Quality filter mapping

Quality filter mapping

Quality Filter Mapping is part of the Value Stream Mapping [Global Logistics and Distribution Planning: Strategies for Management By C. Donald J. Waters ISBN 0749439300] toolkit and is used to analyse processes/functions with respect to Quality.

The results of a Quality Filter Map shows how much waste is being generated within an organisation at each stage of the process.

Three types of Quality are measured as part of the model [Best Practice Procurement: Public and Private Section Perspectives: Andrew Erridge, Ruth Fee, John Mcllroy ISBN 0566083663]

• Product Quality – Defected Item provided to customer
• Defect Quality – Defected item found prior to receipt by customer
• Service Quality – Defect that affects the ability of the supplier to provide the service or product to the customer

Quality failures/defects are represented as a ratio (typically parts per million).

Results of Quality Filter Mapping are commonly used to feed into continuous improvement plans. A revised map is then generated post improvement plan to measure the result of improvements.

References

External links

* [http://www.bizbodz.com/Business-Improvement/Lean/Quality-Filter-Mapping-How-to-Guide-Part-1.asp Quality Filter Mapping - How to guide]


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