Heritage Web Solutions

Infobox Company
name = Heritage Web Solutions

type = Private
foundation = 2001
founder =
location_city = Provo, Utah
location_country = United States
locations =
area_served = Worldwide
key_people = David Aitken, CEO
industry = Internet technology services
services = Web design, web hosting
market c

revenue = US$11.6 million (2007)
operating_income =
net_income =
assets =
equity =
owner =
num_employees = 171
parent =
divisions =
subsid =
homepage = [http://www.heritagewebsolutions.com/ Heritage Web Solutions]
footnotes = Sources:
intl =

Heritage Web Solutions is a web design and web hosting company located in Provo, Utah and founded in 2001. According to Inc.com's Inc. 5000, in 2007 it was the fastest growing company in Utah, the 3rd fastest growing IT company in the United States, and the 22nd fastest growing company overall.cite web|url=http://www.inc.com/inc5000/2007/company-profile.html?id=200700220|title=Heritage Web Solutions -- IT Services, inc5000 Article - Inc. Article|publisher=Inc. Magazine|accessdate=2007-09-11|date=2007] The company was ranked 392nd for 2008 in the Inc. 500 list,cite web|url=http://www.inc.com/inc5000/2008/company-profile.html?id=200803920|title=No. 392 Heritage Web Solutions Provo, UT|publisher=Inc. Magazine|accessdate=2008-10-05|date=2008] and 49th in the list of top 100 IT companies. The company started with a small investment from the then-larger Heritage Group, which is now entirely focused on this firm.cite web|url=http://www.entrepreneur.com/magazine/entrepreneur/2005/september/79434.html|title=Smart Ideas 09/05: Customized dollhouses, DNA testing and more|publisher=Entrepreneur Magazine|date=September 2005|accessdate=2007-09-11|first=Sarah|last=Pierce] Former CEO Brad Stone told the "Deseret Morning News" that due to the growth of his firm and others near Provo (which is also home to a large Novell facility) that the company had to begin hiring telecommuting programmers in order to keep up with demand. [cite web|url=http://deseretnews.com/article/1,5143,695203805,00.html|title=Fertile valley: Utah County firms surging despite labor shortage|first=Josh|last=Loftin|publisher=Deseret Morning News|date=2007-08-24|accessdate=2007-09-11]

History

Heritage Web Solutions was started in 2001 by David Aitken with US $1000, startup money given to him by the owners of a mortgage refinancing company where Aitken was a manager. By 2005, the startup company had grown from one part-time employee to 65 employees, and the parent company had folded in favor of the new company. The company now has over 170 employees and is planning to expand into the United Kingdom by the end of 2008..

Controversy

Heritage has a "satisfactory" rating from the Better Business Bureau. The BBB has received a total of 311 complaints regarding Heritage Web Solutions in the last 3 years. The complaints to the BBB tend to be about delays in website creation, design quality, charges for hosting prior to website completion, and lack of disclosure of hosting contract terms.cite web|url=http://utah.bbb.org/WWWRoot/Report.aspx?site=139&bbb=1166&firm=10011699|title=BBB Reliability Report for Heritage Web Solutions|publisher=BBB|date=August 2008|accessdate=2008-08-27]

References

External links

* [http://www.sltrib.com/business/ci_6736647 "Salt Lake Tribune"] expanded coverage of the Inc. piece