Clarabridge

Clarabridge
Clarabridge
Type Private
Industry Computer Software
Founded 2005
Headquarters Reston, Virginia Flag of the United States.svg
Key people Sid Banerjee, CEO
Justin Langseth, Co-Founder
Bill Welch, CFO
Brendan Haggerty, VP Engineering
Tony Lopresti, VP Marketing
David Marko, VP Services
Products Text analytics
Website http://www.clarabridge.com/

Clarabridge is a software company formed in 2005 in Reston, VA. Clarabridge offers its Clarabridge Enterprise and Clarabridge Professional products as SaaS and on premise software solutions that utilize sentiment and text analytics to automatically collect, categorize and report on structured and unstructured data. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys. Using natural language processing and other patented technology[1], the software is used in voice of the customer, customer experience management and customer feedback programs.

Contents

History

In 2006,Clarabridge was spun out[2] from business intelligence consultancy Claraview. Claraview was acquired[3] by Teradata (NYSE:TDC) in 2008[4]. Claraview co-founders Sid Banerjee[5] and Justin Langseth[6] started the project while at Claraview, and left in order to pursue Clarabridge technology full time. Most recently, Clarabridge was ranked #101[7] in the 2010 Inc. 500 fastest growing companies and #7 in the top software companies[8] in the Inc. 500 for 2010.

Clients and Investors

Corporate customers include: AOL, B/E aerospace, Capital One, Choice Hotels, Expedia, Gaylord Hotels, H&R Block, Intuit, Marriott International, Nissan North America, Oracle Corporation, QVC, Sage Software, United Airlines, Walmart, Wendy's International, and other Fortune 1000 clients.[citation needed] Clarabridge is a Venture Capital funded company, including investment from Grotech Ventures, Intersouth Partners, Harbert Venture Capital, and Boulder Ventures.

References

Categories

External links


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  • Unstructured data — (or unstructured information) refers to (usually) computerized information that either does not have a data structure or has one that is not easily usable by a a computer program. The term distinguishes such information from data stored in… …   Wikipedia

  • Text analytics — The term text analytics describes a set of linguistic, lexical, pattern recognition,extraction, tagging/structuring, visualization, and predictive techniques. The termalso describes processes that apply these techniques, whether independently or… …   Wikipedia

  • Minería de textos — La minería de textos se refiere al proceso de derivar información nueva de textos. Contenido 1 Historia 2 Aplicaciones académicas 3 Software comercial y aplicaciones 4 Véase también …   Wikipedia Español

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