Gloria Jean's Coffees

Infobox Company
company_name = Gloria Jean's Coffees
company_
foundation = 1979 (USA); 1996 (Australia)
founder = Ed & Gloria Jean Kvetko (USA); Nabi Saleh (Australia)
location = flagicon|United States Irvine, California, United States
locations = 750+ in more than 30 countries
products =
homepage = http://www.gloriajeans.comWith stores in more than 30 countries, Gloria Jean's Coffees is a specialty coffee retailer.

History

Gloria Jean's Coffees was founded by Gloria Jean Kvetko in 1979 in Chicago, USA. Gloria Jean's Coffees began as a small coffee and gift shop in Chicago USA which now has over 110 locations throughout the U.S. Gloria Jean's Coffees USA is owned by Diedrich Coffee, Inc located in Irvine, California.

In 1995, Nabi Saleh, a businessman internationally regarded for his coffee knowledge and expertise, and Peter Irvine, former Managing Director of advertising agency DDB Needham, visited the United States to sample the Gloria Jean's Coffees brand. Saleh and Irvine identified the opportunity for this brand in Australia, purchasing the international licensing rights from Diedrich Coffee, Inc.

Saleh and Irvine established Jireh International Pty Ltd, the company that holds the right to franchise Gloria Jean's Coffees in Australia, and most recently purchased the rights to the Gloria Jean's Coffees brand for all other countries from Diedrich Coffee, Inc. (with the exceptions of the USA and Puerto Rico).

In late 1996 Jireh International Pty Ltd opened the first Gloria Jean's Coffees store in Miranda, Sydney, and two weeks later another in Eastgardens, also in Sydney. These stores were set up to test the concept in the Australian market.

In early 1998, Gloria Jean's Coffees Australia franchised its first store and within six years had opened 185 stores owned and operated by more than 100 franchisees. In 2003, a franchise opened in Darwin; this meant that the brand was now established in every Australian state and territory. [ [http://www.gloriajeanscoffees.com.au/pages/content.asp?pid=9 Gloria Jean's Coffees - History] ]

The company which oversees Gloria Jean’s Coffees in the United States is Diedrich Coffee.

Australia Board Members

Nabi Saleh - Chairman
Dan Daniels
John Dwight
Peter Irvine
Andrew Tyndale

International Executive Team

Nabi Saleh
Alexandra Deakin
Craig Fishburn
Chris Muir
Rudi Selles [ [http://www.gloriajeanscoffees.com.au/pages/content.asp?pid=10 Gloria Jean's Coffees - Key People] ]

Corporate overview

The Gloria Jean's Coffees business model is a franchising system similar to many fast-food chains. Franchise owners have to pay franchise fees and royalties on their sales as well as operating costs. [ [http://www.gloriajeans.com/t-franchising.aspx Franchise FAQ] ]

Controversies

Gloria Jean's Coffees Australia has been said to be a major sponsor of Hillsong Church.

Gloria Jean's Coffees is an Australian Owned Company, headed by Jireh International. [ [http://gloriajeanscoffees.com.au/pages/content.asp?pid=9 Gloria Jeans Coffees - Australia - About | History | ] ] Nabi Saleh and Peter Irvine are prominent, active members of Hillsong Church. [ [http://www2.hillsong.com/church/christmas/default.asp?pid=14 Hillsong Church - Eldership biographies] ]

Gloria Jean's Coffees does sponsor many Hillsong-related initiatives such as Mercy Ministries, a pro-life anti-gay charity that aims to help women who are pregnant, have drug issues, or eating disorders. [ [http://megachurchwatch.org/?p=76 Megachurchwatch: Gloria Jean's Coffees partnership with Mercy Ministries] ] [ [http://www.smh.com.au/news/national/gods-cure-for-gays-lost-in-sin/2008/03/18/1205602385236.html Sydney Morning Herald: Cure for Gays Lost in Sin] ] [ [http://www.crikey.com.au/Politics/20071114-Borders-between-charity-and-Hillsong-church-thin-.html Borders passes the hat for anti-gay, pro-life charity] ] "Gloria Jean’s Coffees chose to support Mercy Ministries because there is a need in Australia for a dedicated charity that helps women with these difficult issues," said Peter Irvine, Co-Founder of Gloria Jean's Coffees" [ [http://www.mercyministries.com.au/pages/default.asp?pid=15 Gloria Jean's Coffees partnership with Mercy Ministries] ] Gloria Jean's Coffees has stated it is not intending to change its funding arrangements of Mercy Ministries, despite recent allegations that Mercy Ministries removes its charges from proven medical therapies and puts them in the hands of amateur counselors who employ techniques including exorcisms. [ [http://www.smh.com.au/news/national/they-sought-help-but-got-exorcism-and-the-bible/2008/03/16/1205602195048.html?page=fullpage#contentSwap1 "They sought help, but got exorcism and the bible"] - Sydney Morning Herald, March 17 2008]

Gloria Jean's has developed a policy to serve its in house drinks in paper cups only. Seating is provided for those who wish to consume their drinks and snacks in house.

Awards

*In 2005, Gloria Jean’s Coffees was awarded 2005 Australian Franchisor of the Year by the [http://www.franchise.org.au Franchise Council of Australia] .Verify source|date=March 2008

*In 2006, Gloria Jean's Coffees was awarded the Australian 2006 Franchise Export Award of the Year. [ [http://www.franchise.org.au/content/?id=367 PricewaterhouseCoopers Excellence in Franchising Award Winners 2006] , Franchise Council of Australia. Retrieved March 16 2008.]

*In 2007, they were awarded Food Franchisor of the Year 2007 in the PricewaterhouseCoopers Excellence in Franchising Awards. [ [http://www.insideretailing.com.au/articles-page.aspx?articleType=ArticleView&articleId=1489 Gloria Jeans named PwC food franchisor of the year] - Inside Retailing, "15 Oct 2007"] They also won the Western Sydney Exporter Award at the 2007 Premier’s NSW Export Awards. [ [http://www.insideretailing.com.au/Default.aspx?tabid=53&articleType=ArticleView&articleId=1518 Gloria Jeans wins exporter award] - Inside Retailing, "22 Oct 2007"]

ee also

*Diedrich Coffee

References

Other references

* [http://www.christian-witness.org/pdf/penteMay05.pdf "God's Millionaires" BRW, May 26-June 1, 2005 ]
* [http://www.gloriajeans.com/ Gloria Jean's website]

External links

* [http://www.gloriajeans.com/ Gloria Jean's]
* [http://www.gloriajeanscoffees.com.au/ Gloria Jean's Australia]
* [http://www.gloriajeanscoffees.co.uk/ Gloria Jean's UK]