Night service

Night service

In general, a night service is any service that operates at night, such as a night-time public transport service or a 24-hour telephone support service.

Night service in particular is also a feature of private branch exchanges and business telephone systems, whereby for a set period during the day (usually those hours outside of normal office or work hours, when normal operator services are not provided), incoming calls are automatically redirected by the switchboard to particular telephones or other equipment (such as an answering machine, auto attendant, voice mail system, or the duty station of a night watchman).

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  • night service —    Calls usually directed to the attendant are routed to preselected station lines within a PBX system. Routes can be assigned on a flexible basis by the attendant and remain in effect until changed.    Also called fixed night service …   IT glossary of terms, acronyms and abbreviations

  • flexible night service —    The ability of the attendant to change night service assignments associated with extensions or hunt groups. See also night service …   IT glossary of terms, acronyms and abbreviations

  • fixed night service —    See also night service …   IT glossary of terms, acronyms and abbreviations

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