Matcli

matcli, for "Motive Assistant Command Line Interface" [ [http://www.techspot.com/startup/12414/ Verizon Online Support Center / matcli.exe Program Detail - TechSpot OS Resources ] ] is a piece of diagnostic/technical support software, written by Motive, Inc. [ [http://www.secinfo.com/dScRa.4w.c.htm#1stPage SEC Info - Motive Inc - S-1/A - On 1/9/01 - EX-10.9 ] ] It works as an automatic diagnostic tool, searching a remedy database based upon problem symptoms supplied by the user. In this regard, it is a self help system, designed to help users solve problems without another person supplying technical support. [ [http://www.freepatentsonline.com/6477531.html Patent] ]

Further reading

* [http://www.freepatentsonline.com/6477531.html Software patent] , which describes the program's functions and processes.

Notes