Nixle

Nixle
Nixle, LLC.
Type Private
Industry Government Relations
Founded 2007
Headquarters San Francisco, California
Key people Eric Liu, CEO
Craig Mitnick, Co-Founder[1][2][3][4][5][6]
Scott Mason, Chairman
Website http://www.nixle.com

Nixle is a privately held U.S. corporation that offers both free and paid notification services for local police departments, county emergency management offices, municipal governments and their agencies. Their publishing service allows verified government agencies to send messages to local residents via phone, email and web. Information is delivered almost instantly to geographically targeted consumers. In 2011, Nixle served in excess of 4,600 government agencies and organizations in all 50 states.

Nixle was founded in 2007 by Firas Emachah and Craig Mitnick.[7][8][9][10][11][12]

Contents

History

In June of 2008, Nixle partnered with the non-profit organization NLETS, a computer-based message switching system that links together all local, state and federal law enforcement agencies throughout the United States.

Under the relationship, NLETS houses Nixle servers in their secure facilities and integrates Nixle technology into their network.[13]

Nixle tested its technology in the winter of 2008 in Chula Vista, California. The test included publishers from the Chula Vista Police Department, Communications Department and various other Chula Vista municipal agencies. After the 45 day test, the City of Chula Vista formally became the first municipality to adopt the Nixle platform. [14][15]

In the Spring of 2009, agencies in eight states tested the new communication platform. 20 municipalities in California gained secure access to the service for testing, including Beverly Hills, Pasadena, Napa, San Diego, Sonoma, National City, Escondido[16][17] and Walnut Creek.

Shortly thereafter, Nixle partnered with VeriSign's Messaging and Mobile Media division (now a Syniverse division). Syniverse provides Nixle users with short message services (SMS), or text messaging. [18]

After its partnerships with NLETS, VeriSign, and other firms,[19] Nixle began offering its service to agencies nationwide. By the summer of 2010, Los Angeles, Baltimore, Chicago, Virginia Beach, Minneapolis, and another 4600 other cities in all 50 states had adopted the program. [20]

Case studies

Nixle's public safety alerts have reached residents and communities across the country.

Chula Vista missing woman

A senior citizen went out to check the mail and never came back in. Her husband, worried about her recent episodes, called police. CVPD issued the first of two Alert messages, asking folks to keep an eye out for a disoriented elderly woman wearing yellow shorts. The message was sent within a ½ mile of her home. 45 minutes later, CVPD sent a follow-up message with a complete description of the woman and a picture, widening out the message distribution area to 2.5 miles. A citizen received the message and saw the woman, allowing CVPD to bring her home safely.[21]

Civilian tips result in fewer fugitives

1,062 tips were received in 2009 by Amarillo Crime stoppers which resulted in the apprehension of 44 of the 48 fugitives highlighted by the program, as well as a 126 total fugitive arrests.

Cpl Sean Slover stated that Crimestoppers is working with the online crime-notification program Nixle for dissemination information about crimes and wanted fugitives to subscribers. The city of Amarillo uses the free service to notify citizens about crimes, fugitives, and emergency situations.

County Sherriff Brian Thomas says "it's an awesome tool...It's a way for citizens to get involved without getting involved. You have a lot of people in the community that want to help but they're afraid to get involved. This gives them that avenue to do that."[22]

Hocking College recommends that students use Nixle services

After a mysterious, racially-charged death threat was scrawled on a college bathroom, frightened students turned to Dr. Ron Erickson, president of Hocking College in Ohio.

In order to keep the students safe, Dr. Erickson strongly encouraged students to register for Nixle Alerts, which sends messages directly to their emails or cell phones[23] [24]

Good samaritans

Nixle Alert helped Chatham Township police identify the "good samaritans" who responded to the fatal fire that occurred Monday April 12th, 2010.[25]

Tips from Nixle allow St. Paul police arrest graffiti vandals

Residents using Nixle were connected to the St. Paul police department and led the authorities to the arrest of graffiti suspects. "Police are now using Nixle to build their case against these taggers and others arrested earlier."[26]

Graffiti artists hit the citizens' organization building with the words 'RIOT' spray painted on the side of the building.

Since December 2009, the taggers have vandalized dozens of homes, garages, and vehicles in St. Paul causing thousands of dollars in damage.[27]

Nixle helps police nab fugitive

With the help of a Nixle subscriber, Amarillo Police captured fugitive Adam Yeager, wanted for aggravated robbery and probation violation.

A Nixle subscriber saw the suspect at the Westgate Mall and police were able to locate and apprehend Yeager based on the tip.[28]

Missing 5-year old girl found

In Sioux County, IA, resident Trevor Schelling received a Nixle alert of a missing 5-year old girl. While driving in Hull, IA, Schelling spotted the little girl and called the Sheriff's office. The child was lost about a half mile from home. She was safe and returned to her mother.

Sioux County Sheriff Altena said that "missing children are always a very scary situation for everybody. It's great to have more tools, like Nixle, that can be used in situations like this. The program worked exactly as it was supposed to-the Nixle report of a missing child was put out; a citizen received it on a cell phone text message, saw the child and called 911. We're very thankful for people like Mr. Schelling."[29]

Fayetteville's most wanted arrested

The Fayetteville North Carolina Police Department sent out an alert to its residents about William Bruce Clark, a criminal wanted for armed robbery. Soon after the alert was sent the police got a call from some Fayetteville residents. Police responded quickly and apprehended Clark.

On June 9 2010, the Fayettville police sent out another alert regarding Willie Joseph Webb Jr., who is wanted for a number of crimes including assault with a deadly weapon and statutory rape.[30]

Suspect caught minutes after police alert

In Reedsburg Wisconsin a man charged with lewd behavior was apprehended almost immediately after a Nixle alert was sent out to local residents by police department. Upon arresting Gordon Fitzpatrick, the man charged with exposing himself to three businesses in the summer of 2010, Police Chief Tim Becker stated that Nixle "is free service that is obviously very useful."[31]

Security

Nixle's servers are all located at NLETS, providing added security from would-be-hackers. This enables local police departments nationwide to send immediate alerts and advisories using their secure police terminals.

Nixle does not access Nlets' law enforcement information, they access their infrastructure. Nixle is designed on an emergency-grade platform hosted directly at the Nlets data center in Phoenix, Arizona, which features an on-site diesel generator for power failover, a Cisco firewall system and highly secured and tightly regulated physical access to the facility. Nixle's partnership with Nlets allows Nixle to provide access to police and fire agencies across the United States on their private network in their vehicle or handhelds without internet access.

Geographic targeting

Nixle's technology platform creates a database of community information that builds upon itself. As municipal and community oriented groups push out their location-specific information directly to communities, the system also archives. This creates the foundation for databases of local news and information.

Information is disseminated to any point or address in a desired geographic area. This technology is also available to consumers.

Municipal wire

The municipal wire delivers information exclusively from public safety agencies and municipal governments. Advertising and other sets of information are not comingled within the Municipal wire so as not to diminish the integrity of public safety and government information.

Secure group text messaging

Nixle's Private Messaging application allows agencies and organizations to use the same trusted Nixle platform for public messaging to communicate internally via private groups. Agencies and organizations can define custom groups and use mobile phone texts messages (SMS) to keep group members up-to-date with real-time messages on mobile phones. Nixle's Private Messaging application will be rolled out at the multi-nation/multi-agency G-20 Summit in Pittsburgh in September 2009.

Near time position targeting

In January 2011, Nixle released an iPhone application[32] which periodically updates a user's location in its system. This potentially allows for greater hyperlocality of messages, particularly in relation to users entering their home or business address. While only a tiny fraction of mobile phones are iPhones that support background location updates, it's a notable step toward achieving the company's vision of being a hyperlocal, real-time messaging platform.

References

  1. ^ [www.digitalcommunities.com/.../Nixle-CEO-Craig-Mitnick-Talks-About.html "Nixle CEO Craig Mitnick Talks About His Twitter Alternative"]. www.digitalcommunities.com/.../Nixle-CEO-Craig-Mitnick-Talks-About.html. Retrieved 2011-01-03. 
  2. ^ "Community Alert - Nixle - Charter Township of Meridian". http://www.meridian.mi.us/index.asp?Type=B_BASIC&SEC=%7B66DED703-70F1-4D7D-B3EE-FF33CA7CEB93%7D. Retrieved 2011-01-03. 
  3. ^ [www.cityofbrysontexas.com/PDF/Nixie%20Press%20Release.pdf "Nixie Press Release NEWS RELEASE Contact: Mitchell Davenport FOR..."]. www.cityofbrysontexas.com/PDF/Nixie%20Press%20Release.pdf. Retrieved 2011-01-03. 
  4. ^ [www.cityofharvard.org/depts/NixelPressRelease.pdf "MicrosoftWord - NixelPressRelease"]. www.cityofharvard.org/depts/NixelPressRelease.pdf. Retrieved 2011-01-03. 
  5. ^ [www.nixle.com/images/media_kit/NixleMediaKit.pdf "Media Kit"]. www.nixle.com/images/media_kit/NixleMediaKit.pdf. Retrieved 2011-01-03. 
  6. ^ [www.msnbc.msn.com/.../technology_and_science-tech_and_gadgets "Catching criminals - in 140 characters or less - Technology..."]. www.msnbc.msn.com/.../technology_and_science-tech_and_gadgets. Retrieved 2011-01-03. 
  7. ^ [www.digitalcommunities.com/.../Nixle-CEO-Craig-Mitnick-Talks-About.html "Nixle CEO Craig Mitnick Talks About His Twitter Alternative"]. www.digitalcommunities.com/.../Nixle-CEO-Craig-Mitnick-Talks-About.html. Retrieved 2011-01-03. 
  8. ^ "Community Alert - Nixle - Charter Township of Meridian". http://www.meridian.mi.us/index.asp?Type=B_BASIC&SEC=%7B66DED703-70F1-4D7D-B3EE-FF33CA7CEB93%7D. Retrieved 2011-01-03. 
  9. ^ [www.cityofbrysontexas.com/PDF/Nixie%20Press%20Release.pdf "Nixie Press Release NEWS RELEASE Contact: Mitchell Davenport FOR..."]. www.cityofbrysontexas.com/PDF/Nixie%20Press%20Release.pdf. Retrieved 2011-01-03. 
  10. ^ [www.cityofharvard.org/depts/NixelPressRelease.pdf "MicrosoftWord - NixelPressRelease"]. www.cityofharvard.org/depts/NixelPressRelease.pdf. Retrieved 2011-01-03. 
  11. ^ [www.nixle.com/images/media_kit/NixleMediaKit.pdf "Media Kit"]. www.nixle.com/images/media_kit/NixleMediaKit.pdf. Retrieved 2011-01-03. 
  12. ^ [www.msnbc.msn.com/.../technology_and_science-tech_and_gadgets "Catching criminals - in 140 characters or less - Technology..."]. www.msnbc.msn.com/.../technology_and_science-tech_and_gadgets. Retrieved 2011-01-03. 
  13. ^ "PARTNERSHIPS". http://www.nlets.org/strategicpartnerList.aspx. Retrieved 2009-09-22. 
  14. ^ December 16, 2008 "CVPD partners with Nixle to beta test new public notification software system.". http://www.chulavistaca.gov/city_Services/Public_Safety/Police_Department/News/details.asp?NewsID=1295. Retrieved 2009-03-27. 
  15. ^ March 23, 2009 "CVPD Using E-Mail and Texts to Communicate With Public.". http://www.kpbs.org/news/local;id=14170. Retrieved 2009-03-31. [dead link]
  16. ^ March 31, 2009 "TECH: Message service coming to Escondido.". http://www.nctimes.com/articles/2009/03/31/business/doc49d27d48b6ea0300504097.txt. Retrieved 2009-03-31. 
  17. ^ March 31, 2009 "COMMUNITY NOTIFICATION SYSTEM". http://www.ci.escondido.ca.us/police/nixle/index.html. Retrieved 2009-03-31. 
  18. ^ March 24, 2009 "Nixle and VeriSign Messaging and Mobile Media Enable Police and Municipal Governments...". Reuters. 2009-03-24. http://www.reuters.com/article/pressRelease/idUS216986+24-Mar-2009+PRN20090324. Retrieved 2009-09-22. 
  19. ^ 2009 "Hillard Heintze - Alliance Partners". http://www.hillardheintze.com/alliances.php. Retrieved 2009-09-23. 
  20. ^ October 22, 2009 "Nixle, Inc. Provides Business Update". http://bx.businessweek.com/real-time-web/view?url=http%3A%2F%2Fc.moreover.com%2Fclick%2Fhere.pl%3Fr2282951724%26f%3D9791. Retrieved 2009-11-23. 
  21. ^ May 8, 2009 Key, Peter (2009-05-11). "Nixle software pinpoints geographical areas for messaging - Philadelphia Business Journal". http://philadelphia.bizjournals.com/philadelphia/stories/2009/05/11/story11.html. Retrieved 2009-09-29. 
  22. ^ March 29, 2010 "Tips Result in Fewer Fugitives". http://www.amarillo.com/stories/032910/new_news5.shtml. Retrieved 2010-04-18. 
  23. ^ January 28th 2010 Sheridan, Michael (2010-01-28). "Death threat looms over Ohio College; black students fearful of possible Feb. 2 murder spree". Daily News (New York). http://www.nydailynews.com/news/national/2010/01/28/2010-01-28_death_threat_looms_over_ohio_college_black_students_fearful_of_feb_2_murder_spre.html. Retrieved 2010-04-18. 
  24. ^ January 26, 2010 "Dr. Erickson - Message to Community - 01.26.10". http://www.youtube.com/watch?v=WhRZDpn7oA8. Retrieved 2010-04-18. 
  25. ^ April 15, 2010 "Police find good Samaritans, advise on disposing gasoline". http://madison.injersey.com/2010/04/15/police-find-good-samaritans-advise-on-disposing-gasoline. Retrieved 2010-04-18. 
  26. ^ "Social networking tags taggers in St. Paul". http://staging.kare11.com/news/news_article.aspx?storyid=837362&catid=391. Retrieved 2010-04-18. 
  27. ^ "Social networking tags taggers in St. Paul". http://link.brightcove.com/services/player/bcpid35036491001?bctid=62553380001. Retrieved 2010-04-18. 
  28. ^ November 30, 2009 "Nixle helps police nab fugitive". http://www.connectamarillo.com/news/story.aspx?id=383634. Retrieved 2010-04-18. 
  29. ^ December 14, 2009 "Alert system helps law enforcement warn and inform community". http://www.siouxcityjournal.com/news/local/article_e0eb0eea-ccdc-5c1d-b49b-38c94b8367e6.html. Retrieved 2010-04-18. 
  30. ^ June 10, 2010 "'Bluelight Special' nabs Fayettville's most wanted". http://www.wral.com/news/local/story/7760951. Retrieved 2010-06-14. 
  31. ^ August 21, 2010 "Suspect caught minutes after Reedsburg police send alert". http://host.madison.com/wsj/news/local/crime_and_courts/article_fbe4f1ca-ad92-11df-9f7d-001cc4c03286.html. Retrieved 2010-8-30. 
  32. ^ iPhone Application

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