matcli

matcli, for "Motive Assistant Command Line Interface"^[1] is a piece of diagnostic/technical support software, written by Motive, Inc.^[2] It works as an automatic diagnostic tool, searching a remedy database based upon problem symptoms supplied by the user. In this regard, it is a self help system, designed to help users solve problems without another person supplying technical support.^[3]

Further reading

• Software patent, which describes the program's functions and processes.

Notes

1. ^ Verizon Online Support Center / matcli.exe Program Detail - TechSpot OS Resources
2. ^ SEC Info - Motive Inc - S-1/A - On 1/9/01 - EX-10.9
3. ^ Patent