Hoshin Kanri

"Hoshin kanri is a method devised to capture and cement strategic goals as well as flashes of insight about the future and develop the means to bring these into reality." [cite book |editor=Akao, Yoji
authorlink Yoji Akao
title=Hoshin Kanri, policy deployment for successful TQM |url=http://books.google.com/books?id=hmAsDAVO-IEC&printsec=frontcover
year=J

publisher=Productivity Press (Originally Japanese Standards Association)
location=New York
language=English(tr. from Japanese)
isbn=1-563273-11-X
pages=xiii] Also called Policy Deployment or Hoshin Planning, it is a Strategic Planning/Strategic Management methodology, developed by Dr. Yoji Akao, that uses a Shewhart cycle (Plan-Do-Check-Act) to create goals, choose control points (measurable milestones), and link daily control activities to company strategy. [cite book |editor=Akao, Yoji
authorlink Yoji Akao
title=Hoshin Kanri, policy deployment for successful TQM |url=http://books.google.com/books?id=hmAsDAVO-IEC&printsec=frontcover
year=J

publisher=Productivity Press (Originally Japanese Standards Association)
location=New York
language=English(tr. from Japanese)
isbn=1-563273-11-X
pages=xiv]

The discipline of hoshin kanri is intended to help an organization:

* Focus on a shared goal
* Communicate that goal to all leaders
* Involve all leaders in planning to achieve the goal
* Hold participants accountable for achieving their part of the plan

It assumes daily controls and performance measures are in place. "With "hoshin kanri"... the daily crush of events and quarterly bottom-line pressures do not take precedence over strategic plans, rather, these short-term activities are determined and managed by the plans themselves." [cite book |editor=Akao, Yoji
authorlink Yoji Akao
title=Hoshin Kanri, policy deployment for successful TQM |url=http://books.google.com/books?id=hmAsDAVO-IEC&printsec=frontcover
year=J

publisher=Productivity Press (Originally Japanese Standards Association)
location=New York
language=English(tr. from Japanese)
isbn=1-563273-11-X
pages=xiv]

In Japanese, "hoshin" means shining metal, compass, or pointing the direction, "kanri" means management or control. [cite book |editor=Akao, Yoji
authorlink Yoji Akao
title=Hoshin Kanri, policy deployment for successful TQM |url=http://books.google.com/books?id=hmAsDAVO-IEC&printsec=frontcover
year=J

publisher=Productivity Press (Originally Japanese Standards Association)
location=New York
language=English(tr. from Japanese)
isbn=1-563273-11-X
pages=xiii] The name suggests how hoshin planning aligns an organization toward accomplishing a single goal.

Key proponents/practitioners of hoshin kanri include:
* [http://www.sme.org/cgi-bin/get-newsletter.pl?LEAN&20070209&1 Toyota]
* [http://www.sixsigmacompanies.com/archive/bank_of_america_hoshin_kanri_amp_six_sigma.html Bank of America]
* [http://www.goalqpc.com/resources_tqm_wheel_hoshin.cfm GOAL/QPC]
* [http://www.tbs-sct.gc.ca/Pubs_pol/partners/workreport8_e.asp Hewlett Packard]

Notes

See also

* Quality function deployment
* Strategic planning
* Strategic management
* Business Process Improvement
* Process Improvement
* Yoji Akao
* TQM

Articles

* Industry Week (October 2007): [http://www.industryweek.com/ReadArticle.aspx?ArticleID=15151 Strategic Deployment: How To Think Like Toyota]
* Manufacturing Engineering (Mar 2006) [http://findarticles.com/p/articles/mi_qa3618/is_200603/ai_n16123417 Strategy Deployment: Linking Lean to Business Strategy]
* Quality Digest (May 1997): [http://www.qualitydigest.com/may97/html/hoshin.html Strategic Planning With the Hoshin Process]

External links

* Site/Definition: [http://www.siliconfareast.com/hoshin.htm Hoshin Planning Process] - a short step-wise how-to of Hoshin Kanri that includes a number of good best-practice suggestions/assumptions.
* Site/Definition: [http://www.mcts.com/Hoshin-Kanri.htm What is Hoshin Kanri?]
* Site/Definition: [http://www.12manage.com/methods_hoshin_kanri_policy_deployment.html Hoshin Kanri - Policy Deployment]
* Software: [http://www.planbase.com/hoshin.html PlanBase Hoshin]
* Software: [http://www.tqe.com/hoshinsw.html TQE Hoshin Kanri]