- ConsumerAffairs.com
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ConsumerAffairs.com is a consumer advocacy and complaints site that defines itself as an “independent consumer news center”.[1]
The site publishes original and reprinted stories on consumer-related topics. The site compiles “consumer news, recall information and thousands of pages of consumer complaints,” along with original articles, press releases and alerts from the Consumer Product Safety Commission and other public sources. While free to the reader, ConsumerAffairs.com generates a profit from advertisements.[2]
The site also maintains a publicly searchable database of consumer complaints about various products, that can be submitted to the website.
Site users are invited to submit complaints about consumer products or services to the site, all complaints are reviewed by class action attorneys and are considered for publication on the site.[3] Site users submitting complaints to ConsumerAffairs.com may be contacted by attorneys "in order to determine whether there is a legal remedy for your complaint"; however, the site offers users the ability to opt out of this feature if they wish.
The website has been sued on numerous occasions.[4][5]
James R. Hood, a former public affairs executive and Associated Press executive, created the site in 1998.[1]
References
- ^ a b "About Us" and contact information, consumeraffairs.com, retrieved March 14, 2008
- ^ FAQ from consumeraffairs.com, retrieved March 14, 2008
- ^ Otherresources listed at consumeraffaris.com, retrieved March 14, 2008
- ^ Lucas, Fred (2007-02-12). "Consumer Watchdog' Website Faces Complaints, Lawsuits". Cybercast News Service. http://www.cnsnews.com/public/Content/Article.aspx?rsrcid=23343. Retrieved 2009-04-05.[dead link]
- ^ Palazzolo, Joe (2008-03-31). "Defamation Suit Smacks Consumer Web Site". Legal Times. http://www.law.com/jsp/article.jsp?id=1206960391035. Retrieved 2009-04-05.
External links
Categories:- American websites
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