Avaya Communication Manager

Avaya Communication Manager (CM) is a call processing system developed by Avaya with voice application software, messaging and contact center. This system is a telecommunication product which allows VoIP on legacy installed PBX systems and offers a migration path to install VoIP as resources become available.^[1] The CM is a successor to the Definity Communication Servers platform, although the CM is still based on the Definity code.

History

2005 CM 3.0

• SSH/SFTP
• MLPP Enhancements

2006 CM 4.0

• Secure Real-time Transport Protocol
• Video Telephony Solution

2007 CM 5.0

• High-definition video
• SIP Video Support

Scales

• 100 - 36,000 users per system.

References

1. ^ Avaya Communication Manager

External links

• Highlights of Avaya Communications Manager
• What's new with this release
• Avaya Communication Manager with Survivable SIP Gateways
• Avaya Communication Manager : Phone Systems

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