Service Network — A Service Network is a collection of people and information brought together on the internet to provide a specific service or achieve a common business objective. It is an evolving extension of service systems and applies Enterprise 2.0… … Wikipedia
Service system — A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment … Wikipedia
Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… … Wikipedia
Service assurance — Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre defined service quality level for an optimal subscriber… … Wikipedia
Service-oriented modeling — cite book |last=Bell |first=Michael|title=Service Oriented Modeling: Service Analysis, Design, and Architecture|year= 2008 |publisher=Wiley Sons|isbn=978 0 470 14111 3 |chapter=Introduction to Service Oriented Modeling] is a software development… … Wikipedia
Service — can refer to: * Selfless service, * Public services, services carried out with the aim of providing a public good * Service (economics), the non material equivalent of a good in economics and marketing * Service (music), musical settings for… … Wikipedia
Service Modeling Language — (SML) is a pair of XML based specifications by leading information technology companies that define a set of XML instance document extensions for expressing links between elements, a set of XML Schema extensions for constraining those links, and… … Wikipedia
Service Oriented Infrastructure — or SOI ( [pronounced sō i or es ō i ] ) is a system for describing IT infrastructure as a service. The underlying principles go back to, among others, Mainframe and LDAP technologies, but SOI provides a framework or mindset making business… … Wikipedia
Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… … Wikipedia
Service oriented provisioning — (abbreviated SOP) is a technology concept developed during the early 2000s to curb the hyper competition developing in the WISP and ISP space. Definition The capability of defining and working with services instead of on/off internet access or… … Wikipedia