- Inmac
Inmac (International Microcomputer Accessories Corporation), which became a publicly-traded company, was founded in
1975 in Silicon Valley. The company was first listed on theNASDAQ in1987 and later merged withMicroWarehouse in1994 .Inmac was founded by
Ken Eldred andJim Willenborg , who met while in the MBA program atStanford Business School . With $5,000 and a grocery bag full of connector parts, Eldred and Willenborg set out to serve minicomputer owners by mail order. After being turned down byventure capitalists , they raised $50,000 from friends and family. Thisbootstrapping meant the company remained closely held by the founders. The company was quickly profitable, and no additional funding was required until Inmac went public. ["God Is at Work" by Ken Eldred (Regal Books, 2005). " [http://www.godisatwork.org God Is at Work] "]Inmac was the first company to sell computer-related products and accessories via direct-mail catalogs. From its initial Palo Alto, California location, Inmac expanded internationally to
England (1980),Germany (1981),Sweden (1982),France (1982)the Netherlands (1984),Canada (1985)Italy (1988), andJapan (1990). By1989 , Inmac was publishing 35 million catalogs in eight different languages, as international sales accounted for more than half the company's revenue. [DM History " [http://www.e-sgh.pl/cia/DMhisotry.doc DM History] "] When the company was sold toMicroWarehouse in1994 , it had 1,500 employees and annual revenue over $400 million.Inmac instituted a number of trend-setting practices including customer calls being answered on the first ring. All items carried a one-year no-hassle return policy and a two-year minimum product performance guarantee. At all locations around the world, typically 95% of orders received by 5pm were shipped that same day most often for next day receipt. Within certain areas, deliveries would be made within six hours.
In 2005, french subsidiary, Inmac France have been sold to the french retailer Wstore and became Inmac Wstore [Historique inmac wstore " [http://www.inmac-wstore.com] "]
References
Wikimedia Foundation. 2010.