Lincoln Towing Service

Infobox_Company
company_name = Lincoln Towing Service
company_
company_type = Private
company_slogan =
foundation =
location = Chicago, Illinois, USA
key_people =
industry = Towing
products =
revenue =
operating_income =
net_income =
homepage = [http://www.lincolntowing.com/ www.lincolntowing.com]

Lincoln Towing Service is the DBA name of Protective Parking Corporation,cite web|url=http://www.icc.illinois.gov/downloads/public/mc/relocationtowinglist%5B1%5D.doc|accessdate=2007-09-22|title=LICENSED RELOCATION TOWING COMPANY LISTING|publisher=Illinois Commerce Commission] one of the largest towing services in Chicago, Illinois.cite web|url=http://www.chicagotows.com/towing_companies/|accessdate=2007-08-21|publisher=Chicago Tribune Web Edition|work=Chicagotows.com|title=Number or tows (by towing company)] The primary business location is at 4882 N. Clark Street, in the Uptown community area of Chicago in Cook County, Illinois, United States with a second location at 4601 W. Armitage Avenue. The company was founded by Ross Cascio. Cascio sold the company on January 20 1981.cite news | last = Greene | first = Bob | authorlink = Bob Greene | title = 'Lincoln Park Pirate' Singing a New Tune | work = Chicago Tribune | pages = E1 | date = 1984-11-19 | accessdate = 2007-08-15] The firm became controversial in the late 1960s and 1970s, with Chicago Daily News columnist Mike Royko publishing several articles on Cascio's alleged strong-arm tactics, Aldermanic candidate Dick Simpson making the firm a campaign issue, and folk singer Steve Goodman writing a song about the firm.cite book | last = Ciccone| first = F. Richard | title = Royko: A Life in Print | url = http://books.google.com/books?id=koffneZjvcoC&pg=PA129&lpg=PA129&dq=Royko+%22Ross+Cascio%22&source=web&ots=2kNjGzV2a_&sig=72dij6h_RzJ3cP0Jr5L_FhpKdUc&hl=en#PPA129,M1| pages = 129-131 | date = | accessdate = 2008-06-03]

The company describes itself as relocators who protect property owners from illegal parkers on parking lots with contracts for the company's services. Its business is parking enforcement, and the company does not provide roadside assistance.cite web|url=http://www.lincolntowing.com/services.html|title=Lincoln Towing Service (Services)|accessdate=2007-08-15|publisher=lincolntowing.com] The company, its relocators and its dispatchers are regulated and licensed by the Illinois Commerce Commission.

Business

Lincoln uses state of the art technology including satellite tracking to provide towing services for landlords with tenant parking problems and for commercial property owners with similar problems. The primary business is removing unauthorized vehicles from parking spaces. The business claims the largest fleet of wheel-lift and flatbed towing vehicles in Chicago. The business model is such that towing companies engage in exclusive towing contracts for properties and collect fees from owners of unauthorized vehicles that have been towed. However, the company also provides vehicle repossession services and parking lot management services which include snow removal, pot hole patching, stripping, and complete parking lot construction.cite web|url=http://www.lincolntowing.com|title=Lincoln Towing Service (Home)|accessdate=2007-08-15|publisher=lincolntowing.com] As a private company enforcing private property parking, the company does not issue parking tickets in addition to charging for towing and storage, unlike the City of Chicago does for parking in tow zones. It has towed over 30,000 unauthorized parked cars since September 5 2005, which makes it Chicago's leading relocator.

Towing is a business regulated by the Illinois Commerce Commission and specifically by the Illinois Commercial Relocation of Tresapassing Vehicles Law. These laws are found under Chapter 625 of the Illinois Consolidated Statutes at Title 5/Chapter 18A and Chapter 92 of the Illinois Administrative Code: Part 1710. [cite web|url=http://www.ilga.gov/legislation/ilcs/ilcs4.asp?DocName=062500050HCh%2E+18a&ActID=1815&ChapAct=625%26nbsp%3BILCS%26nbsp%3B5%2F&ChapterID=49&ChapterName=VEHICLES&SectionID=28836&SeqStart=146500000&SeqEnd=150500000&ActName=Illinois+Vehicle+Code%2E|accessdate= 2007-09-22|title=Illinois Compiled Statutes: (625 ILCS 5/) Illinois Vehicle Code|publisher=Illinois General Assembly] [cite web|url=http://www.ilga.gov/commission/jcar/admincode/092/09201710sections.html|title=Administrative Code TITLE 92: CHAPTER III: SUBCHAPTER d: PART 1710 RELOCATION TOWING|publisher=Joint Committee on Administrative Rules|accessdate=2007-09-22] This law regulates the activities of companies that tow unauthorized vehicles from private property in Cook, Will, Kane, DuPage, and Winnebago counties. This law does not affect the towing of cars parked on public streets, companies who provide roadside assistance-related towing, companies involved in repossession, or vehicles towed at the direction of local enforcement authorities.cite web|url=http://www.icc.illinois.gov/downloads/public/mc/040715tow.pdf|accessdate=2007-09-22|title=Consumer Guide to Towing Regulations for Cook, Will, Kane, DuPage and Winnebago Counties|publisher=Illinois Commerce Commission]

Controversies

Starting in 1967, Chicago Daily News columnist Mike Royko wrote a series of articles about Cascio, that continued for over a decade. Royko claimed that "to intimidate those who objected, Cascio hung bats, blackjacks, chains and other pacifiers on his office wall. If a person tried to escape with his own car, Cascio's men would dance on his chest." Cascio sued Royko twice, but lost both suits.

As early as 1968, complaints were lodged against Lincoln Towing Service claiming that the company was towing cars without legal standing and threatening people who tried to reclaim automobiles without paying. [cite news | title = Action Express | work = Chicago Tribune | pages = A1 | date = 1968-11-21 | accessdate = 2007-08-14] cite news | last = Sneed | first = Michael | authorlink = Michael Sneed | title = Towing Cars May Be Lousy Job, but I Like It: Ross Cascio | work = Chicago Tribune | pages = A10 | date = 1971-02-22 | accessdate = 2007-08-14]

In 1971, the company became an issue during the 44th Ward aldermanic race. James Kargman, one of the candidates, called for a campaign to "hit Cascio in the pocketbook--where it hurts." Kargman worked to encourage several local businesses to cancel contracts with Lincoln Towing Service. In an interview, Cascio commented, "Most of these firms that canceled have informed me they'd be back after the aldermanic elections are over and the heat is off." Shortly after the aldermanic race, a mob of 300 people attacked a Lincoln Towing employee who was removing a car from a parking lot.cite news | last = Crews | first = Stephen | authorlink = Stephen Crews | title = 300 Flight to Bar Car Towing; Cascio Firm Loses in Short Haul | work = Chicago Tribune | pages = 7 | date = 1971-05-02 | accessdate = 2007-08-14]

The Chicago City Council debated taking actions against the firm.

In 1972, Chicago folk singer Steve Goodman wrote the song "Lincoln Park Pirates" about Lincoln Towing Service. Although he originally only performed the song in Chicago, he was eventually convinced that the sentiments of the song were recognizable outside Chicago.cite book | last = Eals | first = Clay | authorlink = Clay Eals | title = Steve Goodman: Facing the Music | publisher = ECW Press | date = 2007 | location = Toronto | isbn =978-1550227321.] Although initially Chicago stations would not play the song with Ross Cascio's name in it for fear of lawsuits, eventually it became known that Cascio was proud of the song and airplay followed.

In 1992, the firm, then headed by Steve Mash, was charged with possession of stolen vehicles after detectives witnessed the company's employees tow a car and the next day witnessed employees strip the car and transfer the materials to a scrap metal recycling company. [cite news | title = Auto towing giant charged with theft | work = Chicago Tribune | pages = 3 | date = 1992-08-03 | accessdate = 2007-08-14] The company and Mash were acquitted of the charges. [cite news | title = Tow Firm Owner Acquitted in Thefts | work = Chicago Tribune | pages = 3 | date = 1993-07-22 | accessdate = 2007-08-14]

According to Illinois Commerce Commission Police Commander Craig Baner, Lincoln Towing Service had 2078 complaints from 2000-2005. However, with the volume of business the towing service conducts, the complaint rates are comparable with other towing companies in Illinois. During the same period, Lincoln Towing issued 139 full refunds, a percentage which Baner says the towing service compares with other companies.cite news | last = Yates | first = Jon| authorlink = Jon Yates | title = Towing firm has another very unsatisfied customer | work = Chicago Tribune | pages = 7 | date = 2006-03-22 | accessdate = 2007-08-14]

As badly maligned as relocators are in general and as Lincoln Towing is specifically, the company does not charge the full state allowance for towing incidences. The Illinois Commerce Commission authorized a $170/tow and $40/day storage rate in June 2007 and they only claimed to charge $150 and $37 for the first year after the authorized increase. In June 2008, they charged $170.00 dollars for a tow and $40.00 dollars per day for storage, according to the sign posted at 4833 N. Broadway, Chicago.

References