NeuroFocus

NeuroFocus
NeuroFocus, Inc.
Industry Neuromarketing
Founded 2005
Headquarters Berkeley, California
Key people Dr. A.K. Pradeep, Founder
Website http://neurofocus.com/

NeuroFocus, Inc. is an American multinational neuromarketing company with locations in London, Tokyo, Tel Aviv, Seoul, Bogotá, New York, and Dallas. Headquartered in Berkeley, CA, NeuroFocus combines neuroscience research with consulting and marketing practices. NeuroFocus is the “global market leader in neurological testing.”[1]

Contents

Corporate history

Founding

Chief Executive Officer Dr. A.K. Pradeep states that he started NeuroFocus as a way to provide answers to his marketing clients who were frustrated in their inability to accurately predict consumer responses. According to Pradeep, his moment of inspiration arose from a conversation with a neuroscientist sitting beside him on a flight back to San Francisco. The neuroscientist told Pradeep about his studies of the brains of patients with Attention Deficit Disorder or Attention-deficit hyperactivity disorder and those suffering from Alzheimer’s disease. Pradeep says that it was due to this fortuitous conversation that he realized the link between neuroscience and marketing. He postulated that when viewing a product, customers experience some of the same neurological effects that his neuroscientist neighbor studied. [2] Marketing companies’ frustrations could therefore be addressed by referring to cognitive neuroscience’s technology and methodology. Neurological studies could help marketers discover if the customer would pay attention and remember their product. In 2005 Pradeep founded NeuroFocus’ headquarters with these principles in Berkeley, California.

Growth and acquisitions

In February of 2008, The Nielsen Company became a strategic investor in NeuroFocus. Nielsen Executive Vice President Susan Whiting issued a statement announcing, “this alliance is an extraordinary opportunity to incorporate ground-breaking science into our product offerings."[3] Also in 2008, NeuroFocus expanded internationally into Asia, and specifically into Korea and Japan. In March of 2009, NeuroFocus ventured into Europe, acquiring its competitor, Neuroco. [4] Within that same year NeuroFocus, opened its European headquarter in London, England. Since then, NeuroFocus has also established locations in Tokyo, Tel Aviv, Seoul, Bogotá, New York, and Dallas. In March of 2010, NeuroFocus announced the addition of Nobel Prize winner Eric Kandel to NeuroFocus’ advisory board. [5]

NeuroFocus team

Executive team[6]

  • Dr. A.K. Pradeep, Chief Executive Officer
  • Dr. Robert T. Knight M.D., Chief Science Advisor
  • Caroline Winnett, Chief Marketing Officer
  • Ratnakar Dev, EVP Knowledge and Information Systems
  • Jack Lester, Chief Financial Officer
  • Andrew Pohlmann, Managing Partner Professional Services
  • Deepak Varma, Chief Strategy Officer
  • Russ Dunham, Chief Client Officer
  • Dr. Joakim Kalvenes, Chief Operations Officer
  • Dr. Stephen Genco, Chief Innovation Officer
  • Dr. Steven Miller, Director Global NeuroLab Operations
  • Thom Noble, Managing Director NeuroFocus Europe
  • Jeff Bander, Senior EVP Client Services
  • Dr. Ram Gurumoorthy, Chief Science and Technology Officer

Advisory board[7]

  • Eric R. Kandel, M.D.
Nobel Prize Laureate
Professor, College of Physicians and Surgeons
Founding Director, Center for Neurobiology and Behavior
Columbia University
  • Rajiv Lal
Stanley Roth, Sr. Professor of Retailing
Harvard Business School
  • Ravi Parmeswar
Managing Director – Global Consumer & Marketplace Insights & Client Advocacy, Citigroup
  • Barry Herstein
General Manager of North America & Chief Marketing Officer
PayPal
  • Dr. Mark D'Esposito, MD
Director, Brain Imaging Center
University of California, Berkeley
Picower Professor of Neuroscience,
Massachusetts Institute of Technology
  • Dr. Leon Y. Deouell
Chair, Neuropsychology graduate program
Hebrew University, Jerusalem
Professor of Psychology
Harvard University
Professor of Business Administration Emeritus
Harvard Business School
  • Dr. Hans-Jochen Heinze
Director of the Leibniz Institute of Neurobiology Magdeburg, Department for Behavioral Neurology
Magdeburg, Germany
Director of Brain & Cognition Laboratory and the Centre for Real-Time Brain Imaging
University of Oxford
  • Adam Gazzaley, MD, Ph.D.
Director of the Neuroscience Imaging Center
University of California, San Francisco

Services and offerings

NeuroFocus’ premise is that it can provide key insights about customers that traditional marketing techniques cannot. NeuroFocus utilizes electroencephalography (EEG), eye tracking, and biometrics such as galvanic skin response (GSR) [8] to obtain insights into customers’ conscious and subconscious feelings, emotions, and preferences. [9] NeuroFocus states that these insights are more accurate than traditional focus group responses as they are gleaned directly from the brain and are therefore uncontaminated by cognitive bias.[10] NeuroFocus also claims that its methodology allows it to access the subconscious desires that cannot be expressed by the consumer. [11]


NeuroFocus’ offers to provide its clients with a prediction of effectiveness through specific scores on the attention, emotion, and memory metrics as well as its derived metrics of novelty, awareness, and purchase intent. [12] [13]NeuroFocus determines these metrics based on the brain wave data collected while consumers view the client’s product. [14] NeuroFocus states that it can address a client’s needs for insights into their brand, products, packaging, in-store marketing, and advertising.[15] [16] As of June 2010, NeuroFocus announced that it had developed a 3D virtual reality simulation store research tool that would enable clients to test product designs and store layouts more effectively. [17]


NeuroFocus states that it provides services to a growing number of Fortune 500 companies [18], commissioning specialized on-site “Neurolabs” to those clients who desire a lab to perform constant testing tailored to their individual needs. [19]


Pradeep’s book entitled ‘‘The Buying Brain’’ published by John Wiley & Sons releases August 18th, 2010 [20]

References

  1. ^ http://www.ft.com/cms/s/0/0bd88596-4426-11df-b327-00144feab49a.html
  2. ^ Smith, Rick (September 2009). ‘‘The Leap: How 3 Simple Changes can Propel Your Career from Good to Great’’’. New York: Portfolio. pp.134-139. ISBN 978-1-59184-256-9
  3. ^ http://en-us.nielsen.com/content/nielsen/en_us/news/news_releases/2008/0/nielsen_makes_strategic.html
  4. ^ http://www.neurofocus.com/news/neuroco.htm
  5. ^ http://neurofocus.com/pdfs/ERIC_KANDEL_RELEASE.pdf
  6. ^ http://www.neurofocus.com/company.htm
  7. ^ http://www.neurofocus.com/company.htm
  8. ^ http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=80987
  9. ^ http://www.businesstodayegypt.com/article.aspx?ArticleID=8837
  10. ^ http://www.npr.org/templates/story/story.php?storyId=92768079
  11. ^ http://www.businesstodayegypt.com/article.aspx?ArticleID=8837
  12. ^ http://www.cablefax.com/cfp/cfp/just_in/37342.html
  13. ^ http://blog.nielsen.com/nielsenwire/media_entertainment/does-emotionally-powerful-programming-prime-advertising-effectiveness/
  14. ^ http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2008/05/19/BUNF10MEPI.DTL
  15. ^ http://www.neurofocus.com/pdfs/Insidethemind_DDi.pdf?vnu_content_id=1003783738 Display and Design Magazine
  16. ^ http://www.mrsa.com.au/index.cfm?a=detail&eid=222&id=4702
  17. ^ http://www.research-live.com/news/technology/neurofocus-goes-virtual-with-new-3d-store-research-tool/4002875.article
  18. ^ http://chiefmarketer.com/crm/1027-neuromarketing-loyalty-brain/
  19. ^ http://www.research-live.com/news/technology/ae-television-networks-orders-neurolab/4002728.article
  20. ^ http://www.amazon.com/dp/0470601779

Further Information

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