- HelpSpot
HelpSpot is a web-based Issue tracking / help desk software product sold by UserScape, Inc. It was created by Ian Landsman.
HelpSpot requires a
webserver and anSQL database.HelpSpots primary features include
email request tracking, providing a customerself service portal, and generalhelp desk reporting and tracking features.ee also
*
Comparison of ticket-tracking systems External links
* [http://www.userscape.com/products/helpspot/ HelpSpot]
* [http://www.userscape.com/blog Ian Landsman's Blog]
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