Citizen's Charter

Citizen's Charter

The Citizen's Charter was a British political initiative launched by the then Prime Minister, John Major, on 22 July 1991, less than a year into his premiership.[1]

It aimed to improve public services in the UK by:

  • Making administration accountable and citizen friendly.
  • Ensuring transparency and the right to information.
  • Taking measures to cleanse and motivate civil service.
  • Adopting a stakeholder approach.
  • Saving time of both executant and the clientele

One part of the initiative was the granting of "Charter Marks" to those public bodies meeting defined standards.

Sources

citizen charter is one of those human who has the permission to declare the issues.

References

  1. ^ For details about John Major, see the official Number 10 Downing Street web site.



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