- William A. Patterson
William A. "Pat" Patterson (October 1899 — 1980) was the President of
United Airlines from 1934 until 1966.Patterson was born on a sugar plantation on
Oahu, Hawaii . When Patterson was 13, his widowed mother moved toSan Francisco, California , while he remained atHonolulu Military Academy . Not liking the academy, he decided to leave. He persuaded a captain to allow him to work on his ship in exchange for passage to San Francisco.Instead of finishing high school in San Francisco, Patterson became an office worker at
Wells Fargo bank, though he later attended night school. He became a teller and later a loan officer.As a loan officer, he authorized a loan to Pacific Air Transport and became an advisor to its founder and president Vern Gorst. When Gorst sold his airline to
Boeing Air Transport , the advice that Gorst was receiving from Patterson brought the latter to the attention ofPhilip G. Johnson of Boeing.Patterson was recruited by Johnson, leaving Wells Fargo in 1929, and moving to
Seattle, Washington to be the assistant to the president ofBoeing Airplane Company andBoeing Air Transport . In 1931 Boeing Air Transport was one of four airlines that merged intoUnited Air Lines and Patterson moved to Chicago to become United's general manager.Two years later, Patterson was promoted to vice president of United. In 1934, in reaction to the
Air Mail Scandal and the departure of Johnson, Patterson became the company's president at the age of 34.Patterson is credited with starting the profession of
flight attendant — he gave his approval to hire eight nurses to work as flight attendants on a three-month trial basis. OnMay 15 ,1930 , United became the first airline to use flight attendants — a practice that has since been adopted by every major airline. Patterson's daughter, Patti, briefly worked forAmerican Airlines as a flight attendant. Patterson andC.R. Smith , the CEO of American, shared a friendly rivalry.Under Patterson, United invested in new technologies, such as the
DC-4 (with its pressurized cabin) and theDC-8 a pioneering jet, and purchased Capital Airlines in 1961 to become the United States' largest airline —a title it would hold for nearly 40 years. In 1963, when Patterson became United's CEO and chairman of the board, the airline had more than 30,000 employees.He was a life trustee of
Northwestern University , and helped establish the [http://transportation.northwestern.edu/index.html Northwestern University Transportation Center] in 1954. Near the end of his life, he was honored with the creation of the William A. Patterson Distinguished Chair in Transportation through the gifts of more than 12,000 individual and corporate donors. At the time of his death in 1980, the [http://transportation.northwestern.edu/programs/patterson/ Patterson Transportation Lecture] series was established.ee also
[http://www.anbhf.org/laureates/patterson.html American National Business Hall of Fame's bio of Patterson]
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