Irish Broadband

Irish Broadband is a telecommunications company in Ireland providing wireless broadband services. The company is a subsidiary of National Toll Roads plc.

Irish Broadband provide a range of wireless broadband services for both residential and business customers, including up to 2Mb symmetric links (24:1 contention ratio). Services are provided by means of transmitters located on high points (e.g. tall buildings or hills). As of 2005 these are located in the main cities in the Republic of Ireland, providing local services in those urban areas. Trading as NTR Broadband the company also provide broadband services in Northern Ireland.

They are the 3rd biggest provider of broadband in the Republic of Ireland with over 40,000 customers after Eircom and BT Ireland.

ervices

Breeze

Irish Broadband fixed wireless service. It provides 2Mb and 3Mb speeds.

Ripwave

Ripwave is IBBs "broadband in a box" service. It provides speeds of 512k and 1M. However, most customers never get these speeds. It has also been plagued with problems regarding the quality of its signal.

Criticisms

Company representatives have stated problems, resulting in low service levels, arose from the unforeseen phenomenal growth phase in customer numbers (an increase of 1000% in one year). [http://www.irishbroadband.ie/admin/7_media_centre/documents/Irish%20Broadband%20announces%20appointment%20of%20new%20Chief%20Executive.pdf] More recently, the company has increased the numbers of customer service agents employed in response to the increase in demand on the call centre. The network "backbone" has been redesigned to be scalable, allowing it to grow in tandem with expected, and hoped for, future network expansion and increases in customer numbers.

References

External links

* [http://www.irishbroadband.ie/index.htm Irish Broadband homepage]