Norwegian Consumer Ombudsman

Norwegian Consumer Ombudsman

The Norwegian Consumer Ombudsman (Norwegian: Forbrukerombudet) is a government-appointed ombudsman in Norway for consumer affairs.

The office was established in 1973 with Inger Louise Valle as the first holder. The office of the consumer ombudsman sees to it that the marketing of goods and services is done in accordance with marketing law. The ombudsman handles more than 7,000 cases each year, both on its own initiative and stemming from complaints from consumer and business-holders. Decisions by the ombudsman can be appealed to the Norwegian market council.

Bjørn Erik Thon led the office of the Consumer Ombudsman from 2000 to 2010.

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