- Nymgo
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Nymgo 
Nymgo 4.01.b running on Windows 7Developer(s) Splendor Telecom UK Ltd Initial release December 2008 Written in C++ with Qt Operating system Cross-platform Available in English Type Voice over Internet Protocol, SMS License Freeware, some paid features Website www.nymgo.com Nymgo (pronounced nim‐go) is a software application that makes calls from computers to landlines and mobile phones over the Internet through Voice over Internet Protocol (VoIP). Nymgo charges users for each minute of a call from credit that users have purchased through the application. Since its launch in December 2008, Nymgo has hosted more than 200 million minutes of user calls.
Nymgo's voice business model is unique in that it has a 100% paying customer base for its voice calling services, thus making it a type of competitor with other VoIP services such as Skype, Fring and Nimbuzz.
A subsidiary of UK based Splendor Telecom, Nymgo launched in December 2008 as a SIP-enabled, international voice termination provider from fixed devices.
The CEO and Founder, Omar Onsi noted in October 2010 that "since 2008, Nymgo has had 2 million downloads and all customers are paying. Last year 400 billion minutes were terminated all around the world. Nygmo goes after all international minutes and not just one group. We target ex-pat communities, travelers and others. End users are the biggest user group for us.[1]
In October of 2010, Intel Capital announced that Nymgo would be one of the three companies receiving a Series A investment round from its $50 million start-up fund.[2]
Contents
Features
- Nymgo has built proprietary solutions intended to minimize call quality loss from typical VoIP network issues, which is seen as one way to improve upon SIP technology that is geared to optimize quality voice calling.[3]
- Users can send SMS messages from any Nymgo client application.[3]
- Nymgo gives a Caller ID feature, through which customers can customize their own numbers.[4]
Applications and Devices
Nymgo is available on Windows platforms from [Windows XP] to Windows 7. Nymgo can be used on mobile devices such as Linksys PAP2, Nokia E Series, Nokia N Series, Siemens Gigaset, Asterisk, Fring, Nimbuzz, and X-Lite with Session Initated Protocol technology.
Rates
Nymgo's practice of aggresively slashing PC-to-Phone calling rates is central to its corporate image, with its rates often being less than half the price offered by Skype.[5]
Most notably, Nymgo slashed rates in half to countries with teams participating in the 2010 World Cup.[6]
Nymgo can adjust its pricing according to volume of call traffic to different destinations, with higher traffic translating into reduced prices.[7]
Customer Service
When a customer encounters poor audio quality, Nymgo will test the line and refund the first two minutes of the call if the test reveals a network error.[8]
Nymgo users periodically complain of dealing with unnecessary obstacles in buying credit (verification procedures, red tape) in certain countries.[8]
References
- ^ Newby, Hunter. "Go Nymgo Go!". Allied Fiber. Internet Telephony. http://www.tmcnet.com/voip/columns/articles/114432-go-nymgo-go.htm. Retrieved 26 October 2011.
- ^ Wauters, Robin (27 October 2010). "Intel Backs Three Startups From The Middle East: Nymgo, Jeeran, ShooFeeTV". TechCrunch. http://techcrunch.com/2010/10/27/intel-backs-three-startups-from-the-middle-east-nymgo-jeeran-shoofeetv/. Retrieved 8 November 2011.
- ^ a b Unuth, Nadeem. "Nymgo -- Dirt Cheap International Calls". About.com Guide. About.com. http://voip.about.com/od/servicesandsolutions/fr/Nymgo-Review.htm. Retrieved 27 October 2011.
- ^ Unuth, Nadeem. "Nymgo -- Dirt Cheap International Calls". About.com Guide. About.com. http://voip.about.com/od/servicesandsolutions/fr/Nymgo-Review.htm. Retrieved 27 October 2011.
- ^ McCarty, Brad. "International geek of mystery? Nymgo does international calls on the cheap.". TNW Quick Hit. The Next Web. http://thenextweb.com/apps/2010/08/05/international-geek-of-mystery-nymgo-does-international-calls-on-the-cheap/. Retrieved 27 October 2011.
- ^ "Nymgo Slashes Calling Rates to Nigeria for Remainder of the World Cup". Marketwire. Health Tech Zone. http://www.healthtechzone.com/news/2010/06/15/4848498.htm. Retrieved 27 October 2011.
- ^ "Nymgo Slashes Calling Rates to 435 Locales". Marketwire. Yahoo! Finance. http://finance.yahoo.com/news/Nymgo-Slashes-Calling-Rates-iw-2808547338.html?x=0.
- ^ a b Unuth, Nadeem. "Nymgo – Dirt Cheap International Calls". About.com Guide. About.com. http://voip.about.com/od/servicesandsolutions/fr/Nymgo-Review.htm. Retrieved 27 October 2011.
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