Public-safety answering point

Public-safety answering point

PSAP is an acronym for Public Safety Answering Point, an agency in the United States, typically county or city controlled, responsible for answering 9-1-1 calls for emergency assistance from police, fire, and ambulance services.

There are roughly 6,100 primary and secondary PSAPs in the U.S. [NENA Fast Facts] . Personnel working for PSAPs can become voting members of the National Emergency Number Association (NENA).

Emergency dispatchers working in PSAPs can become certified with the National Academies of Emergency Dispatch (NAED), and the PSAPs can become NAED Accredited Center of Excellence.

See also

* 9-1-1
* Department of Public Safety
* Enhanced 911
* North American Numbering Plan

External links

* [http://www.nena.org/PR_Pubs/Devel_of_911.htm The Development of 9-1-1] and [http://www.nena.org/Wireless911/Overview.htm Wireless 9-1-1 Overview] , from NENA's website
* [http://www.fcc.gov/911/enhanced/reports/psapregistry.html Enhanced 911 PSAP Registry] from the Federal Communications Commission website
* [http://www.emergencydispatch.org NAED website]

References

* NENA Fast Facts [http://www.nena.org/pages/Content.asp?CID=144&CTID=22]


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