- Corporate wiki
A corporate wiki is a
wiki used in a corporate (or organisational) context, especially to enhance internalknowledge sharing .Wikis are increasingly used internally by companies and
public sector organizations, some as prominent asAdobe Systems ,Intel ,Microsoft and theFBI . Depending on the size of a corporation, they may add to or replace centrally-managedcontent management system s. Their decentralised nature allows them, in theory, to disseminate needed information across an organization faster and cheaper than a centrally controlled knowledge repository. Wikis might also be used for project management (better collaboration) and even marketing purposes (wikis for customers).Features of corporate wikis
For a short overview of what
wiki s can provide to enterprises compared with traditional CMS, seeWiki#Wikis and content management systems . Features of wikis specifically helpful to a corporation include:* Allow to glue information via quick-and-easy-to-create pages containing links to other corporate information systems, like people directories, CMS, applications, and thus build up knowledge bases.
* Avoidinge-mail overload. Wikis allow all relevant information to be shared by people working on a given project. Conversely, "only" the wiki users interested in a given project need look at its associated wiki pages, in contrast to high-traffic mailing lists which may burden many subscribers with many messages, regardless of relevance to particular subscribers. It is also very useful for the project manager to have all the communication stored in one place, which allows them to link the responsibility for every action taken to a particular team member.
* Access rights, roles. Users can be forbidden from viewing and/or editing given pages, depending on their department or role within the organization.
* Building consensus. Wikis provide a framework forcollaborative writing . Particularly, they allow the structured expression of views disagreed upon by authors on a same page. This feature is very useful when writing documentation, preparing presentations and so on.
* Organizing information. Wikis allow users to structure new and existing information. As with content, the structure of data is sometimes also editable by users; seestructured wiki . On the other hand wiki is not strictly hierarchical which might be a disadvantage in corporate context.Corporate wiki solutions
A large set of corporate wiki solutions are available; see
list of wiki software andcomparison of wiki software . Wikis with the required feature set includeTWiki ,PmWiki ,MoinMoin ,XWiki ,TikiWiki CMS/Groupware, Confluence andSocialtext [list sorted according to [http://www.wikimatrix.org/stats.php WikiMatrix Statistics] ] . Their aim is to provide all ranges of companies with ready-made wiki solutions that can be adapted to SMEs as well as multinational corporations. Amongst those companies, the competition lies as much in corporate philosophy as in what the products look like. For example, MoinMoin and Socialtext value simplicity, where TWiki,XWiki andTikiWiki CMS/Groupware put an emphasis on structured wikis where users can create wiki applications. Most of them have adopted anOpen-Source mindset and allow developers or even users to create purposed applications.Wiki software packages not specifically built for corporations are also used at the workplace, such as
MediaWiki orDokuWiki . Although they can be used to build simpleknowledgebase s and internal websites, they often lack enterprise features such as fine grained access control, per page name space for attachments, or integration with other enterprise tools.See also
*
Comparison of wiki software
*Collaborative editing
*Collaborative writing
*Corporate portal
*Enterprise social software
*Wiki application
*Wikinomics (book)
* — specific to Wikipedia, but corporate wikis can function similarlyReferences
*Andersen, Espen (2005). [http://www.espen.com/papers/Andersen-2005-corpwikis.pdf Using Wikis in a Corporate Context] . In "Handbuch E-Learning". A. Hohenstein and K. Wilbers (eds). Cologne, WoltersKluwer. 5.8: 15.
*Guy, Marieke (2006). [http://www.ariadne.ac.uk/issue49/guy/ Wiki or Won't He? A Tale of Public Sector Wikis] . Ariadne Issue 49.External links
* [http://www.c2.com/cgi/wiki?CorporateWikis CorporateWikis] - a page about corporate wikis on , the "very first"
*
* [http://www.infoworld.com/article/07/01/05/02TCwiki_1.html "Wikis evolve as collaboration tools"] - InfoWorld Jan 2007 review of Wiki products designed for enterprise use
* [http://www.wikisym.org/ws2006/proceedings/p99.pdf "Corporate Wiki Users: Results of a Survey"] — 168 corporate wiki users answered this Survey
* [http://wikipedistik.de/survey/ Wikis in Enterprises] - survey by the Department of Personnel Economics and Human Resource Management of the University of Cologne.
* [http://ppetr.blogspot.com ppetr's blog] - several articles about wikis in corporate environment.
* [http://www.twiki.net/ The enterprise wiki]
Wikimedia Foundation. 2010.