- Smart mob
A smart mob is a form of self-structuring social organization through technology-mediated, intelligent emergent behavior. The concept was introduced by
Howard Rheingold in his book "". According to Rheingold, smart mobs are an indication of the evolving communication technologies that will empower the people. In 2002, the "smart mob" concept was highlighted in the "New York Times " "Year in Ideas."cite news |title=The Year in Ideas: Smart Mobs |last=Thompson |first=Clive |work=New York Times |date=2002-12-15]These growing technologies include the
Internet ,computer-mediated communication such asInternet Relay Chat , andwireless devices likemobile phones andpersonal digital assistant s. Methodologies likepeer to peer networks andpervasive computing are also changing the ways in which people organize and share information.A smart mob is a group that, contrary to the usual connotations of a mob, behaves intelligently or efficiently because of its exponentially increasing network links. This network enables people to connect to information and others, allowing a form of social coordination. Parallels are made to, for instance,
slime mould s.One reason for the rise of smart mobs is the ever decreasing cost of increasingly powerful microprocessors which have allowed them to permeate throughout society — they are embedded in everything from boxes to clothes. Depending on how the technology is used, smart mobs may be beneficial or detrimental to society. Rheingold warns of the use of the technology by some to create a society similar to the one seen in
George Orwell 's "1984" or by terrorists for their malicious purposes.Smart Mobs are sometimes manipulated by those who control the 'mobbing system' (ie, those who own the contact list and the means to forward instant messages to a group) and induced to cause distress and aggravation to individuals who have been targeted or singled out for whatever reason.
There is a tendency to keep the dynamics of smart mobbing 'covert', and not to discuss such incidents on the internet.
Early instances
According to
CNN , the first smart mobs were teenage "thumb tribes" in Tokyo and Helsinki who usedtext messaging oncell phone s to organize imprompturave s or to stalk celebrities. For instance, in Tokyo, crowds of teenage fans would assemble seemingly spontaneously at subway stops where a rock musician was rumored to be headed.In the
Philippines in 2001, a group of protesters organized via text messaging gathered at the EDSA Shrine, the site of the 1986 revolution that overthrewFerdinand Marcos , to protest the corruption of PresidentJoseph Estrada . The protest grew quickly, and Estrada was soon removed from office. [ [http://www.cnn.com/2003/ALLPOLITICS/03/03/timep.smart.mobs.tm/ "Day of the smart mobs"] , CNN]The
Critical Mass bicycling events, dating back to 1992, are also sometimes compared to smart mobs, due to their self-organizing manner of assembly. [ [http://www.sirc.org/articles/flash_mob.shtml "Dadaist lunacy or the future of protest?"] , Social Issues Research Center] [ [http://journal.fibreculture.org/issue6/issue6_nicholson.html "Flash! Mobs in the Age of Mobile Connectivity"] "Fibreculture Journal", issue 6]Relation to flash mobs
Flash mob s are a specific form of smart mob, originally describing a group of people who assemble suddenly in a public place, do something unusual for a brief period of time, then quickly disperse. The term "flash mob" is claimed to have been inspired by "smart mob". [ [http://www.wordspy.com/words/flashmob.asp flash mob] , WordSpy.com] Since its inception, however, "flash mob" has been used by news media and promoters to refer to nearly any form of smart mob.Examples
Essentially, the smart mob is a practical implementation of
collective intelligence . According to Rheingold, examples of smart mobs are the street protests organized by theanti-globalization movement . TheFree State Project has been described in "Foreign Policy " as an example of potential "smartmob rule ".cite news |title=Smart Mob Rule |work=Foreign Policy |last=McGirk |first=James |page=92 |date=May/June 2003] Other examples of smart mobs include:*Smart mobs who arrange the meet up over the Internet and show up at a retailer at a specific time and use their number to negotiate a discount with the retailer. [http://www.economist.com/printedition/PrinterFriendly.cfm?story_id=7121669]
*
eBay — a collection of users who are empowered by the Internet and eBay to buy and sell and maintain the quality control over all transactions through the rating system. People can leave positive, negative or neutral feedback, depending on how they felt about their transaction with that seller.*
Text message s that were sent in thePhilippines , which are thought to be partly responsible for the demonstration that ousted former PresidentJoseph Estrada . Examples of such a text message read "Wear black to mourn the death of democracy", "Expect there to be rumbles" and "Go toEDSA ".*The
11 March 2004 Madrid attacks (11M), and the reaction from the people against the government in the Spanish elections of 14 March 2004.*The
2005 civil unrest in France exhibited smart mobs - the French national police spokesman, Patrick Hamon, was quoted in the "Wall Street Journal " as saying that youths, mainly those of the Muslim faith, in individual neighborhoods were communicating by cellphone text messages, online blogs, and/or email — arranging meetings and warning each other about police operations.*The
2006 student protests in Chile and2007 Chilean government-Microsoft agreement are the example inLatin America about the smart mobs and the use of weblogs, Fotologs, Photoblogs, text messages and digital organization in a few hours. Also due to their online organization has called the attention of the press as a source of news because of the strong activism online.*On Jul 5, 2005, during U2's performance of the song "New Year's Day" at a stadium in
Chorzów ,Poland , the audience of 70,000 waved colored articles of clothing to form a giant Polish flag of white and red: fans on the pitch waved red, those in the bleachers waved white. This behavior was coordinated by fans communicating on the Internet. [http://music.monstersandcritics.com/news/article_1031144.php]Smartmobs have begun to have an impact in current events, as mobile phones and text messages have empowered everyone from revolutionaries in
Malaysia to individuals protesting the second Iraq war. Individuals who have divergent worldviews and methods have been able to coordinate short term goals thanks to these technologies.The comic book "
Global Frequency ", written byWarren Ellis describes a covert, non-governmental intelligence organization built around a smart mob of people that are called on to provide individual expertise in solving extraordinary crises.Distributed mobs
Smart mobs can also be organized to congregate simultaneously at multiple locations. Usually used to attract media attention and spread awareness of a cause, distributed mobs were used effectively in the 2005 civil unrest in France. On a larger scale, a "World Wide Flash Mob" is being organized around
Geocaching and aims to be the largest distributed mob to date. [cite web | title = WWFM Info | url = http://docs.google.com/View?docid=d3vxrg4_179cbqd8d | work = Podcacher.com | publisher Podcacher.com | accessdate = 2008-03-27]ee also
*
Cybermobbing
*Swarm mobs
*Anonymous (group)
*Collaborative software
*E-democracy
*Flash mob
*Flash crowd
*Recommendation system
*Science studies
*User generated content
*Virtual community
*The Wisdom of Crowds References
External links
* [http://www.smartmobs.com Howard Rheingold's "Smart Mobs" website]
* [http://nextmodernitylibrary.blogspirit.com/archive/2006/01/10/les-foules-intelligentes.html Interview of Howard Rheingold by Denis Failly]
* [http://www.weblog.ro/aglomerarispontane Aglomerari Spontane] , a blog about the smart mobs in Romania
* [http://www.time.com/time/asia/magazine/2001/0129/cover1.html "The Pager Revolution"] — "Time" magazine.
* [http://c2.com/cgi-bin/wiki?EncyclopediaSystematica Tele-Plebiscites, Big Brother and Encyclopedia]
* [http://www.liberaciondigital.org/ Smartmob from Chile]
Wikimedia Foundation. 2010.