ValCom

Infobox Company
company_name = ValCom
company_type = Private
company_
foundation = 1983
location_city = Itasca, IL
location_country = USA
founder = Bob Green, Co-founder
Sandy Green, Co-founder
key_people = Charles Birmingham, President
industry = Enterprise software
ITSM
IT Staffing
Value-add Reseller
IT Project Management
Professional Services
homepage = [http://www.pccval.com/ www.valcomtechnology.com]
[http://www.pccval.com/ www.pccval.com]
[http://www.webspoc.com/ www.webspoc.com]

ValCom is a technology solutions company founded in 1983 and headquartered in Itasca, Illinois. ValCom offers technology solutions that include an IT Service Management and Project Management software suitecite web
url = http://webspocapp.pccval.com/valcom/default.aspx?inaPageID=21
title = WebSPOC
accessdate= 2008-08-05
publisher = ValCom] , Professional services, and Strategic sourcing.

ValCom Business Units

ValCom's organization is composed of 5 separate business units: Product, Security, Staffing, Professional Services and IT Service Management.

Product

The Product division includes virtual warehousing, imaging, deployment, and e-procurement services along with a host of technology partnerships including partnerships with: HPcite web
url = http://h21007.www2.hp.com/portal/site/dspp/menuitem.5070eb5189f3295ac6713f8da973a801/?jumpid=reg_R1002_USEN&partnerId=20661
title = ValCom, Developer & Solution Partner Program (DSPP)
accessdate= 2008-08-05
publisher = HP] , Lenovocite web
url = http://www.lenovocustomercenter.com/mw/subsystems/12094/system/html/casestudy/Valcom_Case_Study.pdf
title = Lenovo and ValCom Collaborate in the Lenovo Innovation Center to Develop Innovative Services Offerings based on Lenovo ThinkVantage Technologies and LANDesk Management Suite for TVTs
accessdate= 2008-08-05
publisher = Lenovo] , and Microsoftcite web
url = https://solutionfinder.microsoft.com/Partners/PartnerDetailsView.aspx?partnerid=4cd5a9e477ed4a1880382840658e59b2
title = Partner Details
accessdate= 2008-08-05
publisher = Microsoft] .

ecurity

Security offerings range from digital forensics and security health checks to regulatory compliancecite web
url = https://www.pcisecuritystandards.org/pdfs/pci_qsa_list.pdf
title = Qualified Security Assessors
accessdate= 2008-08-05
publisher = PCI Security Standards Council] solutions for PCIcite web
url = https://www.pcisecuritystandards.org/pdfs/pci_qsa_list.pdf
title = Qualified Security Assessors
accessdate= 2008-08-05
publisher = PCI Security Standards Council] , SOX, GLBA and HIPAA.

taffing

ValCom's staffing division specializes in IT staffing for special projects and contract-to-hire staffing.

Professional Services

Desktop management, managed services, infrastructure, storage, network, and server management, special projects and service desk offerings comprise the Professional Services division.

IT Service Management

Business process analysis, ITIL best practices, and project management, six sigma, lean six sigma and other governance and compliance solutions makeup the IT service management business unit of ValCom. This division includes the WebSPOC software solution, which is PinkVERIFY™ certifiedcite web
url = https://www.pinkelephant.com/en-US/ResourceCenter/PinkVerify/PinkVerifyToolset.htm
title = PinkVERIFY™ Toolsets
accessdate= 2008-08-05
publisher = Pink Elephant] for ITIL Service Support best practices by Pink Elephant.

Company Background

*Founded in 1983

*Corporate headquarters located in Itasca, IL

*Offices in Indiana, Michigan, Ohio and Illinois

*Products sold through direct sales and indirect channels including resellers, system integrators and original equipment manufacturers

*Profitable every year since inception.

*Majority of profits over the last ten years have been invested by its principals in multigenerational environmental and conservation initiatives.

Brief History

ValCom was founded in 1983 as a hardware-driven company with a Fortune 500 account focus. In the early nineties, ValCom realigned the business to focus in IT services and later developed its own software to manage those services. In 2000, ValCom brought the tool to the web. ValCom spread into the Strategic Staffing Services sector the following year. In 2005, ValCom licensed its web-based tool, WebSPOC cite web
url = http://www.accessmylibrary.com/coms2/summary_0286-12426698_ITM
title = ValCom Introduces WebSPOC(R) IT Service Management Solution
accessdate= 2008-08-05
publisher = Business Wire] , and offered it with SaaScite web
url = http://webspocapp.pccval.com/valcom/default.aspx?PageID=24
title = WebSPOC Software as a Service (SaaS)
accessdate= 2008-08-05
publisher = ValCom] , hosted, or licensing options. ValCom's Security division earned PCI certificationcite web
url = https://www.pcisecuritystandards.org/pdfs/pci_qsa_list.pdf
title = Qualified Security Assessors
accessdate= 2008-08-05
publisher = PCI Security Standards Council] , in 2008.

ee also

*http://whitepapers.techrepublic.com.com/abstract.aspx?docid=253584

References

External links

* [http://www.pccval.com ValCom]
* [http://www.webspoc.com WebSPOC]
* [http://whitepapers.techrepublic.com.com/abstract.aspx?docid=253584 FTD/ValCom Case Study]