Service Lean

Service Lean

Debashis Sarkar is a thought leader on Service Lean. He is credited to have introduced the application of lean principles to service businesses in Asia. When lean was alien to servicescompanies, he pioneered the application of Toyota principles to a large financial conglomerate asearly as 2003. He is credited to have conceptualized the following:

1) A Unique blueprint to implement 5S in service businesses and offices

2) A holistic approach to implementing the Lean principles in a service context. This is called the DEB-LOREX model

His work is encapsulated in the following books:

(1) Lean for Service Organizations and Offices – A Holistic Approach forAchieving Operational Excellence (ASQ Quality Press, 2008),

(2) 5S for Service Organizations and Offices: A Lean Look at Improvements (ASQQuality Press,

Ref:

http://www.asq.org/quality-press/display-item/index.html?item=H1316

http://www.asq.org/quality-press/display-item/index.html?item=H1316&xvl=76075469

http://www.asq.org/quality-press/display-item/index.html?item=H1271&xvl=76BK_H1271


Wikimedia Foundation. 2010.

Игры ⚽ Поможем решить контрольную работу

Look at other dictionaries:

  • Lean-Management — ist die Gesamtheit der Denkprinzipien, Methoden und Verfahrensweisen zur effizienten Gestaltung der gesamten Wertschöpfungskette industrieller Güter[1]. Inhaltsverzeichnis 1 Begriff 2 Kernidee 2.1 Zehn Prinzipien für schlanke Unternehmensführung …   Deutsch Wikipedia

  • Lean Management — Der Begriff Lean Management (in deutschen Übersetzungen auch Schlankes Management) bezeichnet die Gesamtheit der Denkprinzipien, Methoden und Verfahrensweisen zur effizienten Gestaltung der gesamten Wertschöpfungskette industrieller Güter[1].… …   Deutsch Wikipedia

  • Lean manufacturing — or lean production, which is often known simply as Lean , is the practice of a theory of production that considers the expenditure of resources for any means other than the creation of value for the presumed customer to be wasteful, and thus a… …   Wikipedia

  • Lean Systems — Lean manufacturing systems are aimed towards attaining the shortest cycle time by eliminating waste. Instead of allotting resources that would be required for future production, lean manufacturing systems focus on decreasing system response time… …   Wikipedia

  • Lean management — Le Lean management est une approche systémique permettant de tendre vers l excellence opérationnelle Sommaire 1 Lean Management 2 Lean Design 3 Lean Manufacturing 4 Lean Office …   Wikipédia en Français

  • Lean IT — Le lean IT est l extension des principes du Lean au monde des systèmes d information (développement, management de projets informatiques, infrastructures, …). L’idée directrice, ici appliquée au monde des systèmes d information, est l élimination …   Wikipédia en Français

  • Lean consumption — In the fall of 2005, James P. Womack and Daniel T. Jones published an article in the Harvard Business Review describing a new theory called Lean Consumption. Lean Consumption is based on Lean Manufacturing, also known as Lean Production. Lean… …   Wikipedia

  • LEAN — UNITED KINGDOM (see also List of Individuals) 28.1.1915 Portsmouth/UK 3.2.1997 Reading/UK George H. Lean joined the Scientific Civil Service as an established officer after World War II and began work at the National Physical Laboratory, where… …   Hydraulicians in Europe 1800-2000

  • The Hitchhiker's Guide to Lean — Infobox Book name = The Hitchhiker s Guide to Lean author = Jamie Flinchbaugh, Andy Carlino, with foreword by: Dennis Pawley country = United States language = English genre = , Lean manufacturing publisher = Society of Manufacturing Engineers… …   Wikipedia

  • David Lean Award, BAFTA — British Academy Film Award du meilleur réalisateur Les British Academy Film Awards du meilleur réalisateur sont décernées par la British Academy of Film and Television Arts (BAFTA) lors de la cérémonie annuelle des British Academy Film Awards… …   Wikipédia en Français

Share the article and excerpts

Direct link
… Do a right-click on the link above
and select “Copy Link”