- Contact Telecom
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Contact Telecom Type Privately held company Industry Telecommunications
IT ServicesArea served Worldwide Key people James Buttafuoco - Managing Partner
Peter Yelle - PartnerWebsite ContactTelecom.com Established in 1998, Contact Telecom is a Software as a Services (SaaS) company which develops data processing and software services for the telecommunications industry. Based in Manchester, New Hampshire, Contact Telecom offers carriers, service providers, telecommunication companies, Internet service providers, wireless, VoIP, CLECs, ILECs, cable companies and cloud computing providers a way to managed their invoice and usage data through: Cost Management, Revenue Assurance and Customer Care initiatives. Its flagship service, Billing Data Analyzer (BDA) automates data processing to further drive a company's overall profitability models.
Services
- Billing Data Analyzer - secure and scalable web-based software which integrates existing business business processes and applications. Service is composed of Reader+, Cost Assurance and Margin Assurance.
- Reader+ - a data file processing service which deciphers the contents of billing and usage data files. Processes over 750 vendor data file formats for invoices and usage and presents the data in clear formats for further reporting and analysis
- Cost Assurance - offers carriers data processing for invoices and usage; invoice management workflow; auditing with dispute creation and management; cost allocation; and AP integration
- Margin Assurance - supports data file processing; processing retail and wholesale billing files; usage cost allocation for UNEP and UNEL; cost allocation wiht APT/GL assignment; revenue allocation; account profitability (costs to revenue reconciliation)
References
- "Contact Telecom enhances business intelligence for Blue Casa". Connected Planet. http://connectedplanetonline.com/bss_oss/news/Contact-Telecom-enhances-business-intelligence-for-Blue-Casa-0826/. Retrieved 2011-08-26.
- "Contact Telecom's Billing Data Analyzer Service". TMCNet. http://outbound-call-center.tmcnet.com/topics/hosted-call-center/articles/212058-blue-casa-selects-contact-telecoms-billing-data-analyzer.htm. Retrieved 2011-08-26.
- "Forget Harvard Business: All You Need is to Simplify Your Telecom Business". Billing World. http://www.billingworld.com/blogs/cost-assurance/2011/08/forget-harvard-business-all-you-need-is-to-simpli.aspx. Retrieved 2011-08-09.
External links
Categories:- Business models
- Cloud applications
- Companies established in 1998
- Services management and marketing
- Service-oriented (business computing)
- Software industry
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