- Referral economy
Referral economy is a phrase used to describe the enhanced sales impact of consumers receiving a referral or recommendation from 'like-minded' consumers. The referral economy is particularly prevalent on the web via niche blogs, social networking sites, and review sites like
Trip Advisor , where users recommend items to other users. Because these recommendations take place on the web, the perception is that these users are 'genuine' and the recommendation is non-commercial and an honest opinion. Therefore the recommendation has a higher perceived value. Many advertising agencies have launchedword-of-mouth marketing departments designed to create viral campaigns, via the web, or via 'sneezing' campaigns. SneezingAstroturfing is a synonym for sneezing.] is a neologism used to describe the attention grabbing behavior of agencies who go out to consumer environments and talk loudly about how great a brand or item is - in order to be overheard. Sites likeOSOYOU.COM andKaboodle aim to tap into the referral economy and drive purchase through users personal recommendation.References
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