Health New England

Health New England is a managed care organization that has been serving western Massachusetts since 1985. Because of its commitment to accountable, personal service, more than 100,000 members and 5,000 employers select HNE as their choice for health care coverage, administrative services and programs.

HNE employs more than 240 associates at its main offices in Springfield and in its Berkshire County office in Pittsfield. HNE’s service area covers Franklin, Berkshire, Hampden, Hampshire and parts of Worcester counties in Massachusetts. HNE has been ranked among the top health insurance plans in the United States by independent surveys. In addition, HNE was one of the first plans in the country to receive accreditation from the National Committee for Quality Assurance (NCQA) and maintains an Excellent level of accreditation today.

While Health New England is majority-owned by Baystate Health, HNE insurance is accepted at most hospitals in Western Massachusetts.

HNE has received numerous awards and recognitions over the years. A few highlights include:

The Quality Compass® 2008 report recognized HNE for achieving the highest rating in Customer Service among 160 commercial HMO/POS health plans surveyed in the United States. The National Committee for Quality Assurance (NCQA)sponsors the annual Quality Compass report.

Top-ten ranking in U.S. News & World Report/NCQA America's Best Health Plans in 2007

2006 Employers Association of the North East - Employer of the Year Award in the for-profit of greater than 100 employees category

2006 HNE honored by the American Lung Association at the Breath of Spring Ball for our commitment to Smoke Free Work Environments 2006 HNE honored by the Springfield Urban League for good corporate citizenship

2005 HNE honored by the Springfield Citizens for Community Action’s good citizenship award

2004 Balancing Work & Life Award Winner—given by Springfield Day Nursery (now Square One), and Business West magazine

HNE has also received a number of National Health Information Awards for its pediatric health program, the HNE Whiz Kidz Series.

External Link

[http://www.hne.com Health New England's website]