Consumer Protection from Unfair Trading Regulations 2008

Consumer Protection from Unfair Trading Regulations 2008

The Consumer Protection from Unfair Trading Regulations 2008 is a statutory instrument in the United Kingdom, made under the European Communities Act 1972. It came into force on 26 May 2008.

The Regulations introduce new rules about consumer protection and the responsibility of businesses to trade fairly. It places a general duty on traders not to trade unfairly.

The regulations also include a blacklist of 31 banned trading practices.

In February 2011, Safe Style UK became the first company to be prosecuted under the regulations. In an action [1] brought by North Lincolnshire Council Trading Standards Department they were found guilty under part 25, (ignoring a request not to return) and fined £4000 with £18000 costs for repeatedly calling on a consumer in Scunthorpe. This landmark ruling effectively gives householders the right to ban double glazing (or any other) salesmen from calling on them.

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