company_name = TelstraClear
company_type = Subsidiary of flagicon|AUS
foundation = TelstraSaturn, As TelstraClear - 2003
location = flagicon|NZ
Wellington, New Zealand
num_employees = 4,000
products = Voice
homepage = [http://telstraclear.co.nz telstraclear.co.nz]
New Zealand's second largest telecommunications company and is a fully owned subsidiary of TelstraCorporation (Australia).
TelstraClear is a voice and data company with around 400,000 customers in New Zealand, fully owned by
TelstraCorporation, Australia. The company provides residential line rental services, internet services, cable TV/cable modem and also mobile telephone services to 70,000 subscribers on its network in three areas (Wellington, Christchurch and Kapiti).
2004TelstraClear began offering residential line HomePlan services including broadband outside those areas where it has its own network, reselling a wholesale product from Telecom New Zealand.
Telstra New Zealand was set up in 1996 by
Telstraas part of Telstra's international expansion. Competing with the incumbent Telecom New Zealand, Saturn Communicationsand Clear CommunicationsTelstra New Zealand initially focused on providing services to top tier international organisations who were already Telstra clients in Australia in the same way that Telecom New Zealand Australia, an Australian subsidiary of Telecom New Zealandcurrently does for New Zealand based customers in Australia.
Telstra slowly expanded its operations in the business market bundling Telecom New Zealand services distributed as a reseller with its own network services. It installed switches in Auckland and Wellington to manage incoming and outgoing international traffic and maintained an interconnect agreement with Telecom New Zealand and is likely to have had others with companies such as
In 2000 Saturn Communications was sold by its parent company,
AustarUnited Communications, to a new joint venture with Telstra entity that became known as TelstraSaturn. TelstraClearwas then created by the merger of Telstra's operations in New Zealand "TelstraSaturn Limited" and Clear Communicationsin 2001. AustarUnited Communications held an initial investment of 42% in TelstraClear before selling it back to Telstra.
POTS Telephone Services
Residential telephone service is available in two ways:
1.Through TelstraClear directly within the areas covered by its own network, that is parts of Kapiti, Wellington and Christchurch.
2.Through a resale agreement with Telecom New Zealand for the rest of the country.
Business telephone services are offered across the country, either on Telstraclears own network in Auckland, Hamilton, Rotorua, Napier, Palmerston North, Whanganui, Kapiti, Wellington, Christchurch and Dunedin. HomePlan residential services are offered in the rest of the country via a resale agreement with Telecom.
TelstraClear owns two ISP's,
Paradise.netand Clear Net. Both offer nationwide dialup and DSL service, and cable modem internet access within TelstraClear's own (built) network. Capable of speeds up to 25Mbit/s this makes it New Zealands fastest Home broadband offering. Outside of this network, broadband connections are resold over Telecom's DSL lines. A number of their dial-up IP numbers are blacklisted as abusers by sites such as DSBL.
TelstraClear currently does not operate their own mobile network, they used to use Vodafone's network for cellphones, In 2007 this agreement came up for renewal, this arrangement was not renewed, 30,000 TelstraClear mobile customers were then scheduled to be returned to Vodafone. However, TelstraClear subsequently signed a wholesale mobile deal to access the Telecom New Zealand CDMA network and currently Telstraclear is beginning to offer its new services to Small Medium Enterprises and Small Business. In 2008, they started to offer handsets to the public using the same prefix as their business mobile phones. They are currently using Telecoms network. As of launch, TelstraClear had the cheapest mobile plan in New Zealand, although customers, in order to get the deal (+ free handset worth $499), had to change their homeline and broadband to TelstraClear.
ubscription Television (TelstraClear InHomeTV)
TelstraClear operates the Hybrid Fibre Cable pay television network developed by
Saturn Communicationsin Wellington, Kapitiand Christchurch, prior to the sale to Telstra. The network infrastructure includes twisted pair cabling used for residential and business local telephone service.
Programming is now managed by
SKY Network Televisionfollowing an agreement that saw TelstraClear move out of the role of sourcing developing a competitive pay television offering. The agreement allowed TelstraClear to distribute and bill for services provided by SKY Network Televisionon its own Direct to Home satellite service and TelstraSaturn's cable network.
InHomeTV is available on TelstraClear's Cable network in Wellington, Christchurch and Kapiti. The service is not available by itself, it must be bundled with TelstraClear's telephony service.
In 2005, the network was upgraded to a fully digital transmission network. They expect to offer an
HDTVoption in early 2009 which will consist of a single set-top-boxincorporating a personal hard drive video recorder.
This lists all current digital and analogue channels. Channel numbers were changed March, 2007, to coincide with Sky channel number changes.
All radio stations are only available on digital.
* Channel 400
SKY Digital MusicNZ Chart
* Channel 401
SKY Digital MusicPop
* Channel 402
SKY Digital MusicSmooth
* Channel 403
SKY Digital MusicGrooves
* Channel 404
SKY Digital MusicJazz
* Channel 405
SKY Digital MusicHouse
* Channel 406
SKY Digital Music50s & 60s
* Channel 407
SKY Digital MusicParty
* Channel 408
SKY Digital MusicRock
* Channel 409
SKY Digital MusicCountry
* Channel 410
SKY Digital MusicClassical
* Channel 411
SKY Digital MusicKids
* Channel 412
SKY Digital MusicBlues
* Channel 413
SKY Digital MusicTheme
* Channel 500
* Channel 501
Radio New Zealand National
* Channel 502
Radio New Zealand Concert
* Channel 503
* Channel 504
* Channel 506
* Channel 510 Core Internet Radio
* Channel 511
* Channel 512
All interactive services are only available on digital.
* Electronic Programme Guide (EPG) - Television listing information.
* Pay Per View (PPV) Guide - Sky Box Office listing information.
TechTVwas available up until May 2004, when current owner Comcasthalted international broadcasts. (Source TelstraClear website)
* Chilli (an adult channel) was also available until 2004 when CEO Alan Freeth discontinued the product on moral grounds.(Source TelstraClear staff memo)
The following analogue cable channels are unofficially available without needing decryption on
* SKY Box Office Previews
* SKY Box Office Pay per view guide
The Radio Network
* [http://www.telstraclear.co.nz/ TelstraClear's homepage]
Wikimedia Foundation. 2010.