/Portals/0/Documents/media/reports/statisticsyearbooks/stats-yearbook-2010.pdf (page 23)

External links


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