Spice Nepal

Spice Nepal Private Ltd. (SNPL) stands as a privately owned GSM mobile operator in Nepal and is the first company to operate private GSM services in telecommunications sector of Nepal with the brand name “MERO MOBILE”. It broke the monopoly held by the state-owned telecommunications company, Nepal Telecom by building a new arena in cellular telephony services.

Spice Nepal Private Ltd. was established in the year 2004 with the license issued by Nepal Telecommunications Authority to operate GSM mobile services both Post-Paid and Pre-Paid in the country and commercially launched its services on September 17, 2005 in the capital valley and vicinity. Within the time span of 2 years of operation (since its commercial launch) SNPL has extended its services to different geographical areas of Nepal such as; Dhulikhel, Banepa, Nagarkot, Bharatpur in Chitwan, Hetauda, Birgunj, Simara, Biratnagar, Itahari, Dharan, Janakpur, Nijgadh, Rajbiraj, Kakarbhitta, Bhadrapur, Pokhara, Butwal, Bardagath, Bhairahawa, Nepalgunj, Surkhet, Dhangadi and Mahendra Nagar. 14 out of the 14 zones of Nepal are covered with Mero Mobile.

SNPL is gradually expanding its network coverage in various urban, semi-urban and rural areas of the country. In many places SNPL is providing services to the subscribers by installing and using satellite equipments and network.

A company that started its service with basic services like Voice call & SMS service at the launching phase, has one by one, introduced services like Call Waiting, Call Forwarding, Conference Call, Voice Mail, Missed Calls Notification, SMS to e-mail, e-mail to SMS, USSD, Mobile Internet (GPRS/EGDE), Multimedia Massaging Services (MMS), Personalized Ring Back Tones (PRBT) and different types of Value added Services, SNPL has always planned and adopted new technologies and services available in the international market and provided them among its subscribers. Most of the services were introduced for the first time in Nepalese Telecommunication Services market which has re-defined Mero Mobile as the most innovative, modern, accessible and popular brand in Nepal with more than 1,298,165 subscribers within the country.

SNPL has tied up with an array of operators in more than 31 countries, including 74 operators around the world at present and gradually extending roaming partners day by day for the convenience of its subscribers.

SNPL is providing services to the subscribers via its huge distribution network along with its three customer care centers located in Kathmandu and Pokhara. It is gradually opening new customer care centers in different parts of Nepal where SNPL has extended its networks. Along with a big distribution channel, SNPL owned customer care centers and call center, SNPL is providing all types of services and help to the subscribers related to the brand. At the CEO Conclave Award-2006, organized by Voice & Data, South Aisa’s leading information and communication magazine SNPL bagged awards for “Mobile Operator with Best Consumer Pull in Nepal” and “Most Innovative Mobile Operator in Nepal”. The winners were chosen among best mobile operators in the SAARC region for their contributions in cellular phone development, innovative products introduction and value added services rendition held at Colombo, Sri Lanka. SNPL was rewarded as "Mobile Operator with Best Consumer Pull in Nepal 2007" at an event held at Kathmandu.

SNPL is determined to introduce new innovative services and facilities to the people of Nepal. It has recently received license to operate an ISP, which it is planning to launch in the near future.

The company distributes unlimited pre-paid and post-paid lines through 4000 outlets located at various places in and outside the Kathmandu Valley.

Network Information

* Operator Name: Spice Nepal Private Limited
* Network Name: Mero Mobile
* Technology: GSM 900/1800
* Network Status: Live since September 2005

External links

* Homepage [http://www.spicenepal.com/english]
* Spice Nepal Services [http://www.spicenepal.com/english/index.php?&Itemid=3]